Richard Medina
Service Engineer Tier 2/ Deployment Engineer at Entech US- Claim this Profile
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Bio
Experience
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Entech US
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Engineer Tier 2/ Deployment Engineer
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May 2022 - Present
Windows server 2012-2019 administration. Azure administration. Network troubleshooting and installation. Onsite hardware, software, network deployments and troubleshooting. Printer support. Vendor coordination. Database administration. Troubleshooting VPN connectivity. Microsoft 0365 administration. Hyper-v server support. Hardware and software deployments to client base of over 400 partners.
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Aquatics Inspector
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Sep 2021 - May 2022
Naples, Florida, United States Communicate with contractors to coordinate work around city. Inspecting drainage stations, swales, and retention ponds. Making sure all exotic vegetation inside County has been removed. Assuring that all drainage ditches are clear of vegetation. Inspecting right of ways and other County properties are free of debris. Inputting all Data into OMS systems correctly.
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Home Inspector
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Jan 2019 - Aug 2021
Davie, Florida, United States Jan 2019 - Aug 2021 (2 years 8 months) Worked with realtors and their companies, setting expectations, and further communicating thru email and other correspondence. Analyzing inspection data to support client needs. Leadership training. Trained other home inspectors on Max Home Inspection standards. Performed through inspections on commercial and residential properties throughout Southwest Florida. Recipient of two awards for customer service excellence while employed by Max… Show more Jan 2019 - Aug 2021 (2 years 8 months) Worked with realtors and their companies, setting expectations, and further communicating thru email and other correspondence. Analyzing inspection data to support client needs. Leadership training. Trained other home inspectors on Max Home Inspection standards. Performed through inspections on commercial and residential properties throughout Southwest Florida. Recipient of two awards for customer service excellence while employed by Max Home Inspections. Presenting inspection information to all types of clients over phone, in person and email. Show less
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DataWorks, Inc.
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United States
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Software Development
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1 - 100 Employee
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Software Support
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Jan 2018 - Jan 2019
Bonita Springs, Florida, United States Supporting end-users with password resets, account lockouts. Trained senior executives and other end users on DataWorks proprietary systems. Technical support of networks, printers, hardware at office. Security best practices and making sure data was confidential at all times. Inputting Data into CRM systems and maintaining DataWorks databases.
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Education
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Hodges University
Associate of Science - AS, Information Technology -
freeCodeCamp
Front-End Web Devolpment Certificate, Computer Software Engineering -
Codecademy
Web Development, Computer Software Engineering -
Florida SouthWestern State College
Associate of Science (A.S.), Computer Programming and Analysis -
Lorenzo Walker Institute of Technology
Computer Systems and Information Technology, Information Technology -
TryHackMe
Cyber Security -
Internachi
Home Inspection Certificate With DPBR, Building/Home/Construction Inspection/Inspector