Experience

HOMESMART Connect Real Estate

• United States
• Real Estate
• 100 - 200 Employee

• Real Estate Broker

  • Mar 2000 - Present

  • Core member of new real estate brokerage that has grown to over 800 agents in the first 5 years. • Design, develop and implement numerous sales, marketing, recruiting and customer service programs. • $125 million gross sales since April 2000. • Core member of new real estate brokerage that has grown to over 800 agents in the first 5 years. • Design, develop and implement numerous sales, marketing, recruiting and customer service programs. • $125 million gross sales since April 2000.



Private company

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• HVAC Service/Sales

  • Apr 2021 - Jan 2023

  • Developed and implemented sales strategy for new HVAC products, increasing product sales by 18% in one year. • Managed the technical support of existing customers to ensure satisfaction with products and services provided by the company. • Assisted in developing marketing strategies that promote growth and secure customer retention within assigned territory. • Participated in trade shows/events to increase brand awareness among current and potential customers through face-to-face interaction with prospects and leads.



ADT Security Services

• United States
• Security and Investigations
• 200 - 300 Employee

• Technical Installer, Maintenance Technician and Account Executive

  • Apr 1994 - Oct 2015

  Field Service professional, coupled with Techincal Sales experience in various electrical duties, and customer service environments. Highly qualified in service-based, technical positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven record for utilizing strong technical and interpersonal skills to enhance my efficiency. Committed to quality performance with the ability to learn new procedures quickly. • Responsible for managing relationships and retention of over 125 key accounts within assigned territory. • Successfully increased territory’s annual recurring revenue by 30% in two years. • Maintained a target 88% clientele renewal rate, with an average renewal length of 3 years, through building client relationships, educating consumers and constant networking.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• KC-135 Crew Chief

  • Apr 1986 - Jul 1997

  Part of an amazing team, in which, dedication and integrity first and foremost. Critical leadership skills and attention to detail was required throughout this exciting and rewarding assignment. Recipient: Air Force Achievement Medal - Desert Storm Combat Veteran Part of an amazing team, in which, dedication and integrity first and foremost. Critical leadership skills and attention to detail was required throughout this exciting and rewarding assignment. Recipient: Air Force Achievement Medal - Desert Storm Combat Veteran