Experience

KeeFORCE

• United States
• Information Technology & Services
• 1 - 100 Employee

• Support Specialist

  • Jun 2019 - Present

  Responsibilities include but are not limited to:• Monitor ticketing system• Project design and implementation• Manage/Implement business migrations and upgrades• Disaster recovery planning and response• PowerShell scripting and automation• Procedural documentation for clients• Large scale modification/automation via Kaseya scripting• SQL database administration• Network administration for firewalls, routers, and switches• VMware cluster… Responsibilities include but are not limited to:• Monitor ticketing system• Project design and implementation• Manage/Implement business migrations and upgrades• Disaster recovery planning and response• PowerShell scripting and automation• Procedural documentation for clients• Large scale modification/automation via Kaseya scripting• SQL database administration• Network administration for firewalls, routers, and switches• VMware cluster management• VMware Horizon 7 infrastructure administration• VOIP administration for 3CX and Mitel Show more Show less



Black Hills Works

• United States
• Individual and Family Services
• 1 - 100 Employee

• Network Technical Lead

  • Mar 2018 - Jun 2019

  Primary Responsibilities:• Monitor and administer VMware Horizon 7 environment for over 200 virtual instances• Monitor and administer two VMware clusters consisting of 9 physical servers• Configure and monitor VMware networking• Install new equipment (servers, switches, AP’s, IP cameras, IP phones)• Manage long-term backup solution for IBM Power 7 systems• Manage short-term and long-term backup solution for over 35 Windows Servers• Coordinate and monitor day to day… Primary Responsibilities:• Monitor and administer VMware Horizon 7 environment for over 200 virtual instances• Monitor and administer two VMware clusters consisting of 9 physical servers• Configure and monitor VMware networking• Install new equipment (servers, switches, AP’s, IP cameras, IP phones)• Manage long-term backup solution for IBM Power 7 systems• Manage short-term and long-term backup solution for over 35 Windows Servers• Coordinate and monitor day to day workflow of IT department• Oversee progression and completion of short- and long-term projectsSecondary Responsibilities:• Help Desk support for windows 7, 8.1, and 10 systems• Administer Windows AD DS• Troubleshoot Servers, client devices and storage solution hardware• Configure and troubleshoot network switches and routers• Provide Technical Customer Support for over 500 employees• PowerShell implementation for automated weekly reporting of statistics for VMware environments Show more Show less



Rapid City Area Schools

• United States
• Primary and Secondary Education
• 100 - 200 Employee

• Adjunct Instructor

  • Aug 2018 - Mar 2019

  ¬Responsibilities include but are not limited to:• Design and implement lab exercises for Network technologies I • Design network blueprint for students to build for Network Design and Virtualization class• Help implement new course work and teaching strategies• Lecture on common uses and implementations of network devices



Hart Ranch Camping Resort Club

• United States
• Recreational Facilities
• 1 - 100 Employee

• IT/Network Technician

  • Mar 2016 - Feb 2018

  Responsibilities include but are not limited to:• Help Desk support for windows 7, 8.1, and 10 systems• Imaging/Re-imaging client workstations• Administer Windows Active Directory Domain environment• Manage Backup and replication of vital systems• Install network cabling for new offices• Install new equipment (servers, switches, AP's, IP cameras, IP phones) for the network• Support for domain specific applications• Provide Technical Customer Support for all… Responsibilities include but are not limited to:• Help Desk support for windows 7, 8.1, and 10 systems• Imaging/Re-imaging client workstations• Administer Windows Active Directory Domain environment• Manage Backup and replication of vital systems• Install network cabling for new offices• Install new equipment (servers, switches, AP's, IP cameras, IP phones) for the network• Support for domain specific applications• Provide Technical Customer Support for all guests staying at Hart Ranch Camping Resort• Partner with Golden West when escalation of issues is needed• Implemented Standard practices for documentation• Implemented security policies and training for employees Show more Show less