Louise Monroe
Office Manager at Center for Teaching & Learning- Claim this Profile
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English -
Topline Score
Bio
Experience
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Center for Teaching & Learning
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United States
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Primary and Secondary Education
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1 - 100 Employee
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Office Manager
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Jul 2020 - Present
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Server
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May 2018 - Oct 2021
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Hostess/Waitress
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May 2010 - Jul 2019
I was able to learn and develop my work ethic and responsibility as I started working here at age 14. Throughout my employment I received numerous position upgrades and salary increases. I was able to multitask in the fast-paced environment and learned to complete cashout and managerial reports.
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Boothbay Region Land Trust
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United States
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Non-profit Organizations
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1 - 100 Employee
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Administrative Assistant
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Dec 2019 - Jun 2020
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Server
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Jun 2019 - Sep 2019
I began working at Cozy's Dockside in the beginning of June as part of the team working for Midcoast Hospitality Group to open the new business. I worked part-time throughout the summer season until the closing date, September 8, 2019. As a server and member of a first-year crew, I utilized my customer service and problem solving skills to ensure that guests had the most pleasant experience possible. I began working at Cozy's Dockside in the beginning of June as part of the team working for Midcoast Hospitality Group to open the new business. I worked part-time throughout the summer season until the closing date, September 8, 2019. As a server and member of a first-year crew, I utilized my customer service and problem solving skills to ensure that guests had the most pleasant experience possible.
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Server
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Jan 2019 - Apr 2019
I was employed as a server for the busy, seasonal ski and snowboard season. The Bag is a restaurant which just recently celebrated its 50th year, and continually receives a high volume of customers. I was employed as a server for the busy, seasonal ski and snowboard season. The Bag is a restaurant which just recently celebrated its 50th year, and continually receives a high volume of customers.
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Server
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Jan 2019 - Apr 2019
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Server
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Feb 2017 - May 2018
I worked mainly as a server, but have also held positions as a server's assistant, host, and bar back. I worked both independently but also as a member of a larger team. I worked mainly as a server, but have also held positions as a server's assistant, host, and bar back. I worked both independently but also as a member of a larger team.
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Security Monitor
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Sep 2014 - Dec 2015
I maintained the security desk in various residency areas throughout the UMass campus. I verified that all who entered the building were allowed and documented. I used both paper and computer programs to sign in residents and guests into buildings. I worked independently with occasional check-ins from supervisors. I maintained the security desk in various residency areas throughout the UMass campus. I verified that all who entered the building were allowed and documented. I used both paper and computer programs to sign in residents and guests into buildings. I worked independently with occasional check-ins from supervisors.
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Cashier
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Apr 2012 - Dec 2013
I worked mainly as a cashier at a busy coffeeshop, but also helped in the kitchen and learned how to operate the coffee and espresso machines. I utilized customer service and teamwork skills. I worked mainly as a cashier at a busy coffeeshop, but also helped in the kitchen and learned how to operate the coffee and espresso machines. I utilized customer service and teamwork skills.
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Education
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Isenberg School of Management, UMass Amherst
Master's degree, Business and Analytics -
University of Massachusetts Commonwealth Honors College
Bachelor’s Degree -
University of Massachusetts, Amherst
Bachelor's degree, English; Communication -
Università di Modena e Reggio Emilia
Communication, General -
Boothbay Region High School
High School