Experience

Wings Etc. Franchising

• United States
• Restaurants
• 1 - 100 Employee

• Franchise Development Manager

  • Jan 2022 - Present

  • Accounting adjusted monthly budgets including sponsored ads, Lead generators, and department budgets. • Reporting - Created the now used reporting tool used for documenting sales productivity, efficiency etc. Provided YoY research and analysis daily. Worked closely with CRM to provide efficiency. • Marketing - – Created Email, SMS, and Drip campaigns. Implemented organic marketing and found success. Worked extensively with Microsoft Office. • Sales - Monitored and reported over 1,500 leads with a 2% closing rate. • Real Estate - Worked firsthand with contractors and real estate agents coordinating business development within company limitations.



Wings Etc. Inc.

• United States
• Restaurants
• 200 - 300 Employee

• Store Manager

  • Sep 2019 - Jan 2022

  Oversee and coordinate the day-to-day operations of the business. Plan, organize, train, and lead as necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

• Operations Intern

  • May 2019 - Aug 2019

  Marketing Division-Managed the marketing budget, as well as deployment.-Reviewed media buying concepts.Accounting Division-Observed daily activities performed by Director of Accounting and Administration. -Reviewing/importing store micros files as compared to ADP.-Perceived payroll procedure from start to finish.Real Estate and Construction-Reviewed Site Zues and Site Demographics- Provided Auto – Cad design work for customers. HR/Development Training- Reviewed training and the effects on both company and franchise stores.-Performed field training audits.-Broke down the concept of ongoing development and self-development.Operations-Completed a 2 week training period regarding BOH(Back of house) duties.-Completed the MIT program within 3 weeks. -Traveled 400 plus hours to manage an NRO over $100,000 worth of volume.Wings Etc.Assistant manager08/2019 - CurrentAchievement/Tasks- Manage money through billing customers, making change, and cashing out the drawer at the end of the night.-Assisted customers with outstanding customer service.-Acquiring skills of everyday GM