Experience

Vietnam Human Resources Association (VNHR)

• Vietnam
• Human Resources Services
• 1 - 100 Employee

• Executive Director

  • Sep 2022 - Present



Metha

• Director

  • Jun 2018 - Nov 2022

  Work in both Thailand and Vietnam, mostly on sales, BD and operations- 2018 – 2020, arrange logistics and join international and domestic tradeshows in Dubai, Shanghai, Thailand and Vietnam. Be the key contact for oversea sales in Vietnam.- Manage logistics and documents to import products to Vietnam.- Overall manage daily sales, BD and operations, recruit Managers and staff.Skill set: broad understanding of international business, good understanding China and Thailand market, know-how to start with new international market, attentive to details, know how to start a company from scratch.



SSA Sports

• Business Operations Manager

  • Feb 2017 - Apr 2018

  To build strong internal system to support SSA businessHR Development- Oversee the business and incorporate with HR to recruit qualified and suitable man power for excellent business growth- Oversee and ensure coaches are trained with skills, knowledge, competencies overhead the requirement of international partners.- Coach and find external sources training for back office staff to enhance competencies suitable and upgraded with company growth- Manage and follow up with all HR related paper- Establish healthy and result oriented culture, feedback and coach for employee right way at the right time- Provide good reference for line managers on staff performance and solutionsOrganization development- Build working procedure to enhance communication across departments, support departments to establish and maintain system of record, report, systemize and analyze for smoother and more efficient process.- Establish clear KPIs for a more focus and result oriented culture across departments- Establish and maintain reward and punishment policy to have suitble drive for motivating staff- Strengthen organization cultures, core values, take care of staff compensation and benefit- Oversee, build strong internal system, ready to expand to national and international regionsCustomer Service & Quality Control- Install and update the system to track class quality and payment status- Maintain high quality students database which is easy and fast for recording, reports, analyzing insights- Ensure good care for customers to achieve high retention rate each term and low overdue payment- Train and facilitate CS Team to not only take care of customers but ready to work on recruiting new students and explore new potential marketsBusiness Development- Mainly support GM and follow up with contract- Gradually take credit and initiatives on approaching potential markets to add values to SSA business.Other assistant work to CEO, GM as request



Mathnasium

• Center Manager

  • Jan 2014 - Jun 2016

  Ensure stable growth of business and talent managementExternal- Initiate and conduct local marketing plan to increase sales- Initiate and conduct events/competition to enhance client engagement- Work with different stakeholders (facilities contractors and others Center Sales Managers in regional events) to work on regional projects for system general improvementInternal- Ensure logistics, facilities within center are in good appearance and professional- Training and coach for staff (Teachers, Program Counselor)- Ensure class quality by observing and giving feedback for teachers- Conduct Mathnasium Testing for students and delegate students and schedule for teachers- Innovate an inspiring working environment



Disability Research and capacity Development center - DRD

• Project Coordinator

  • Apr 2011 - Dec 2013

  “Empowerment for youth with disabilities” project | Jan 2012 – 2015Communication Officer• Plan (timeline, budget) and implement awareness raising activities including public events, training workshops, media campaigns and production of awareness materials.• Plan and implement fundraising activities with different Communication Consultants including: brainstorm ideas, debate, schedule activities, plan budget, execute, collecting evidence and clipping • Act as the voice of DRD, including draft press release and other communication publications, contact media, provide them with necessary information, clipping articles.• Work with external supplies for designing, printing, advertising and producing high quality communication materials and items, either for free distribution or for sale.• Report to Project Coordinator“Accessibility Map” project | Aug 2011 – Sept 2012Leader• Innovate the first idea to make it a leading project of accessibility in the Southern of Viet Nam• Recruit and conduct training for volunteers• Delegate tasks and supervise the process, at the same time, motivate and connect people to go with the same goal.• Empower a leader in each media campaign Ideas will never come true if there are no inner strengths!Designing (with basic skill in Illustrator, InDesign)Draft content and design promotional products: Banner, Backdrop, Standee, Sponsor Package, Organization’s Credential, Recruiting Announcement and others: Certificate, book cover, notebook for youth with disabilities.Assist Director and other Project teams• Follow up some contacts and work as request of Director• Translate and interpret English – Vietnamese and vice versa• Study the current situations of project teams to recommend solutions• Other work as requested and considered with personal work plan Life is journey, not destination. Give someone a chance and you will never regret about it!



Avery Dennison RBIS Vietnam

• Training and Recruitment

  • Jun 2010 - Jan 2011

  • Recruitment and Training Conduct full process of recruiting:- Get the approval of HR Manager to recruit new vacancy- Work with Customers to define and clarify the vacancy description- Research the source of potential candidates- Make the Recruitment information reachable to potential candidates- Phone screen, interview and recommend short-list candidates for line Managers- Get feedback from line Managers- Collect successful candidates’ working package and transfer to Compensation and Benefit department- Update the vacancy was filled out- Conduct Exit InterviewProvide logistic with Training:- Prepare logistic and speakers of Orientation Training for newbie- Conduct Campus recruitment campaignCoordinate in recruiting Global Operations Leadership Development Associates• Innovate for Employees Engagement Plan• Translate English document as requested Small Fish join Ocean, never stop learning!



AIESEC

• Canada
• Non-profit Organizations
• 700 & Above Employee

• Alumni

  • Mar 2009 - 2011

  • Meeting Leaders Day 2010 Event: Program Leader, Event Leader.• Assessment Board Member: Screen application form and play a role as interviewer in Panel to choose the suitable people doing internship abroad.• Presenter: Prepare for newbie some necessary knowledge before doing internship.• Teacher: Teach Sustainable Development for Beijing students in Beijing for 2 months (September ~ November 2009). • Meeting Leaders Day 2010 Event: Program Leader, Event Leader.• Assessment Board Member: Screen application form and play a role as interviewer in Panel to choose the suitable people doing internship abroad.• Presenter: Prepare for newbie some necessary knowledge before doing internship.• Teacher: Teach Sustainable Development for Beijing students in Beijing for 2 months (September ~ November 2009).



at Camford Royal School

• Teacher

  • Sep 2009 - Nov 2009

  teach Sustainable Development subject for High school students teach Sustainable Development subject for High school students