Software Test Engineer

• Oct 2022 - Present

Work closely with the development team to test and validate OwnerRez apps, features, and concepts as a member of our development team. Execute manual testing to validate feature, enhancement, and bug development Execute regression testing, both manually and automated Work with developers to ensure a quality product is delivered Report and document bugs and errors to developers Report and document inconsistencies to developers about user experience and UI Perform exploratory testing to try and break things Show less

QA Tester

• May 2021 - Aug 2022

Lead Quality Assurance Engineer

• Jan 2017 - May 2021

Ensure that new and existing product functionality are reliable, defect free and function as intended Create, document, verify and execute component-level to user acceptance test plans and test cases, both automated and manual Work closely with business partners and the application development team in eliciting project requirements to create test cases Participate in the development and reporting of test metrics; items such as test confidence and test coverage reports Review requirements specifications and identify gaps and inconsistencies Work closely with development engineers, business analysts, and other QA team members to identify, report, and troubleshoot defects; verify problem fixes in a detailed, efficient, and timely manner Show less

Quality Assurance Analyst

• Dec 2014 - Sep 2016

Responsible for creating, executing and managing test plans and test cases in web environment Thorough knowledge of acceptance testing, regression testing, performance testing and usability testing Participate in all phases of tests - planning, developing, executing and revising plans and scopes Verify, reproduce, communicate and track defects from testing and end users’ feedback Develop and execute manual regression, functional, performance, load testing and system level tests in a cloud based Microsoft environment for websites, mobile (Android, iOS) applications and OTT applications Experience in working with open source tool Selenium (IDE) Participate with verification testing of requirements, design specifications, technical specifications and full regression testing documents Work with developers and analysts throughout the test cycle to manage changes to scope Identify, log and track defects discovered during verification, system and integration testing Perform troubleshooting within several environments (pc and mac), browsers (e.g., Firefox, Chrome, Safari, etc.,) and devices (mobile, tablet, and desktop) Work with and provide Program or Project Manager and team constant feedback on testing progress, defect status, application or site readiness Show less

Sr Software Quality Professional

• Dec 2011 - Nov 2014

Assists in establishing and documenting a tailored strategy quality plan for the performance of quality assurance activities for assigned project or task. Develops and maintains standardized quality assurance documentation for projects and tasks to include quality metrics. Ensures documentation complies with established software development standards, policies and procedures or best practices. Conducts assessments and evaluations through independent analysis and interpretation of objective and subjective evidence to verify compliance to established standards and applicable Quality Plan. Determines level of process and product quality. Report’s findings; escalates unresolved issues to appropriate management levels. Evaluates work products to independently assess quality and report’s findings. Researches alternative solutions to problems, determines proper approaches and makes verbal and/or written recommendations to appropriate parties. Gathers uses and independently analyzes defect metrics data. Communicates analysis findings to the appropriate levels of management verbally and through the preparation of periodic written reports. Show less

QA Analyst II

• Oct 2002 - Nov 2008

Fidelity MLS Solutions, Olathe, KS 10/2002 – 11/2008 Quality Assurance Analyst II (4/06-11/08) Quality Assurance Analyst I (4/04-4/06) Help Desk Associate (10/02-4/04) Participated in SDLC as representative of the Quality Assurance/Development Department Worked with Product, Development and Application Support throughout release cycles Identified test approach and adhered to quality standards. Gathered test requirements, developed test plans and wrote test scripts Performed functional, usability and regression tests Developed and implemented test strategy for issue validation Participated in test and production issue verification Assisted in test environment configuration and support Supported application releases to the production environments Participated in testing of fidelity MLS products Provided hardware and software technical support for end users via phone and email Show less