Louise Monroe

Office Manager at Center for Teaching & Learning
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Contact Information
us****@****om
(386) 825-5501
Location
Amherst, Massachusetts, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Primary and Secondary Education
    • 1 - 100 Employee
    • Office Manager
      • Jul 2020 - Present

    • Server
      • May 2018 - Oct 2021

    • Hostess/Waitress
      • May 2010 - Jul 2019

      I was able to learn and develop my work ethic and responsibility as I started working here at age 14. Throughout my employment I received numerous position upgrades and salary increases. I was able to multitask in the fast-paced environment and learned to complete cashout and managerial reports.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Administrative Assistant
      • Dec 2019 - Jun 2020

    • Server
      • Jun 2019 - Sep 2019

      I began working at Cozy's Dockside in the beginning of June as part of the team working for Midcoast Hospitality Group to open the new business. I worked part-time throughout the summer season until the closing date, September 8, 2019. As a server and member of a first-year crew, I utilized my customer service and problem solving skills to ensure that guests had the most pleasant experience possible. I began working at Cozy's Dockside in the beginning of June as part of the team working for Midcoast Hospitality Group to open the new business. I worked part-time throughout the summer season until the closing date, September 8, 2019. As a server and member of a first-year crew, I utilized my customer service and problem solving skills to ensure that guests had the most pleasant experience possible.

    • Server
      • Jan 2019 - Apr 2019

      I was employed as a server for the busy, seasonal ski and snowboard season. The Bag is a restaurant which just recently celebrated its 50th year, and continually receives a high volume of customers. I was employed as a server for the busy, seasonal ski and snowboard season. The Bag is a restaurant which just recently celebrated its 50th year, and continually receives a high volume of customers.

    • Server
      • Jan 2019 - Apr 2019

    • Server
      • Feb 2017 - May 2018

      I worked mainly as a server, but have also held positions as a server's assistant, host, and bar back. I worked both independently but also as a member of a larger team. I worked mainly as a server, but have also held positions as a server's assistant, host, and bar back. I worked both independently but also as a member of a larger team.

    • Security Monitor
      • Sep 2014 - Dec 2015

      I maintained the security desk in various residency areas throughout the UMass campus. I verified that all who entered the building were allowed and documented. I used both paper and computer programs to sign in residents and guests into buildings. I worked independently with occasional check-ins from supervisors. I maintained the security desk in various residency areas throughout the UMass campus. I verified that all who entered the building were allowed and documented. I used both paper and computer programs to sign in residents and guests into buildings. I worked independently with occasional check-ins from supervisors.

    • Cashier
      • Apr 2012 - Dec 2013

      I worked mainly as a cashier at a busy coffeeshop, but also helped in the kitchen and learned how to operate the coffee and espresso machines. I utilized customer service and teamwork skills. I worked mainly as a cashier at a busy coffeeshop, but also helped in the kitchen and learned how to operate the coffee and espresso machines. I utilized customer service and teamwork skills.

Education

  • Isenberg School of Management, UMass Amherst
    Master's degree, Business and Analytics
    2017 - 2018
  • University of Massachusetts Commonwealth Honors College
    Bachelor’s Degree
    2014 - 2017
  • University of Massachusetts, Amherst
    Bachelor's degree, English; Communication
    2013 - 2017
  • Università di Modena e Reggio Emilia
    Communication, General
    2016 - 2016
  • Boothbay Region High School
    High School
    2009 - 2013

Community

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