Experience

Card Compliant

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Sr QA Analyst

  • Mar 2023 - Present



SMG - Service Management Group

• United States
• Software Development
• 300 - 400 Employee

• Senior QA Analyst

  • Aug 2014 - Feb 2023

  • Creating and executing tests for ongoing software development projects • Identifying and reporting bugs, inconsistencies and anomalies • Agile Environment Utilizing MS Team Foundation Server, Git Hub, Jira, Confluence • Automated GUI Functional Testing (Telerik) • Validating and retrieving data from SQL, Mongo DB, ElasticSearch, Hive, Cosmos • Postman API tests • Load testing with Jmeter • Creating and executing tests for ongoing software development projects • Identifying and reporting bugs, inconsistencies and anomalies • Agile Environment Utilizing MS Team Foundation Server, Git Hub, Jira, Confluence • Automated GUI Functional Testing (Telerik) • Validating and retrieving data from SQL, Mongo DB, ElasticSearch, Hive, Cosmos • Postman API tests • Load testing with Jmeter



Phacil (a By Light Company)

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Testing Specialist at USDA Kansas City

  • Apr 2008 - May 2014

   Perform load testing tasks on a variety of web, ejb driven, batch and web service applications.  Producing test scripts to emulate application load including HTTP requests, SOAP requests.  Load Test Tool evaluation experience  IBM Websphere 6.1 Administrative Console Configuration and JVM/application tuning and maintenance experience.  Precise I3 System Analysis Tool experience. SQL and J2EE performance evaluation.  IBM Support Assistance Workbench experience. Thread, Garbage Collection, Memory analysis.  Creating scripts and enhance with data correlation and customer commands with testing tools including:  JMeter  Soap UI  IBM Rational Robot  HP Loadrunner VUGen  Using SQL to acquire data pools from MSSQL and DB2 database for use in load test scripts and analysis of results.  Review system performance results for recommendations. Focus on SQL Server and Websphere server performance. Evaluation of :  CPU and Memory Utilization  Database locking, blocking or deadlock conditions  Websphere JVM heap size, garbage collection  Database connection settings.



Compuware

• United States
• Software Development
• 700 & Above Employee

• QA Analyst

  • Jan 2007 - Apr 2008

  Provide professional service in software requirements and testing. Review high level and detailed software design documentation Perform data mining activities on Oracle and MS SQL backend databases, using SQL to validate functionality and identify data sets to use for functional and system testing activities. Compose and execute functional and system test cases Compare software performance with specifications to assure proper output results and report problems for resolution, using Compuware Track Record. Compuware QA Director Compuware Track Record



Pearson Goverment Solutions (Now Vangent)

• Requirements and Testing Engineer

  • May 2002 - Jan 2007

  Performed business requirements analysis Performed software testing tasks on a variety of applications, producing test cases and test summaries Provided level of effort input for software development plans Created technical documentation Reviewed high level and detailed software design documentation Worked with customers on a continuing basis to resolve software, hardware or data management issues requiring high-level communication and deductive skills. Compared software performance with specifications to assure proper output results and report problems for resolution



Vangent, Inc.

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Customer Service Representative

  • Mar 1995 - May 2002

  Performed software support and hardware troubleshooting via telephone, Internet, fax and letter. Worked with customers on a continuing basis to resolve software, hardware or data management issues requiring high-level communication and deductive skills. Compared software performance with specifications to assure proper output results and report problems for resolution Supported software focus group meetings Created training materials and conducted training sessions at the Departments of Education's Electronic Access Conferences Edited technical references Involved in supporting projects outside of the department in order to generate new business Acted as a bilingual representative, primarily working with post-secondary educational institutions in Puerto Rico