Experience

Jio

• India
• Telecommunications
• 700 & Above Employee

• User Experience Designer- JioCare

  • Oct 2022 - Present



Skit.ai

• United States
• Software Development
• 200 - 300 Employee

• Conversational UX Designer

  • Sep 2021 - Oct 2022

  • Led conversation design for Ai voice automation products for 5 major national clients. • Managed end to end CUX process- developed business use cases, conducted user research, built bot personas, created conversation flow, performed testing and go- live analysis. • Acting Solution Product Manager- managed cross functional team of CUX, software and ML engineers, QA/QC Ops team. On boarded new members of the CUX team. • Conducted user research with 100+ users to develop interaction flows and sentiment analysis. Show less



Small Town Brandits

• India
• Advertising Services
• 1 - 100 Employee

• Graphic Designer

  • Nov 2020 - Aug 2021

  • Developed educational comics for rural audience – project sponsored by Dehradun government • Created 30 life skills stories focusing on health and wellbeing. Conceptualized comic’s illustrations to cater to a rural audience • Developed educational comics for rural audience – project sponsored by Dehradun government • Created 30 life skills stories focusing on health and wellbeing. Conceptualized comic’s illustrations to cater to a rural audience



Frizzon Productions

• India
• Media Production
• 1 - 100 Employee

• Assistant Visualizer Intern

  • Apr 2021 - Jun 2021

  • Illustrated 2 online courses based on books Innovative Leaders Guide to Transforming Organizations by Maureen Metcalf and Humans and Machines by Tracy Groves. Courses published on Emeritus learning platform. • Explored and learned various design languages. Worked closely with a cross functional team of designers, illustrators, and writers. • Illustrated 2 online courses based on books Innovative Leaders Guide to Transforming Organizations by Maureen Metcalf and Humans and Machines by Tracy Groves. Courses published on Emeritus learning platform. • Explored and learned various design languages. Worked closely with a cross functional team of designers, illustrators, and writers.



Indian Institute of Technology, Delhi

• Higher Education
• 700 & Above Employee

• Industrial Design Intern

  • Feb 2020 - Aug 2020

  • Developed sit stand furniture for AIIMS Delhi in collaboration with the Design Department of IIT Delhi. • Developed sit stand furniture for AIIMS Delhi in collaboration with the Design Department of IIT Delhi.



Curators of Clay

• Pune Area, India

• Industrial Design Intern

  • May 2019 - Jul 2019