Fannie Pan
Senior Product Designer at Justworks- Claim this Profile
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Bio
Cait Gossert
I've had the pleasure of working closely with Fannie for the last two years at a fast-paced, often hectic startup. Despite constantly juggling design requests and projects from six different departments, Fannie delivered each and every design asset - from last-minute edits to large product design systems - with the same amount of poise, attention to detail, and creative fervor. She easily partners with marketing, product, and executive team members to decipher their visions and executes her designs with a speed that often leaves us speechless. She will be an amazing addition to every team she joins throughout her career!
Mark Ferguson
Fannie is the ideal collaborator, and a great person to work with and learn from. Over the course of hundreds of projects over the last year and a half, she's shown her ability to apply rigorous research and systems-level design thinking to UX and UI problems. She works hard to understand the context for a project, seek out relevant examples from other products or projects, and provide solutions that she can defend. Because we work together at a biotechnology company, I've also had the opportunity to watch her set her intelligence and curiosity loose on medical and scientific concepts that can be difficult to grasp. Our products are often founded on a deep understanding of a patient's path through treatment, or what different treatments entail, or the efficient and responsible communication of genetic information. Fannie always dives right in, providing informed UX expertise that takes these complex communications problems into account. Regardless of her domain expertise, Fannie is exactly the kind of co-worker you'd want: she takes other people's ideas very seriously and is able to advocate for her own, she's hard-working and resourceful, and she always rises to the occasion—even under impossibly tight deadlines or with creative briefs that are thin on the details (or, let's be real, non-existent).
Cait Gossert
I've had the pleasure of working closely with Fannie for the last two years at a fast-paced, often hectic startup. Despite constantly juggling design requests and projects from six different departments, Fannie delivered each and every design asset - from last-minute edits to large product design systems - with the same amount of poise, attention to detail, and creative fervor. She easily partners with marketing, product, and executive team members to decipher their visions and executes her designs with a speed that often leaves us speechless. She will be an amazing addition to every team she joins throughout her career!
Mark Ferguson
Fannie is the ideal collaborator, and a great person to work with and learn from. Over the course of hundreds of projects over the last year and a half, she's shown her ability to apply rigorous research and systems-level design thinking to UX and UI problems. She works hard to understand the context for a project, seek out relevant examples from other products or projects, and provide solutions that she can defend. Because we work together at a biotechnology company, I've also had the opportunity to watch her set her intelligence and curiosity loose on medical and scientific concepts that can be difficult to grasp. Our products are often founded on a deep understanding of a patient's path through treatment, or what different treatments entail, or the efficient and responsible communication of genetic information. Fannie always dives right in, providing informed UX expertise that takes these complex communications problems into account. Regardless of her domain expertise, Fannie is exactly the kind of co-worker you'd want: she takes other people's ideas very seriously and is able to advocate for her own, she's hard-working and resourceful, and she always rises to the occasion—even under impossibly tight deadlines or with creative briefs that are thin on the details (or, let's be real, non-existent).
Cait Gossert
I've had the pleasure of working closely with Fannie for the last two years at a fast-paced, often hectic startup. Despite constantly juggling design requests and projects from six different departments, Fannie delivered each and every design asset - from last-minute edits to large product design systems - with the same amount of poise, attention to detail, and creative fervor. She easily partners with marketing, product, and executive team members to decipher their visions and executes her designs with a speed that often leaves us speechless. She will be an amazing addition to every team she joins throughout her career!
Mark Ferguson
Fannie is the ideal collaborator, and a great person to work with and learn from. Over the course of hundreds of projects over the last year and a half, she's shown her ability to apply rigorous research and systems-level design thinking to UX and UI problems. She works hard to understand the context for a project, seek out relevant examples from other products or projects, and provide solutions that she can defend. Because we work together at a biotechnology company, I've also had the opportunity to watch her set her intelligence and curiosity loose on medical and scientific concepts that can be difficult to grasp. Our products are often founded on a deep understanding of a patient's path through treatment, or what different treatments entail, or the efficient and responsible communication of genetic information. Fannie always dives right in, providing informed UX expertise that takes these complex communications problems into account. Regardless of her domain expertise, Fannie is exactly the kind of co-worker you'd want: she takes other people's ideas very seriously and is able to advocate for her own, she's hard-working and resourceful, and she always rises to the occasion—even under impossibly tight deadlines or with creative briefs that are thin on the details (or, let's be real, non-existent).
Cait Gossert
I've had the pleasure of working closely with Fannie for the last two years at a fast-paced, often hectic startup. Despite constantly juggling design requests and projects from six different departments, Fannie delivered each and every design asset - from last-minute edits to large product design systems - with the same amount of poise, attention to detail, and creative fervor. She easily partners with marketing, product, and executive team members to decipher their visions and executes her designs with a speed that often leaves us speechless. She will be an amazing addition to every team she joins throughout her career!
Mark Ferguson
Fannie is the ideal collaborator, and a great person to work with and learn from. Over the course of hundreds of projects over the last year and a half, she's shown her ability to apply rigorous research and systems-level design thinking to UX and UI problems. She works hard to understand the context for a project, seek out relevant examples from other products or projects, and provide solutions that she can defend. Because we work together at a biotechnology company, I've also had the opportunity to watch her set her intelligence and curiosity loose on medical and scientific concepts that can be difficult to grasp. Our products are often founded on a deep understanding of a patient's path through treatment, or what different treatments entail, or the efficient and responsible communication of genetic information. Fannie always dives right in, providing informed UX expertise that takes these complex communications problems into account. Regardless of her domain expertise, Fannie is exactly the kind of co-worker you'd want: she takes other people's ideas very seriously and is able to advocate for her own, she's hard-working and resourceful, and she always rises to the occasion—even under impossibly tight deadlines or with creative briefs that are thin on the details (or, let's be real, non-existent).
Experience
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Justworks
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United States
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Human Resources Services
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700 & Above Employee
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Senior Product Designer
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Sep 2021 - Present
Cash Flow Management - Led design and launched a 0 to 1 mobile and desktop Expense management solution for SMBs that convert users from using 3rd party solutions to an all in one Expenses solution. - Strategized and iterated on Beta expense solution reaching 20% activation OKR, solving for admin operational pain points around managing expenses - Plan and led discovery and usability research which led to strategic prioritization, explorations, and updated target customer… Show more Cash Flow Management - Led design and launched a 0 to 1 mobile and desktop Expense management solution for SMBs that convert users from using 3rd party solutions to an all in one Expenses solution. - Strategized and iterated on Beta expense solution reaching 20% activation OKR, solving for admin operational pain points around managing expenses - Plan and led discovery and usability research which led to strategic prioritization, explorations, and updated target customer segmentations of Beta and GA solutions - introduced new beta activation flow which decreased CSM and PMM involvement to gathering participants - introduced operational efficiencies around product and engineering collaboration, including design sprints and integrating design within agile frameworks Payments Experience and Time & Attendance cluster - Increased retention and acquisition by leading design for successful time and attendance and payment related products. - Led, planned, and conducted data and reporting research spanning across cross cluster teams to uncover behaviors to set product vision. - Reducing churn by iterating on custom reporting functionality and product - Increased efficiency, rigor, and unity across the growing product and engineering org in user research operations by creating processes, templates, resources, guides. - Led, collaborated, and composed Product Development framework for Payments cluster which led engineers, PMMs, PM, and others stakeholders to be aligned on outcomes and roles/responsibilities of each phase.
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Product Designer
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Feb 2019 - Sep 2021
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Celmatix
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United States
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Biotechnology Research
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1 - 100 Employee
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UX/UI Designer
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Nov 2018 - Feb 2019
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Jr. UI Designer
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Jul 2017 - Oct 2018
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Viacom
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United States
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Entertainment
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700 & Above Employee
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UX and Visual Design Intern
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Jan 2017 - May 2017
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Mango Concept
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Product and Interaction Design Intern
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Oct 2016 - Dec 2016
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New York University
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Higher Education
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700 & Above Employee
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Mentor
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May 2014 - Jun 2016
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Visual Designer
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Jan 2015 - Jan 2016
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NYU-ePoly
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Brooklyn, New York
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Receptionist
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Jul 2014 - Sep 2014
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U.S. Courts of Appeals
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Administration of Justice
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700 & Above Employee
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Summer Intern
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Jun 2012 - Aug 2012
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Education
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2013 - 2017
New York University
Bachelor of Science (BS), Integrated Digital Media -
2013 - 2017
New York University
Minor, Business and technology management
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