Lydia Gupta
Senior Program Manager at Cloud9 Technologies, LLC- Claim this Profile
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Bio
Du Hoang
Lydia was my project manager at About.com for a very important and time sensitive project. She is exceptional in the way that she can keep a team and project on course by being incredibly supportive to each team member and empathetic to their individual needs. She can diffuse arguments and resolve conflicts within a team with tact. I think this is because Lydia is a incredibly kind person, and her kindness has earned her the trust of everyone on the team. She is just a very positive person that can lift the spirit and moral of a team. I highly recommend Lydia for any leadership positions, and would definitely want to work with her again.
Du Hoang
Lydia was my project manager at About.com for a very important and time sensitive project. She is exceptional in the way that she can keep a team and project on course by being incredibly supportive to each team member and empathetic to their individual needs. She can diffuse arguments and resolve conflicts within a team with tact. I think this is because Lydia is a incredibly kind person, and her kindness has earned her the trust of everyone on the team. She is just a very positive person that can lift the spirit and moral of a team. I highly recommend Lydia for any leadership positions, and would definitely want to work with her again.
Du Hoang
Lydia was my project manager at About.com for a very important and time sensitive project. She is exceptional in the way that she can keep a team and project on course by being incredibly supportive to each team member and empathetic to their individual needs. She can diffuse arguments and resolve conflicts within a team with tact. I think this is because Lydia is a incredibly kind person, and her kindness has earned her the trust of everyone on the team. She is just a very positive person that can lift the spirit and moral of a team. I highly recommend Lydia for any leadership positions, and would definitely want to work with her again.
Du Hoang
Lydia was my project manager at About.com for a very important and time sensitive project. She is exceptional in the way that she can keep a team and project on course by being incredibly supportive to each team member and empathetic to their individual needs. She can diffuse arguments and resolve conflicts within a team with tact. I think this is because Lydia is a incredibly kind person, and her kindness has earned her the trust of everyone on the team. She is just a very positive person that can lift the spirit and moral of a team. I highly recommend Lydia for any leadership positions, and would definitely want to work with her again.
Experience
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Cloud9 (part of Symphony)
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United States
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Software Development
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1 - 100 Employee
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Senior Program Manager
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Feb 2020 - Present
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Arizent
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United States
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Information Services
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100 - 200 Employee
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Program Manager
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Nov 2015 - Feb 2020
Managed the successful redesign and launch of 10+ SourceMedia Brand Sites, including flagship Brand Drove adoption of Jira Service Desk for our Digital Ops Team to keep track of customer requests and issues Trained internal staff on new CMS systems and provided detailed documentation Manage relationships between our external vendors, QA teams Scrum Master; managed all Scrum team meetings including daily standups, backlog grooming, planning, dev tasking, retros, hosting demo days, etc. Responsible for tracking team velocity, mitigating scope creep, managing the QA team and running weekly releases with Dev Ops. Show less
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About.com
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Product Manager
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May 2013 - Aug 2014
Responsible for site-wide Video Redesign and Roadmap Managed and created business rules, user stories, wireframes, etc. for wholesale redesign of the About.com site Oversaw the development and launch of the About.com homepage redesign Managed the launch of a new internal Content Management System from scratch, in less than six months Responsible for site-wide Video Redesign and Roadmap Managed and created business rules, user stories, wireframes, etc. for wholesale redesign of the About.com site Oversaw the development and launch of the About.com homepage redesign Managed the launch of a new internal Content Management System from scratch, in less than six months
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Product Manager, Product Development Team
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Mar 2009 - Apr 2013
Lead cross functional teams translating business needs into functional and technical specificationsResponsible for the Web Tools RoadmapWorking with the technology team to help manage the transition from designs into functioning products from development, testing, and launch within defined time frame and budgetOversee Agile Software Development with Scrum. Responsible for writing user stories and project prioritizationDefine development requirements and provide direction and management to a team of 8-10 developersCreate business requirements, wire frames and use cases for new product schemes. Also define requirements for creating new and modifying existing applications for end users; including sales, finance and editorial Implemented a digital contract management system to give senior management visibility into financial and other performance metricsManaged the development and launch of Netplaces.com and grew the site from zero to over 3.5MM monthly pageviews Show less
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Product Manager, Product Management Team
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Jul 2008 - Mar 2009
Managed third party partnerships including implementing co-brand site builds and revenue optimization widgets Managed the design and launch of online tools for the sales and ad ops teamsWrote Product Requirements Documents, use cases, and work flow diagrams for proprietary online toolsAdministered end-to-end usability testing for online in-house products
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About.com
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Senior Technical Specialist, Primedia
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Jun 2004 - Jul 2008
Provided technical support for online database tools, email support, html troubleshooting, ftp software, html clients, etc Directed the Technical Support and Customer Care teams to improve customer service based on client feedback through the development of new policies and procedures Responsible for technical and administrative support of over 800 end users worldwide Built Q&A intranet site for About.com contractors Provided technical support for online database tools, email support, html troubleshooting, ftp software, html clients, etc Directed the Technical Support and Customer Care teams to improve customer service based on client feedback through the development of new policies and procedures Responsible for technical and administrative support of over 800 end users worldwide Built Q&A intranet site for About.com contractors
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Community
