Experience

First Tech Federal Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Sr. Director - Data Business Practices

  • May 2021 - Present

• Director of Information Governance and Enablement

  • Oct 2018 - May 2021



Zevez Corporation

• Portland, Oregon Area

• Director of IT and Operations

  • Oct 2016 - Oct 2018

  Initially hired to manage company infrastructure and software development and implementations. Expanded scope to include management of daily operations – Sales/Marketing, Customer Success, back-office - AR/AP, Payroll, HR, etc. ►Achievement Highlights: • Defined corporate policies and implemented changes to ensure the safety and security of our people, infrastructure, data assets, and business continuity. (Risk and Compliance) • Established corporate strategies and operational KPIs to measure business performance across Sales & Marketing, Operations, Customer Success, and IT. • Managed organizational and daily operations to ensure optimization of financial and business performance. • Created new revenue stream using internal data assets to deliver client information to fuel business growth. • Influenced a company-wide cultural shift to one of trust, collaboration, accountability, and empowerment that energized the workforce. Show less



Columbia Sportswear Company

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Director, Enterprise Information Management

  • Apr 2015 - Oct 2015

  Promoted to Director with an increased responsibility for the data modeling, data integration, and batch process scheduling functions. Organizational re-organization created a company-wide Global Solution Services Senior Director role in which the Director of EIM reported into.Planned, directed and executed companywide global reporting and analytics with a $10M budget. Managed 40 employees across 6 technical teams responsible for data management, BI solution delivery, and batch processing - inclusive of Business Analysis, SAP BW, Teradata data modeling, data integration/ETL, Cognos BI, and Batch processing. Tasked to establish a BI strategy that supports growth targets for wholesale, retail, and eComm business channels ($5B Revenue by 2020) while providing tactical solution delivery to support regional SAP AFS implementations and everyday business.►Achievement Highlights:==Established a BI/Analytics strategy that supported growth targets for wholesale, retail, and e-commerce business channels ($5B Revenue by 2020) while providing high-quality analytical and tactical solution delivery to support regional SAP implementations.==Integrated data modeling, data integration (ETL), and batch process scheduling groups into existing organization; aligned goals, resources, and processes; and repurposed roles in order to develop a cohesive and high performing organization==Established operational support and performance KPIs for key functions. Support (Mean-time-to-resolution, ticket volume, etc). Performance (user/platform) - usage (top/bottom), avg. run-time, platform availability, etc.==Adopted best practice data architecture, data warehouse design, BI/Analytic content delivery and support models. Show less

• Senior Manager - Data Governance and Business Intelligence

  • Sep 2012 - Apr 2015

  Recruited by Columbia CFO and CIO to fulfill a newly created position to manage the information management and support SAP AFS implementations and everyday operational, tactical, and enterprise performance management reporting. This position reported directly to the CIO. Planned, directed and executed the companywide Data Governance, Reporting and Business Intelligence efforts. Managed 28 employees across 4 technical teams that were responsible for data management and BI solution delivery (emphasis on Business Analysis, SAP BW, Cognos BI) with a budget that progressively grew with the organization and scope from $5M-$10M. ►Achievement Highlights:==Successfully implemented new data management processes, BI solutions, and reusable data and reporting assets to support SAP regional deployments.==Implemented portfolio management process that prioritized demand across the company to ensure that goals were aligned, resources were optimized, and the team worked on the most important projects.==Implemented SaaS based reporting solution that enabled Field Sales Reps to access timely information on mobile devices when visiting customers whereby improving decisions, productivity, customer experience.==Promoted 4 group/application managers to lead the Business Analysis, SAP BW, Cognos BI, and Fusion Ops teams. Show less



Nike

• United States
• Retail
• 700 & Above Employee

• Expert IT BI Business Consultant

  • 2010 - 2012

  Hired as a BI consultant in the Enterprise Business Intelligence group to backfill an existing position and provide support for the Product Creation & Sales organizations. Developed, educated and facilitated the proper execution of BI Methodology and solution implementation on enterprise platforms across Nike (emphasis on Oracle, Teradata and Cognos). Collaborated with functional managers to aid in BI strategy development and driving BI solution innovation. Managed and facilitated the BI Community and intranet presence to connect, inspire, and educate Nike employees with the goal of increasing BI maturity across the company. ►Achievement Highlights: ==Promoted a cohesive, informed BI community internally and externally by: *Instituting the BI Community of Practice, a monthly forum for BI education, best practices, idea sharing, and relationship building among regions. (Connect - Inspire - Educate) *Co-created the semi-annual BI Summit of Northwest Companies, including Boeing, Amazon, Costco, and IBM. ==Installed and administered Tableau server, web and mobile device set up, and managed 10 user licenses for Sustainable Business & Innovation team to enable content development and distribution. ==Ensured alignment of MMX, MtM, and SPC projects to establish a comprehensive BI solution that aligns with the EBI Guiding Principles and meets customer expectations (Product Creation) Show less



Intel Corporation

• United States
• Semiconductor Manufacturing
• 700 & Above Employee

• Customer Engagement Manager / Solution Consultant

  • 2005 - 2010

  Customer Engagement Manager / Solution Consultant, 2006-2010Senior Business Intelligence Services Analyst, 2005-2006I educated, trained, mentored, and consulted with business and technical partners across Intel. developing consistent solution architectures and roadmaps to support business needs and align with the enterprise environment. ►Achievement highlights:==Progressed relationship and aligned capabilities with Engineering Computing Group (ECG) the Design Compute Resource Management reporting program, improving performance and collaboration. This project was selected for the 2009 IT Engineering Computing Technical Conference.==Repaired a damaged customer engagement by identifying the root issue beneath the complaint and devising a get-well plan, which led to a healthy working partnership and additional department project requests.==Convinced the ECG Market Acceleration Team to align with a common set of Plan of Record (POR) capabilities, enabling a single place for Customer Revenue and data / ECG BI Reporting.==Generated IAG Group demand for MSTR through product demos, training, PoCs and pricing. Achieved a 95% project design approval rating by the team.==Progressed multiple stalled ECG projects by aligning BI tools and capabilities with objectives, requirements, and status. Show less

• Lead Data Quality Systems Analyst

  • 2003 - 2005

  Newly formed group focused on Data Quality. Hired to lead a team of 6 analysts responsible for ensuring DQ was comprehended in the Program/Project Life Cycle phases of every project through completion of specific deliverables and obtaining architectural approvals. Provided leadership in creating and maintaining DQ processes, influenced and educated business partners on the value of the DQ work, and developed a Data Delivery Framework intended to align and enforce compliance of data consumers from Intel IT and other Business partners to follow policies and guidelines for data access, data utilization, and data distribution. Show less

• Information Technology Manager

  • 2001 - 2003

  Promoted to manage the Indirect Materials Procurement development team.Managed a team of 10 analysts and developers who were responsible for the creation and maintenance of Procurement data used for operational and historical reporting across Intel. Responsibilities included organizational development, project planning, prioritization, resource allocation, and employee performance management. Provided leadership across several different project teams focused on improving business capability, global expansion of resources to utilize low cost geographies, and improving engagement with business partners. Show less

• Business Analyst

  • 1997 - 2001

  Hired for newly created business analyst role within IT to provide reporting for the Indirect Materials organization. Offered position given the role played in the software conversion of RAPID/WIINGS/WISARD. Utilized standard processes for creation, maintenance, and validation of solution requirements to ensure alignment with business objectives. Prepared and delivered customer data and reporting tool training sessions (Cognos Impromptu products and customer web based applications) and established production and on-call support models. Show less