System & Network Support Specialist

• Jan 2018 - Present

Software Tester

• Nov 2009 - Dec 2017

Responsible in creating / modifying and executing test cases against software. Entering and verifying defects found during testing. Working within a collaborative team environment. Interacting with the team to determine conceptual, logical and physical requirements. Performing Technical Analysis upon receipt of conceptual requirements and providing time estimates to complete the development cycle. Reviewing technical documents for technical accuracy. Responsible for the maintenance of the test network environment including configuration/troubleshooting of Cisco routers and switches, IP configurations of Servers/Clients and different devices such as IP cameras and encoders. Responsible in HyperV and VMWare vCenter management and administration, creating Virtual Machines as requested to be used in testing.Performing other assigned duties as required.

Print Operator

• Jun 2004 - May 2009

Printing of clients' receipts and fulfillments, letterheads and various cards.Extracting data from excel and database files and converting them into mail-merged documents.Accessing clients' data file using company software to verify that all receipts and fulfillments are printed.Coordinating with printers' vendor support contacts to resolve technical problems. Printing of clients' receipts and fulfillments, letterheads and various cards.Extracting data from excel and database files and converting them into mail-merged documents.Accessing clients' data file using company software to verify that all receipts and fulfillments are printed.Coordinating with printers' vendor support contacts to resolve technical problems.