Jessica Hays
Managing Broker & Director of Agent Development at Berkshire Hathaway HomeServices PenFed Realty- Claim this Profile
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Bio
Heather Ostrom
Jessica, is a hands-on and approachable leader and mentor. She's always observing the agents in her area, that are standing out doing the best they can, and perhaps those are needing a helping hand. She doesn't defer work to others, she takes items on herself, delegates to those more appropriate for solution, and manages her time like a rock-star. I have so much respect for Jessica, I'm hoping I'm nailing all of her amazing attributes, because I know how hard it is, to be "THERE" for so many agents. I can only begin to imagine how many folks she helps daily, via text, message, email, and still putting on teaching sessions for all of her agents to grow and have the opportunity to improve themselves. She is an out-of-the-box thinker and recognizes each problem being unique with a unique solution. She is a gem to have with our company.
Heather Ostrom
Jessica, is a hands-on and approachable leader and mentor. She's always observing the agents in her area, that are standing out doing the best they can, and perhaps those are needing a helping hand. She doesn't defer work to others, she takes items on herself, delegates to those more appropriate for solution, and manages her time like a rock-star. I have so much respect for Jessica, I'm hoping I'm nailing all of her amazing attributes, because I know how hard it is, to be "THERE" for so many agents. I can only begin to imagine how many folks she helps daily, via text, message, email, and still putting on teaching sessions for all of her agents to grow and have the opportunity to improve themselves. She is an out-of-the-box thinker and recognizes each problem being unique with a unique solution. She is a gem to have with our company.
Heather Ostrom
Jessica, is a hands-on and approachable leader and mentor. She's always observing the agents in her area, that are standing out doing the best they can, and perhaps those are needing a helping hand. She doesn't defer work to others, she takes items on herself, delegates to those more appropriate for solution, and manages her time like a rock-star. I have so much respect for Jessica, I'm hoping I'm nailing all of her amazing attributes, because I know how hard it is, to be "THERE" for so many agents. I can only begin to imagine how many folks she helps daily, via text, message, email, and still putting on teaching sessions for all of her agents to grow and have the opportunity to improve themselves. She is an out-of-the-box thinker and recognizes each problem being unique with a unique solution. She is a gem to have with our company.
Heather Ostrom
Jessica, is a hands-on and approachable leader and mentor. She's always observing the agents in her area, that are standing out doing the best they can, and perhaps those are needing a helping hand. She doesn't defer work to others, she takes items on herself, delegates to those more appropriate for solution, and manages her time like a rock-star. I have so much respect for Jessica, I'm hoping I'm nailing all of her amazing attributes, because I know how hard it is, to be "THERE" for so many agents. I can only begin to imagine how many folks she helps daily, via text, message, email, and still putting on teaching sessions for all of her agents to grow and have the opportunity to improve themselves. She is an out-of-the-box thinker and recognizes each problem being unique with a unique solution. She is a gem to have with our company.
Credentials
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HAFA Specialist
HAFA -
Masters Club, 2017
Sacramento Association of Realtors -
Short Sale Specialist
Lyon -
Short Sale Specialist
Five Star
Experience
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Berkshire Hathaway HomeServices PenFed Realty
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United States
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Real Estate
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700 & Above Employee
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Managing Broker & Director of Agent Development
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Nov 2020 - Present
Strategically partner with top performing real estate professionals in growing their individual businesses by honing their skills and processes in addition to building effective marketing and relationship management plans with proven ROI. Strategically partner with top performing real estate professionals in growing their individual businesses by honing their skills and processes in addition to building effective marketing and relationship management plans with proven ROI.
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bibCREATIVE Consulting
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Retail
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Business Consultant
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May 2020 - Dec 2022
I offer a "business in a box" solution to real estate professionals looking to strategically grow their businesses and build brand awareness. I offer a "business in a box" solution to real estate professionals looking to strategically grow their businesses and build brand awareness.
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Keller Williams
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Real Estate
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1 - 100 Employee
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REALTOR®
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May 2019 - Dec 2022
We are an Agent Collaborative. We are hyper-focused on bringing together the Industry's Finest Professionals to provide exceptional experiences for every client we are Privileged to Serve. We are an Agent Collaborative. We are hyper-focused on bringing together the Industry's Finest Professionals to provide exceptional experiences for every client we are Privileged to Serve.
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Keller Williams Reston/Herndon VA
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United States
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Real Estate
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1 - 100 Employee
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Team Leader
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Aug 2019 - Apr 2020
Led an office of 200+ of the region's most productive real estate agents and teams. Led an office of 200+ of the region's most productive real estate agents and teams.
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Coldwell Banker Residential Brokerage
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United States
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Real Estate
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1 - 100 Employee
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REALTOR®
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Jul 2018 - May 2019
I am committed to providing you with more than just a successful real estate transaction. I believe my clients are entitled to an experience that is convenient, stress-free (or as close to- as possible!) and remarkably satisfying. Here’s how I do it: Constant Communication: Communication is a key factor in every real estate transaction. I make a point to ensure that my clients are well-informed with the progress of their transaction from start to finish. Personal Attention to Every Detail: Real estate transactions are complex by nature. It’s imperative that your agent have the ability to multitask in an organized manner so that nothing slips through the cracks. Problem Solving Skills Backed by Experience: There are often bumps in the road to success. Knowing how to navigate through them is key. I pride myself on being an exceptional real estate professional. As an agent, my clients rely on my out-of-the-box thinking and tenacious drive to ensure a successful close of escrow.
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RE/MAX Gold
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United States
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Real Estate
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700 & Above Employee
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REALTOR®
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Jun 2017 - Jul 2018
Advocated for sellers and buyers while facilitating the successful transfer of real property. Advocated for sellers and buyers while facilitating the successful transfer of real property.
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Coldwell Banker Residential Brokerage, Northern California
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United States
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Real Estate
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100 - 200 Employee
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REALTOR®
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Apr 2016 - Jun 2017
Advocated for sellers and buyers while facilitating the successful transfer of real property.
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Regional Marketing Manager
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Jun 2014 - Mar 2016
Responsible for working with the Senior Vice President of Marketing and the LOC President in co-developing, implementing and delivering a regional marketing plan and leading a team of in-office Marketing Coordinators in executing said plan throughout the region. Also responsible for training and developing this team so they can effectively provide personalized training and marketing workshops to support our company’s affiliated Real Estate Professionals under my guidance. Regularly host large scale educational and motivational workshops for the region’s agent population. Additionally responsible for managing the company’s image in the region through public relations activities, events, social media strategy and other efforts.Accomplishments:Created a set protocol for the implementation of procedural standards for our in-office Marketing Coordinator Program to ensure consistently exceptional service throughout all of our offices.Created & implemented set standard of marketing procedures for onboarding newly affiliated agents to provide the greatest opportunity for success using our available tools and systems.Contributed content for “Prospecting” and “Sellers” section of our company intranet platform known as CB | ONE to provide agents with a step-by-step guide of necessary action items to become successful and grow their business.Successfully rolled out suite of new technology tools to agents in our region including three separate platforms: New CRM/Website/Marketing Tool [inTouch], New Presentation Building Tool [TouchCMA], New Intranet System [CB | ONE]. This was the largest scale technology release in our company’s history and involved several large-scale in-person training events for agents, several large-scale training events for support staff, both in-person and digital, detailed tracking of issues and resolutions and continued dedication to client support through adoption process.
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Marketing Coordinator
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Jul 2013 - May 2014
Responsible for providing exceptional service at the office-level to approximately 170 agents by marketing their listings using our company’s marketing platforms, marketing open houses, and providing strategic advice on how to best market themselves in the communities they served.Accomplishments:First Marketing Coordinator in my region to establish and maintain an automated listing marketing program in which all listings were processed within one business day of being turned into the office.
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Real Estate Agent
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Sep 2011 - Jul 2013
Advocated for sellers and buyers while facilitating the successful transfer of real property.Accomplishments:Established a dominant online presence via social media marketing; built a blog that addressed the intricacies of the short sale process with a following of 1,100+ local subscribers.Established a dominant community presence by hosting semi-annual community events in my geographic area that regularly attracted 500-700 attendees.
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Better Homes and Gardens Real Estate - Mason-McDuffie
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United States
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Real Estate
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1 - 100 Employee
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Real Estate Agent
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Sep 2010 - Sep 2011
Advocated for sellers and buyers while facilitating the successful transfer of real property. Advocated for sellers and buyers while facilitating the successful transfer of real property.
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Lyon Real Estate
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United States
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Real Estate
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700 & Above Employee
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Real Estate Agent
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Jan 2010 - Sep 2010
Advocated for sellers and buyers while facilitating the successful transfer of real property. Advocated for sellers and buyers while facilitating the successful transfer of real property.
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Community
