Thai Chu Lam
IT Director at AVIVA VIETNAM LIFE INSURANCE COMPANY LIMITED- Claim this Profile
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Bio
Experience
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AVIVA VIETNAM LIFE INSURANCE COMPANY LIMITED
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Vietnam
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Insurance
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1 - 100 Employee
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IT Director
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Jul 2019 - Present
Reporting to CEO- Leading the transformation of the IT operation and development following a fully service based model, including end user supporting, application developnent, system operation, infrastructure, security and project implementation services- Leading the delivery of business - IT projects- Leading the IT cost optimization Reporting to CEO- Leading the transformation of the IT operation and development following a fully service based model, including end user supporting, application developnent, system operation, infrastructure, security and project implementation services- Leading the delivery of business - IT projects- Leading the IT cost optimization
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Vinpearl
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Vietnam
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Hospitality
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500 - 600 Employee
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IT Director
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Apr 2018 - Jul 2019
Reporting to CEO and Group DCEO- Leading the creation of the customet journey and the digital strategy for all business domains including hospitality, amusement parks and golf- Leading the delivery of key projects, including mobile app for customers; facial recognition system to enhance customer experience; Salesforce Contact center & CRM; Digital signage, ... - IT operation excellence Reporting to CEO and Group DCEO- Leading the creation of the customet journey and the digital strategy for all business domains including hospitality, amusement parks and golf- Leading the delivery of key projects, including mobile app for customers; facial recognition system to enhance customer experience; Salesforce Contact center & CRM; Digital signage, ... - IT operation excellence
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Vingroup JSC
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Vietnam
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Real Estate
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400 - 500 Employee
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DCEO of Vinservice in charge of IT Services Division
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Aug 2017 - Apr 2018
Reporting to Group DCEOIn charge of IT Services Divison providing shared IT services including IT development, operations and supports for all sub companies of Vingroup
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Director of Group Technology Solutions Division
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Sep 2015 - Aug 2017
Reporting to Group DCEO. Overall managing IT development, operation and support for all sub-companies (P&Ls) of Vingroup.. Establishing and managing the function of IT architecture and planning to facilitate the Business and IT alignment. Leading IT architecture solutions development & governance. Leading the implementation of key business IT projects . Leading the creation and implementation of IT business processes, including planning, development, operation.. Leading the creation of IT standards
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Vietnam International Bank (VIB) - Ngân Hàng Quốc Tế
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Vietnam
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Banking
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700 & Above Employee
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Head of IT Strategy & Architecture, Head of Digital Banking Services
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Mar 2011 - Aug 2015
Reporting to CIO• Establishing and managing the technology strategy & architecture function at the bank; creating a tailored enterprise architecture framework, architecture governance forum, architecture repository and technology reference model to ensure efficiency of IT solutions resulting in a better alignment between business & IT. • Leading the delivery of solution architectures for all business – IT projects of the bank. Typical examples: ESB, e-Banking, Mobile banking app, e-Payment, Core banking remediation, DC-DR, Infrastructure consolidation, MIS, e-HR, etc. • Leading the formation of 2012 & 2013 IT Strategies, 2011 & 2013 IT budgets and driving the implementation of the approved IT portfolio to adapt with business strategies and objectives. • Leading the creation of the e-Banking and e-Payment roadmaps and contributing to the success of the program to transform to new e-Banking & e-Payment platforms.• Leading the realization of Enterprise Service Bus from conceptualization, solution selection, service design and implementation of reusable business services for e-Banking, e-Payment and other channels. • Leading the IT cost optimization/reduction identification and implementation with realized savings of 12 Billion VND, 16 Billion VND and 6.5 Billion VND in 2012, 2013, 2014 respectively.• Leading the creation of IT standards including setting up IT standard framework, implementing layering IT standards to optimize the efficiency of the IT operation and procurement. Typical example is standard profiles/configurations for IT facilities at VIB branch• Leading the implementation of the Digital Banking program, including architecture & detailed design and detailed implementation for Mobile banking apps, Instant account opening, digital sales platform.
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Senior Executive, Planning & Assistant Dept.
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Jul 2010 - Feb 2011
Reporting to CIO• Involving in establishing IT governance model, project and service delivery framework, solution development life cycle (SDLC) for the bank• Acting as a technology architecture expert for corporate website and intranet projects: responsible for proposing high level architecture, high level project cost estimation, resource planning, supporting business teams in specifying business requirements and workflows, evaluating technical solutions provided by vendors.
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Team Lead, Software Industry Group
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Jul 2003 - Sep 2007
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NIIT Limited
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India
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Education Administration Programs
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700 & Above Employee
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Academics Head
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Sep 2002 - Jul 2003
Reporting to Centre Head• Ensuring the training activities to follow the standard process of NIIT India• Involving in all entrance exams• Managing faculties: maintained relationships with part-time faculties, trained new faculties,• Designing tailored professional courses to the demand of enterprises.• Conducting more than 1000 hours of teaching: Object Oriented Programming (OOP) with Java, C++; Database development with MS SQL Server; Web application development; Object Oriented Analysis and Design (OOAD) with UML.
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VASC
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Vietnam
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Technology, Information and Internet
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Project Manager/Software Engineer
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Jul 1999 - Sep 2002
Reporting to Technical Director • Building an internal software development process: led a team to build a software development process based on the CMM level 3 for the company.• Information security project: leading a team to define a package of information security services and solutions to secure customers’ networks and information systems. This package was deployed and implemented at the company, VPBank, VMS, etc.• WebTV project: researching and building an application gateway which allows users to connect to the Internet and access Vietnamese Web pages by using TV set-top-box.• PalmWeb project: the first outsourcing project with an American customer (4RealSoftware). This project aimed to build an Internet browser for handheld devices such as Palm III, Palm VII. My main duties included designing and developing database module using CodeWarrior and VC++ tools; designing and developing the module which performs data synchronization between PC and handheld devices.• Online chat project: to build an online community for VNN network
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Education
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Vrije Universiteit Brussel
Master, Applied Computer Science -
Hanoi University of Science and Technology
Engineer, Information Technology