Astrid Claessen (she / her)
Agile Lead at Netherlands Forensic Institute NFI- Claim this Profile
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English Full professional proficiency
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German Limited working proficiency
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Bio
Vivian Acquah CDE®
I was matched with Astrid Claessen by the SpeakEasy mentoring program. Beginning of 2019, I promised myself to do more public speaking in English, yet I wasn't ready yet to do this on my own. Astrid helped me crafting my talk towards my audience and acted as my personal coach. She empowered in so many ways; this review is going to be too long for that, so I will keep it short! I finally met Astrid at the Women in Agile event (November '19), where I was sharing my Pump Up The Jam @ Work Workshop. I'm proud that I got to show my appreciation for her being my mentor. She is an amazing woman!
Wouter Springer
Astrid heb ik leren kennen tijdens de productie van de 48 Hour Film (short film) 'Na het zingen de kerk uit'. Zij kenmerkt zich door recht door zee te zijn en daarin altijd oprecht te handelen. Ik kon erg goed met haar samenwerken, omdat zij me op de goede momenten even uit de stress wist te trekken. Daardoor kwam ik weer even met twee benen op de grond. Ze weet een team goed bij elkaar te houden - ook onder high stress situaties. Een ware teamplayer dus en absoluut een fijne persoonlijkheid om mee samen te werken!
Vivian Acquah CDE®
I was matched with Astrid Claessen by the SpeakEasy mentoring program. Beginning of 2019, I promised myself to do more public speaking in English, yet I wasn't ready yet to do this on my own. Astrid helped me crafting my talk towards my audience and acted as my personal coach. She empowered in so many ways; this review is going to be too long for that, so I will keep it short! I finally met Astrid at the Women in Agile event (November '19), where I was sharing my Pump Up The Jam @ Work Workshop. I'm proud that I got to show my appreciation for her being my mentor. She is an amazing woman!
Wouter Springer
Astrid heb ik leren kennen tijdens de productie van de 48 Hour Film (short film) 'Na het zingen de kerk uit'. Zij kenmerkt zich door recht door zee te zijn en daarin altijd oprecht te handelen. Ik kon erg goed met haar samenwerken, omdat zij me op de goede momenten even uit de stress wist te trekken. Daardoor kwam ik weer even met twee benen op de grond. Ze weet een team goed bij elkaar te houden - ook onder high stress situaties. Een ware teamplayer dus en absoluut een fijne persoonlijkheid om mee samen te werken!
Vivian Acquah CDE®
I was matched with Astrid Claessen by the SpeakEasy mentoring program. Beginning of 2019, I promised myself to do more public speaking in English, yet I wasn't ready yet to do this on my own. Astrid helped me crafting my talk towards my audience and acted as my personal coach. She empowered in so many ways; this review is going to be too long for that, so I will keep it short! I finally met Astrid at the Women in Agile event (November '19), where I was sharing my Pump Up The Jam @ Work Workshop. I'm proud that I got to show my appreciation for her being my mentor. She is an amazing woman!
Wouter Springer
Astrid heb ik leren kennen tijdens de productie van de 48 Hour Film (short film) 'Na het zingen de kerk uit'. Zij kenmerkt zich door recht door zee te zijn en daarin altijd oprecht te handelen. Ik kon erg goed met haar samenwerken, omdat zij me op de goede momenten even uit de stress wist te trekken. Daardoor kwam ik weer even met twee benen op de grond. Ze weet een team goed bij elkaar te houden - ook onder high stress situaties. Een ware teamplayer dus en absoluut een fijne persoonlijkheid om mee samen te werken!
Vivian Acquah CDE®
I was matched with Astrid Claessen by the SpeakEasy mentoring program. Beginning of 2019, I promised myself to do more public speaking in English, yet I wasn't ready yet to do this on my own. Astrid helped me crafting my talk towards my audience and acted as my personal coach. She empowered in so many ways; this review is going to be too long for that, so I will keep it short! I finally met Astrid at the Women in Agile event (November '19), where I was sharing my Pump Up The Jam @ Work Workshop. I'm proud that I got to show my appreciation for her being my mentor. She is an amazing woman!
Wouter Springer
Astrid heb ik leren kennen tijdens de productie van de 48 Hour Film (short film) 'Na het zingen de kerk uit'. Zij kenmerkt zich door recht door zee te zijn en daarin altijd oprecht te handelen. Ik kon erg goed met haar samenwerken, omdat zij me op de goede momenten even uit de stress wist te trekken. Daardoor kwam ik weer even met twee benen op de grond. Ze weet een team goed bij elkaar te houden - ook onder high stress situaties. Een ware teamplayer dus en absoluut een fijne persoonlijkheid om mee samen te werken!
Credentials
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Certified SAFe® 5 Agilist
Scaled Agile IncApr, 2020- Nov, 2024
Experience
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Netherlands Forensic Institute NFI
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Netherlands
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Research
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400 - 500 Employee
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Agile Lead
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Apr 2023 - Present
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Product Department
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Netherlands
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Professional Training and Coaching
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1 - 100 Employee
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Instructor / Product Mentor
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Jun 2020 - Present
The purpose of Product Department is to train amazing product managers because the demand for well trained product managers is increasing. This is the effect of the trend that organisations in the digital transformation look at ‘product thinking’ to create more value by better aligning the market, business and digital/IT. Product managers are essential in this process. Product Department offers: > Digital Product Management course > Advise, coaching & inspiration > Incompany training & Workshops Show less
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Rocking Chair Moments
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Netherlands
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Spectator Sports
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Producer / Director / Editor
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Jul 2017 - Present
Joost Mulders (my partner) started creating documentaries about endurance sports. Our first documentary was "When Heroes Become Legends", about five Ultra Runners attempting to complete the Legends Slam series. Four Ultra Trail races with a total of 730km in the Belgium area. Currently working on #100UDDN and a documentary about endurance sports when diagnosed with Type 1 Diabetes. Joost Mulders (my partner) started creating documentaries about endurance sports. Our first documentary was "When Heroes Become Legends", about five Ultra Runners attempting to complete the Legends Slam series. Four Ultra Trail races with a total of 730km in the Belgium area. Currently working on #100UDDN and a documentary about endurance sports when diagnosed with Type 1 Diabetes.
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Medtronic
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United States
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Medical Equipment Manufacturing
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700 & Above Employee
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Agile Coach
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May 2021 - May 2023
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de Volksbank
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Netherlands
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Banking
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700 & Above Employee
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Agile Coach
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Jan 2021 - Sep 2021
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EO
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Netherlands
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Broadcast Media Production and Distribution
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300 - 400 Employee
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Transformation Advisor
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Jan 2021 - Mar 2021
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MN
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Financial Services
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700 & Above Employee
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Product Manager
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Jun 2020 - Oct 2020
Responsible for the flow from business goals to solution delivery through development and implementation of a new mid-office system that aligns with supporting processes. This will be done together with stakeholders from the business departments, risk & compliance, the development teams, architecture and IG&H as consultant for the low code Outsystems solution. Alongside working on the discovery and delivery we will also work on strengthening the agile way of working. Responsible for the flow from business goals to solution delivery through development and implementation of a new mid-office system that aligns with supporting processes. This will be done together with stakeholders from the business departments, risk & compliance, the development teams, architecture and IG&H as consultant for the low code Outsystems solution. Alongside working on the discovery and delivery we will also work on strengthening the agile way of working.
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NPO
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Broadcast Media Production and Distribution
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500 - 600 Employee
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Product Owner / Team Coach
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Jun 2019 - Dec 2019
As Product Owner responsible for the IT infrastructure of the NPO. The network enables access to all sites, apps and media content for millions of Dutch viewers and listeners. Responsible for stakeholder management, strategy, roadmap and security. As Product Owner responsible for the IT infrastructure of the NPO. The network enables access to all sites, apps and media content for millions of Dutch viewers and listeners. Responsible for stakeholder management, strategy, roadmap and security.
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RIGD-LOXIA
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Netherlands
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Automation Machinery Manufacturing
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1 - 100 Employee
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Agile Consultant (Part-time)
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Dec 2017 - Jun 2019
Supporting the development department in their quest for agility. Focus on team managers, scrum masters, product owners and project managers. Supporting the development department in their quest for agility. Focus on team managers, scrum masters, product owners and project managers.
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Wigo4it
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Netherlands
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Civic and Social Organizations
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100 - 200 Employee
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Agile Coach / Management Consultant
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Jul 2016 - Dec 2018
Coaching the stakeholders of the cities of Rotterdam, Utrecht, The Hague and Wigo4it in delivering a successful pilot within 5 months in which the Health Care domain replaced the Prince2 governance structure by agile governance. The Health Care domain will continue to work in an agile way continuously improving the way they align business objectives and software delivery. After the successful pilot I focused on coaching the management team to work in an agile way and in their role to enable teams to deliver value. Involved in the alignment of testing approaches between the Innovation program and Going Concern. Show less
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China Systems
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China
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IT Services and IT Consulting
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1 - 100 Employee
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Test Consultant / Trainer
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Apr 2017 - Nov 2017
Bank Mandiri wants to make a strong proposition as Trade Finance Solution Provider for Corporate, Commercial and Business Banking customers both in the domestic as well as the regional markets. It also aims to streamline existing processes in Trade Finance and provide a continued customer experience improvement. For this purpose a strategic programme was launched with at its core the implementation of the Eximbills Enterprise (EE) trade finance system including the Customer Enterprise (CE) front end. China Systems, as supplier of these systems, has hired me to train the Test Manager and testers for the testing of Eximbills CE and EE in China and Indonesia and continue to consult the Test Manager in his role. Show less
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ING
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Netherlands
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Banking
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700 & Above Employee
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Agile Coach / Management Consultant
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Feb 2014 - Jul 2016
Transforming the Global Finance Service Organisation to an agile organization through engagement, empowerment and experiment. We formed an internal change team that started to adopt Scrum to manage the transformation. We started with the teams of the Finance Information Management Department (+/- 120 people), implemented agile portfolio management with the Business Change Departments, are working on alignment in the value chain, developing internal coaches and are working with senior management to become agile leaders. Worked with Price Waterhouse Coopers to develop a new leadership program for Senior Management. Trained the ING workers council and National Bankers association with regard to agile. More information on this transition can be found on Google Drive where we captured a summary of our work. Show less
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Ambrero Software B.V.
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Agile Coach
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Aug 2013 - Oct 2013
Coaching a team and the external customer on the use of Scrum for the development of an on-line training website. The first training that will be developed is an Integration course for non-Dutch. Coaching a team and the external customer on the use of Scrum for the development of an on-line training website. The first training that will be developed is an Integration course for non-Dutch.
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Tele2 Nederland
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Netherlands
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Telecommunications
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100 - 200 Employee
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Agile Coach
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May 2013 - Sep 2013
Coaching the infrastructure department Scrum teams (Unix, Windows, Security and DBA), consultant for the Oracle 11g upgrade and providing general Agile implementation advice. Coaching the infrastructure department Scrum teams (Unix, Windows, Security and DBA), consultant for the Oracle 11g upgrade and providing general Agile implementation advice.
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Delta Lloyd
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Netherlands
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Insurance
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500 - 600 Employee
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Agile Coach
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Mar 2013 - Jul 2013
Coaching a Scrum team to move from Waterfall to Scrum and successfully implement the insurance product Logistic Liability in ANVA. Implementing Scrum, coaching the team on Scrum and Agile. Coaching all individual roles. Coaching a Scrum team to move from Waterfall to Scrum and successfully implement the insurance product Logistic Liability in ANVA. Implementing Scrum, coaching the team on Scrum and Agile. Coaching all individual roles.
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China Systems
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China
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IT Services and IT Consulting
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1 - 100 Employee
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Iterative Test and Delivery Manager
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Mar 2011 - Jul 2012
HSBC has selected the Eximbills Trade finance solution as the main candidate to replace their front-and back end systems in the new Trade Architecture. During phase 1 a new module is developed to support Supply Chain Solutions and is successfully deployed in the HSBC pilot site (US). As Test & Delivery Manager I am responsible for the quality of our software deliveries. This of-course can only be done in close cooperation with our China Systems project team in Nanjing. Fulfilled a coaching role to the Project Manager and the team with regard to iterative delivery. Took part in the kick off for phase 2 of the project in which new functionality will be developed and the product will be rolled out in several other countries around the globe. Show less
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Rabobank
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Netherlands
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Banking
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700 & Above Employee
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Team manager & Agile Coach
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Jan 2009 - Mar 2011
The Risk IT department is responsible for the development and maintenance of the credit, market and operational risk systems for the Rabobank Group.As coach for the Agile implementation my main responsibilities are: - enabling the change from waterfall to agile for a department of 400 people- coaching the teams (analyse the project to find bottlenecks, advise and coaching on the best practices)- selecting and arranging training as well as facilitating knowledge retentionAs a member of the Risk IT Management team responsible for the development, communication and implementation of the objectives of the department (in line with Rabobank objectives). Maintaining and improving operational service. Design and implement improvement proposals for the organization and management of the department.As Team Manager of 2 teams of Business Analysts and .Net developers my main responsibilities are: development & implementation of new ways of working, resource management and coaching. Show less
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Product Management & Business Consultant
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Aug 2008 - Dec 2008
NMB, TanzaniaThe Salaried Workers Loan (SWL) is an NMB product that suffers from a very high portfolio at risk due to wrong data entry when administrating the loans and inadequate process handling for repayment. My involvement:- Re-designing the processes for Salaried Workers Loans (SWL)- Requirements management for the Equinox system that administrates the SWL- Test execution and test management- Design and testing of data migration- Training proposal - Handover to colleagues who will implement the processes and system- Remote support from the Netherlands Show less
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Product Management & Business Consultant
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Mar 2008 - Jul 2008
Consultant to the African region for the Rabobank Development Program.Banco Terra, Mozambique:Rabobank is one of the 4 shareholders of a newly founded bank aimed at providing banking services in rural areas. My involvement:Jan 2007 - April 2007: system selection process for a core banking system (choice eMerge from Temenos)Sept 2007, Dec 2007 - March 2008, June - July 2008: Product development, System implementation and Test management. Initial retail product portfolio: Current & Savings account, Fixed Term deposit, Loans, ATM & Debit Cards, Cheque booksBPR, Rwanda:The main objective of the overall programme is to transform the former cooperative bank Union des Banques Populaires du Rwanda (UBPR) to the commercial retail bank Banque Populaire du Rwanda (BPR). My involvement:March - April 2008: rationalize and expand product portfolio, writing a project plan for implementing a new version of the core banking system (T24 from Temenos) Show less
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Team Manager
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Jun 2007 - Feb 2008
The E-Commerce department is responsible for development and maintenance of several internet based systems like Http://www.rabobank.com and http://www.raboglobalmarkets.com/.As Team Manager of 2 teams (12 Business Analysts and 11 Test Managers) responsible for team building, training and coaching, performance management, resource management and stimulating cross team cooperation.
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Senior Business Analyst and Test Manager
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Nov 2005 - May 2007
I was responsible for the business analysis and test management of the Compliance Information System that captures and reports to the managing board on assessments with regards to Anti Money Laundering, Customer Due Diligence and other categories.I was also involved in the system selection process for replacement of the Foreign Exchange (FX) and Money Market (MM) deal capture system.
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Product Manager
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Jan 2005 - Oct 2005
As product manager responsible for ensuring that the customer requirements in the field of Private Banking products are translated into adequate support by the IT systems.In the last 1.5 years senior user for the successful outsourcing of development of the IT systems to Tata Consultancy Services in India. For this project I worked in India for 2 months.As a member of a corporate wide forum I had a joint responsibility for the developments in the field of mobile services and setting up the multi-channel services within the Rabobank Group. Show less
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Robeco
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Netherlands
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Financial Services
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700 & Above Employee
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Program Manager
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Jan 2003 - Dec 2004
As program manager ICT responsible for controlling and monitoring the project portfolio carried out by third party suppliers. The focus is on the field of investment products but also mortgages, insurances and security projects are part of the portfolio with an annual budget of 15 million Euros. As senior user in Steering Committees responsible for quality from a user perspective. Also responsible for the successful outsourcing of the replacement of software, hardware and infrastructure of the Internet Banking website for Investment services and the development of the Interactive Voice Response number. Show less
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