Donna Sinnery
SVP Human Resources ♦ HR Redesign & Strategy ♦ Team Building ♦ Executive Coach ♦ Employee Engagement at Corvias Group- Claim this Profile
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English Native or bilingual proficiency
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Bio
John Picerne
Donna is a world class HR professional. It was my great pleasure to have led her for over 5 years. She believes that the HR strategy must align with the business as a partner, not an obstacle. She is an authentic, caring and collaborative leader and would be a tremendous asset to any organization!
Lazz Mckenzie
Through some twist of fate (!) I am lucky enough to have had the pleasure of working alongside Donna in three companies during our careers. Each time she has been a major contributor and an incredible team-mate. She possesses outstanding knowledge in the Human Resources area, in particular adapting her approach to match the needs of different roles or situations. I found her to be someone that is capable of acting as organizational glue, setting the highest tone for honesty and collaboration. She is highly capable in both hands-on situations or leading an execution team. I feel privileged to have had her contributions and will advocate for her in person if required (please reach out via LinkedIn). Thank You Lazz
John Picerne
Donna is a world class HR professional. It was my great pleasure to have led her for over 5 years. She believes that the HR strategy must align with the business as a partner, not an obstacle. She is an authentic, caring and collaborative leader and would be a tremendous asset to any organization!
Lazz Mckenzie
Through some twist of fate (!) I am lucky enough to have had the pleasure of working alongside Donna in three companies during our careers. Each time she has been a major contributor and an incredible team-mate. She possesses outstanding knowledge in the Human Resources area, in particular adapting her approach to match the needs of different roles or situations. I found her to be someone that is capable of acting as organizational glue, setting the highest tone for honesty and collaboration. She is highly capable in both hands-on situations or leading an execution team. I feel privileged to have had her contributions and will advocate for her in person if required (please reach out via LinkedIn). Thank You Lazz
John Picerne
Donna is a world class HR professional. It was my great pleasure to have led her for over 5 years. She believes that the HR strategy must align with the business as a partner, not an obstacle. She is an authentic, caring and collaborative leader and would be a tremendous asset to any organization!
Lazz Mckenzie
Through some twist of fate (!) I am lucky enough to have had the pleasure of working alongside Donna in three companies during our careers. Each time she has been a major contributor and an incredible team-mate. She possesses outstanding knowledge in the Human Resources area, in particular adapting her approach to match the needs of different roles or situations. I found her to be someone that is capable of acting as organizational glue, setting the highest tone for honesty and collaboration. She is highly capable in both hands-on situations or leading an execution team. I feel privileged to have had her contributions and will advocate for her in person if required (please reach out via LinkedIn). Thank You Lazz
John Picerne
Donna is a world class HR professional. It was my great pleasure to have led her for over 5 years. She believes that the HR strategy must align with the business as a partner, not an obstacle. She is an authentic, caring and collaborative leader and would be a tremendous asset to any organization!
Lazz Mckenzie
Through some twist of fate (!) I am lucky enough to have had the pleasure of working alongside Donna in three companies during our careers. Each time she has been a major contributor and an incredible team-mate. She possesses outstanding knowledge in the Human Resources area, in particular adapting her approach to match the needs of different roles or situations. I found her to be someone that is capable of acting as organizational glue, setting the highest tone for honesty and collaboration. She is highly capable in both hands-on situations or leading an execution team. I feel privileged to have had her contributions and will advocate for her in person if required (please reach out via LinkedIn). Thank You Lazz
Credentials
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Advanced Employee Relations
Institute for Applied Management & Law, Inc. -
Certified Strategic HR Business Partner
HCI International -
Executive Coach
Success Dynamics Limited
Experience
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Corvias
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United States
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Strategic Management Services
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300 - 400 Employee
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SVP Human Resources ♦ HR Redesign & Strategy ♦ Team Building ♦ Executive Coach ♦ Employee Engagement
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Oct 2010 - Mar 2016
A privately owned company, Corvias Group is focused on solving complex infrastructure challenges for higher education institutions, the Department of Defense, and the Environmental Protection Agency utilizing a P3 (Public, Private, Partnership) model. During my time at Corvias Group, I served as trusted advisor, partner, leader, and coach to the executive leadership team. Together, we were responsible for an organizational redesign for this growing company. As we looked at all aspects… Show more A privately owned company, Corvias Group is focused on solving complex infrastructure challenges for higher education institutions, the Department of Defense, and the Environmental Protection Agency utilizing a P3 (Public, Private, Partnership) model. During my time at Corvias Group, I served as trusted advisor, partner, leader, and coach to the executive leadership team. Together, we were responsible for an organizational redesign for this growing company. As we looked at all aspects of the employee lifecycle and engagement experience, we shared a commitment to work as a team to facilitate a strong, positive, high-performance culture. We considered the needs of the business, identified parts of the traditional HR model which no longer served us, examined elements which would bring value to our newly redefined role of HR within the company, streamlined operations, and implemented a unique ‘onboarding’ process, three months in length. Key Contributions: HR Strategy & Execution, Talent Management: ♦ Orchestrated major initiatives to drive business results, improve efficiencies across the organization ♦ Introduced a scalable competency-based HR model and Long Term Incentive Plan designed to attract and retain top talent. ♦ Greater efficiency and accountability, reduced turnover by 15% ♦ Greater support of company core values ♦ Resources focused on the most strategic needs ♦ Improved engagement levels from 79% to 88% with over 90% participation ♦ Attraction of executive talent in alignment with business strategy Organizational Development: Aligned the HR strategy, programs and resources with short-and long-term business objectives, focusing on value vs. traditional HR delivery options. Cost Management: ♦ Identified inefficiencies in TA model, saving the company approximately $800k annually with new model ♦ Member of a three-person team to adopt new financial management processes; saving $12 million annually ♦ Led a company RIF in our construction division Show less A privately owned company, Corvias Group is focused on solving complex infrastructure challenges for higher education institutions, the Department of Defense, and the Environmental Protection Agency utilizing a P3 (Public, Private, Partnership) model. During my time at Corvias Group, I served as trusted advisor, partner, leader, and coach to the executive leadership team. Together, we were responsible for an organizational redesign for this growing company. As we looked at all aspects… Show more A privately owned company, Corvias Group is focused on solving complex infrastructure challenges for higher education institutions, the Department of Defense, and the Environmental Protection Agency utilizing a P3 (Public, Private, Partnership) model. During my time at Corvias Group, I served as trusted advisor, partner, leader, and coach to the executive leadership team. Together, we were responsible for an organizational redesign for this growing company. As we looked at all aspects of the employee lifecycle and engagement experience, we shared a commitment to work as a team to facilitate a strong, positive, high-performance culture. We considered the needs of the business, identified parts of the traditional HR model which no longer served us, examined elements which would bring value to our newly redefined role of HR within the company, streamlined operations, and implemented a unique ‘onboarding’ process, three months in length. Key Contributions: HR Strategy & Execution, Talent Management: ♦ Orchestrated major initiatives to drive business results, improve efficiencies across the organization ♦ Introduced a scalable competency-based HR model and Long Term Incentive Plan designed to attract and retain top talent. ♦ Greater efficiency and accountability, reduced turnover by 15% ♦ Greater support of company core values ♦ Resources focused on the most strategic needs ♦ Improved engagement levels from 79% to 88% with over 90% participation ♦ Attraction of executive talent in alignment with business strategy Organizational Development: Aligned the HR strategy, programs and resources with short-and long-term business objectives, focusing on value vs. traditional HR delivery options. Cost Management: ♦ Identified inefficiencies in TA model, saving the company approximately $800k annually with new model ♦ Member of a three-person team to adopt new financial management processes; saving $12 million annually ♦ Led a company RIF in our construction division Show less
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Globally HIP, LLC
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Greater New York City Area
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Co-Founder, Managing Director ♦ Business Consultancy ♦ Diversity Training ♦ HR Transformation
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2008 - 2010
Globally Hip is an organization dedicated to delivering human resources consulting and project management services to clients on a global scale. They specialize in RPO, Talent Acquisition and Management, HR Transformation & Outsourcing, and cultural and executive coaching. When we launched Globally Hip as a human resources consultancy firm in 2008, our focus was on identifying talent for specific business needs, and creating cultural awareness in our relationships with other… Show more Globally Hip is an organization dedicated to delivering human resources consulting and project management services to clients on a global scale. They specialize in RPO, Talent Acquisition and Management, HR Transformation & Outsourcing, and cultural and executive coaching. When we launched Globally Hip as a human resources consultancy firm in 2008, our focus was on identifying talent for specific business needs, and creating cultural awareness in our relationships with other organizations. Our program development and consulting services extended to clients who represented a wide spectrum of academic, professional, and corporate organizations. We collaborated with leaders in the building and management of organizational programs to increase communication, learning and engagement levels of diverse employee populations, we sparked their vision and offered tools to nurture inclusive work environments. Because our services were in great demand, we were able to grow to more than $500K in annual billings within a very short time. Key Contributions with Select Client Engagements: ♦ WNYC – Identified skills and talent measures for the development of several NPR programs, including Freakonomics ♦ Analog Devices – Led due diligence and the creation of a business case for outsourcing their global recruitment ♦ National Association of Realtors – Facilitated training on cultural dynamics when building business relationships Show less Globally Hip is an organization dedicated to delivering human resources consulting and project management services to clients on a global scale. They specialize in RPO, Talent Acquisition and Management, HR Transformation & Outsourcing, and cultural and executive coaching. When we launched Globally Hip as a human resources consultancy firm in 2008, our focus was on identifying talent for specific business needs, and creating cultural awareness in our relationships with other… Show more Globally Hip is an organization dedicated to delivering human resources consulting and project management services to clients on a global scale. They specialize in RPO, Talent Acquisition and Management, HR Transformation & Outsourcing, and cultural and executive coaching. When we launched Globally Hip as a human resources consultancy firm in 2008, our focus was on identifying talent for specific business needs, and creating cultural awareness in our relationships with other organizations. Our program development and consulting services extended to clients who represented a wide spectrum of academic, professional, and corporate organizations. We collaborated with leaders in the building and management of organizational programs to increase communication, learning and engagement levels of diverse employee populations, we sparked their vision and offered tools to nurture inclusive work environments. Because our services were in great demand, we were able to grow to more than $500K in annual billings within a very short time. Key Contributions with Select Client Engagements: ♦ WNYC – Identified skills and talent measures for the development of several NPR programs, including Freakonomics ♦ Analog Devices – Led due diligence and the creation of a business case for outsourcing their global recruitment ♦ National Association of Realtors – Facilitated training on cultural dynamics when building business relationships Show less
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Fidelity Investments
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United States
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Financial Services
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700 & Above Employee
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SVP, Global Staffing ♦ Strategist ♦ Systems & Operations ♦ Legal Compliance ♦ Branding Messaging
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2007 - 2008
Fidelity Investments is an American multinational financial services corporation. It is the second largest mutual fund and financial services group in the world. As the SVP of Global Staffing at Fidelity, I was responsible for creating the companies first U.S. based global talent acquisition function and establish consistent operational excellence for start-up in London, Hong Kong and Japan. Due to a major reorganization of the company in 2008, the initiative tied to my role… Show more Fidelity Investments is an American multinational financial services corporation. It is the second largest mutual fund and financial services group in the world. As the SVP of Global Staffing at Fidelity, I was responsible for creating the companies first U.S. based global talent acquisition function and establish consistent operational excellence for start-up in London, Hong Kong and Japan. Due to a major reorganization of the company in 2008, the initiative tied to my role was cancelled, and my role was no longer necessary. Key Contributions: Business Strategies & Systems ♦ Workforce planning ♦ Built a global staffing infrastructure to support start-up in London, Hong Kong and Japan. Legal Compliance ♦ Structured legal compliance with local market employment regulations Branding ♦ New market employment branding/messaging Show less Fidelity Investments is an American multinational financial services corporation. It is the second largest mutual fund and financial services group in the world. As the SVP of Global Staffing at Fidelity, I was responsible for creating the companies first U.S. based global talent acquisition function and establish consistent operational excellence for start-up in London, Hong Kong and Japan. Due to a major reorganization of the company in 2008, the initiative tied to my role… Show more Fidelity Investments is an American multinational financial services corporation. It is the second largest mutual fund and financial services group in the world. As the SVP of Global Staffing at Fidelity, I was responsible for creating the companies first U.S. based global talent acquisition function and establish consistent operational excellence for start-up in London, Hong Kong and Japan. Due to a major reorganization of the company in 2008, the initiative tied to my role was cancelled, and my role was no longer necessary. Key Contributions: Business Strategies & Systems ♦ Workforce planning ♦ Built a global staffing infrastructure to support start-up in London, Hong Kong and Japan. Legal Compliance ♦ Structured legal compliance with local market employment regulations Branding ♦ New market employment branding/messaging Show less
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State Street
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United States
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Financial Services
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700 & Above Employee
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VP Global Talent Acquisition ♦ Talent Acquisition Strategist ♦ Team Builder ♦ Branding
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2003 - 2007
With 29,000 employees and $10 billion in annual revenue, State Street offers their customers solutions to meet new challenges and seize new opportunities. Building on the success I had established at Sun Life, where we opened an in-house, offshore call center in Waterford, Ireland, my estimation of what was possible as VP for Global Talent Acquisition was expanded in new ways. The spectrum of services open to me in this position was wider than ever. Responsible for strategic… Show more With 29,000 employees and $10 billion in annual revenue, State Street offers their customers solutions to meet new challenges and seize new opportunities. Building on the success I had established at Sun Life, where we opened an in-house, offshore call center in Waterford, Ireland, my estimation of what was possible as VP for Global Talent Acquisition was expanded in new ways. The spectrum of services open to me in this position was wider than ever. Responsible for strategic leadership of all talent acquisition services for 20,000 employees located in 25 countries across North America, Europe, and Asia Pacific, I first developed systems to facilitate our operations. By devising a central repository for candidate profiles, requisitions tracking, enhanced branding, and global mobility, I implemented a global applicant tracking system, and streamlined the on-boarding experience for all candidates. As a member of State Street’s Steering Committee for a Global Inclusion team, I was able to promote diversity awareness and employee engagement in new ways. Business Transformation: ♦ Created first centralized, global talent acquisition strategy, with EEO compliance and regulatory reporting ♦ Introduced process improvements for significant annual savings Talent Development: ♦ Spearheaded comprehensive talent development program that included changes to leadership competency model, talent review, succession planning, and high-potential programs HR Systems Integration: ♦ Created centralized global TA organization with best-in-class processes and delivery capabilities, including a focus on governance, systems, processes, and reporting Strategic Sourcing ♦ Improved time-to-hire, quality of hires, and retention rates by outsourcing (RPO) all US hiring Branding ♦ Led employment brand initiative aimed at establishing global messaging, consistency, and value proposition to attract and retain key talent throughout our diverse global markets. Show less With 29,000 employees and $10 billion in annual revenue, State Street offers their customers solutions to meet new challenges and seize new opportunities. Building on the success I had established at Sun Life, where we opened an in-house, offshore call center in Waterford, Ireland, my estimation of what was possible as VP for Global Talent Acquisition was expanded in new ways. The spectrum of services open to me in this position was wider than ever. Responsible for strategic… Show more With 29,000 employees and $10 billion in annual revenue, State Street offers their customers solutions to meet new challenges and seize new opportunities. Building on the success I had established at Sun Life, where we opened an in-house, offshore call center in Waterford, Ireland, my estimation of what was possible as VP for Global Talent Acquisition was expanded in new ways. The spectrum of services open to me in this position was wider than ever. Responsible for strategic leadership of all talent acquisition services for 20,000 employees located in 25 countries across North America, Europe, and Asia Pacific, I first developed systems to facilitate our operations. By devising a central repository for candidate profiles, requisitions tracking, enhanced branding, and global mobility, I implemented a global applicant tracking system, and streamlined the on-boarding experience for all candidates. As a member of State Street’s Steering Committee for a Global Inclusion team, I was able to promote diversity awareness and employee engagement in new ways. Business Transformation: ♦ Created first centralized, global talent acquisition strategy, with EEO compliance and regulatory reporting ♦ Introduced process improvements for significant annual savings Talent Development: ♦ Spearheaded comprehensive talent development program that included changes to leadership competency model, talent review, succession planning, and high-potential programs HR Systems Integration: ♦ Created centralized global TA organization with best-in-class processes and delivery capabilities, including a focus on governance, systems, processes, and reporting Strategic Sourcing ♦ Improved time-to-hire, quality of hires, and retention rates by outsourcing (RPO) all US hiring Branding ♦ Led employment brand initiative aimed at establishing global messaging, consistency, and value proposition to attract and retain key talent throughout our diverse global markets. Show less
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Sun Life
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Financial Services
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700 & Above Employee
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AVP, Global Human Resources ♦ Talent Strategist ♦ Innovative Change Initiatives
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1997 - 2002
Sun Life is a leading international financial services company; whose objective is to deliver the best customer experience in every market in which they do business. Their goal is to deliver financial management solutions which will yield a lifetime of financial security for individuals and businesses alike. When I first came on board at Sun Life Financial, I came as a business partner, with a focus on human resources. I directed all HR activities for the Systems and Technology division… Show more Sun Life is a leading international financial services company; whose objective is to deliver the best customer experience in every market in which they do business. Their goal is to deliver financial management solutions which will yield a lifetime of financial security for individuals and businesses alike. When I first came on board at Sun Life Financial, I came as a business partner, with a focus on human resources. I directed all HR activities for the Systems and Technology division in North America and Ireland. At a time when the technology boom was changing the landscape of domestic commerce and opening the doors for outsourced work, our team jumped ahead of the curve by researching, recommending and creating a call center in Waterford, Ireland. ♦ Navigate large North American reorganization, M&A integrations ♦ Orchestrated major change management initiatives ♦ Implemented an in-house offshore technology call center operation in Waterford, Ireland ♦ Created multiple outsourcing projects Show less Sun Life is a leading international financial services company; whose objective is to deliver the best customer experience in every market in which they do business. Their goal is to deliver financial management solutions which will yield a lifetime of financial security for individuals and businesses alike. When I first came on board at Sun Life Financial, I came as a business partner, with a focus on human resources. I directed all HR activities for the Systems and Technology division… Show more Sun Life is a leading international financial services company; whose objective is to deliver the best customer experience in every market in which they do business. Their goal is to deliver financial management solutions which will yield a lifetime of financial security for individuals and businesses alike. When I first came on board at Sun Life Financial, I came as a business partner, with a focus on human resources. I directed all HR activities for the Systems and Technology division in North America and Ireland. At a time when the technology boom was changing the landscape of domestic commerce and opening the doors for outsourced work, our team jumped ahead of the curve by researching, recommending and creating a call center in Waterford, Ireland. ♦ Navigate large North American reorganization, M&A integrations ♦ Orchestrated major change management initiatives ♦ Implemented an in-house offshore technology call center operation in Waterford, Ireland ♦ Created multiple outsourcing projects Show less
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President & Founder ♦ International Talent Recruiter ♦ Cultural Assimilation Services ♦ Strategist
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1998 - 1999
Global Sourcing is a search firm dedicated to recruiting technology talent in the global marketplace for client-specific needs. During my time at Global Sourcing, I traveled extensively to source candidates throughout Ireland, England, Scotland, Germany, Russia, and Brazil. As I am familiar with every part of the personal, cultural and technical aspects of assimilation into another country’s workforce, I spearheaded much more than just the recruitment piece. This involved managing the… Show more Global Sourcing is a search firm dedicated to recruiting technology talent in the global marketplace for client-specific needs. During my time at Global Sourcing, I traveled extensively to source candidates throughout Ireland, England, Scotland, Germany, Russia, and Brazil. As I am familiar with every part of the personal, cultural and technical aspects of assimilation into another country’s workforce, I spearheaded much more than just the recruitment piece. This involved managing the visa process, addressing international relocation issues as they arose, and offering proactive cultural assimilation services for both my clients and my newly recruited employees. The most rewarding part of recruiting talent from other parts of the world came as I saw many lives truly changed forever, and for the better. Many were able to leave poverty, oppression, and political unrest behind as they embraced a new start here in the United States. Show less Global Sourcing is a search firm dedicated to recruiting technology talent in the global marketplace for client-specific needs. During my time at Global Sourcing, I traveled extensively to source candidates throughout Ireland, England, Scotland, Germany, Russia, and Brazil. As I am familiar with every part of the personal, cultural and technical aspects of assimilation into another country’s workforce, I spearheaded much more than just the recruitment piece. This involved managing the… Show more Global Sourcing is a search firm dedicated to recruiting technology talent in the global marketplace for client-specific needs. During my time at Global Sourcing, I traveled extensively to source candidates throughout Ireland, England, Scotland, Germany, Russia, and Brazil. As I am familiar with every part of the personal, cultural and technical aspects of assimilation into another country’s workforce, I spearheaded much more than just the recruitment piece. This involved managing the visa process, addressing international relocation issues as they arose, and offering proactive cultural assimilation services for both my clients and my newly recruited employees. The most rewarding part of recruiting talent from other parts of the world came as I saw many lives truly changed forever, and for the better. Many were able to leave poverty, oppression, and political unrest behind as they embraced a new start here in the United States. Show less
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First Data Corporation
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United States
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IT Services and IT Consulting
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700 & Above Employee
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HR Business Partner, Technology Group ♦ Strategist ♦ Technology Solutions ♦ International Relations
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1994 - 1997
First Data aims to create simple yet sophisticated technological solutions to help our customers thrive in the changing world of commerce. First Data aims to create simple yet sophisticated technological solutions to help our customers thrive in the changing world of commerce.
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Bankers Trust
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United States
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Financial Services
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400 - 500 Employee
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AVP, Human Resources, Securities Processing Manager ♦ Financial Operations ♦ Human Resources
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1988 - 1994
Bankers Trust purposes to be the premier provider of a broad range of superior products and investment services designed for the businesses and homes in the communities where they serve. In spite of the fact that I had no background in the financial industry, Bankers Trust recruited me to manage their securities processing operations because of my management skills. During the time that I was there, I designed learning materials, wrote technical manuals and outlined procedures and… Show more Bankers Trust purposes to be the premier provider of a broad range of superior products and investment services designed for the businesses and homes in the communities where they serve. In spite of the fact that I had no background in the financial industry, Bankers Trust recruited me to manage their securities processing operations because of my management skills. During the time that I was there, I designed learning materials, wrote technical manuals and outlined procedures and processes. In a culture where MBAs were accustomed to conducting business according to traditional rules, I was given the freedom to upend all of that and supplant it with a self-directed teams approach. My purpose was to remove what could be the sting of the intake process and create a pathway to learning which could be creative, interesting, and enjoyable for all our new employees. The program was a huge success. As Bankers Trust recognized my success in working with this approach to intake and new training, they asked me to apply my skills to the human resources team supporting my current division. This could have been an awkward transition to a different role relative to my co-workers, but because we had taken the time to build our relationships on trust and mutual respect, this transition led to positive outcomes for all concerned. Show less Bankers Trust purposes to be the premier provider of a broad range of superior products and investment services designed for the businesses and homes in the communities where they serve. In spite of the fact that I had no background in the financial industry, Bankers Trust recruited me to manage their securities processing operations because of my management skills. During the time that I was there, I designed learning materials, wrote technical manuals and outlined procedures and… Show more Bankers Trust purposes to be the premier provider of a broad range of superior products and investment services designed for the businesses and homes in the communities where they serve. In spite of the fact that I had no background in the financial industry, Bankers Trust recruited me to manage their securities processing operations because of my management skills. During the time that I was there, I designed learning materials, wrote technical manuals and outlined procedures and processes. In a culture where MBAs were accustomed to conducting business according to traditional rules, I was given the freedom to upend all of that and supplant it with a self-directed teams approach. My purpose was to remove what could be the sting of the intake process and create a pathway to learning which could be creative, interesting, and enjoyable for all our new employees. The program was a huge success. As Bankers Trust recognized my success in working with this approach to intake and new training, they asked me to apply my skills to the human resources team supporting my current division. This could have been an awkward transition to a different role relative to my co-workers, but because we had taken the time to build our relationships on trust and mutual respect, this transition led to positive outcomes for all concerned. Show less
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People Express Airlines / Continental Airlines
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Newark, New Jersey
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Director of Inflight Services, Customer Service Manager ♦ Team Building ♦ Customer Service
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1982 - 1988
People Express air carrier began as a low-cost alternative to major airlines for passengers traveling in the Northeast Corridor. It ran from 1980 to 1987, and later merged with Continental Airlines. During my time at People Express, we built a culture characterized by team spirit. Our shared goal was to work together for the greater good, always putting the customer’s needs above all else, with little concern for the parameters of individual job descriptions. We supported each other’s… Show more People Express air carrier began as a low-cost alternative to major airlines for passengers traveling in the Northeast Corridor. It ran from 1980 to 1987, and later merged with Continental Airlines. During my time at People Express, we built a culture characterized by team spirit. Our shared goal was to work together for the greater good, always putting the customer’s needs above all else, with little concern for the parameters of individual job descriptions. We supported each other’s efforts at all times, each shouldering the responsibilities for every role of service. This strong team dynamic positioned us to deliver stellar service on a consistent basis. Show less People Express air carrier began as a low-cost alternative to major airlines for passengers traveling in the Northeast Corridor. It ran from 1980 to 1987, and later merged with Continental Airlines. During my time at People Express, we built a culture characterized by team spirit. Our shared goal was to work together for the greater good, always putting the customer’s needs above all else, with little concern for the parameters of individual job descriptions. We supported each other’s… Show more People Express air carrier began as a low-cost alternative to major airlines for passengers traveling in the Northeast Corridor. It ran from 1980 to 1987, and later merged with Continental Airlines. During my time at People Express, we built a culture characterized by team spirit. Our shared goal was to work together for the greater good, always putting the customer’s needs above all else, with little concern for the parameters of individual job descriptions. We supported each other’s efforts at all times, each shouldering the responsibilities for every role of service. This strong team dynamic positioned us to deliver stellar service on a consistent basis. Show less
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Education
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United States Air Force
Human Relations
Community
