Tracey Palmer

Senior Communications Manager at Shell Energy Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane, Queensland, Australia, AU

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Experience

    • Australia
    • Utilities
    • 300 - 400 Employee
    • Senior Communications Manager
      • Feb 2021 - Present

      Shell Energy is Australia’s largest dedicated supplier of business electricity. We deliver business energy solutions and innovation across a portfolio of gas, electricity, environmental products and energy productivity for commercial and industrial customers. The second largest electricity provider to commercial and industrial businesses in Australia1, we offer integrated solutions and market-leading2 customer satisfaction, built on industry expertise and personalised relationships. We also operate 662 megawatts of gas-fired peaking power stations in Western Australia and Queensland, supporting the transition to renewables, and are currently developing the 120 megawatt Gangarri solar energy development in Queensland. Shell Energy Australia Pty Ltd and its subsidiaries trade as Shell Energy. 1 By load, based on Shell Energy analysis of publicly available data 2 Utility Market Intelligence (UMI) survey of large commercial and industrial electricity customers of major electricity retailers, including ERM Power (now known as Shell Energy) by independent research company NTF Group in 2011-2020.

    • Australia
    • Entertainment Providers
    • Director
      • Sep 2015 - Present

      Cloud BNE is an award-winning creative startup based in Brisbane making an impact on the global stage with Augmented Reality, AI, VR, film, mobile games and stock algorithms. In 2021 Cloud BNE launched the QLD XR Festival to celebrate those achieving in these creative industries. The inaugural awards attracted more than 100 entries, from start-ups to globally recognised brands. Cloud BNE is an award-winning creative startup based in Brisbane making an impact on the global stage with Augmented Reality, AI, VR, film, mobile games and stock algorithms. In 2021 Cloud BNE launched the QLD XR Festival to celebrate those achieving in these creative industries. The inaugural awards attracted more than 100 entries, from start-ups to globally recognised brands.

    • Australia
    • Utilities
    • 1 - 100 Employee
    • Communications Manager
      • Mar 2016 - Feb 2021

      Responsible for internal and external communications for ERM Power, an Australian energy company operating electricity sales, generation and energy solutions businesses. The Company has grown to become the second largest electricity provider to commercial businesses and industrials in Australia with operations in every state and the Australian Capital Territory. A growing range of energy solutions products and services are being delivered, including lighting and energy efficiency software and data analytics, to the Company’s existing and new customer base. ERM Power also sells electricity in several markets in the United States. The Company has equity interest in 497 megawatts of low emission, gas-fired peaking power stations in Western Australia and Queensland, both of which ERM Power operates.

    • New Zealand
    • Insurance
    • 700 & Above Employee
    • Head of Corporate Communications
      • Oct 2012 - Sep 2015

      Led the corporate and internal communications functions for TOWER, including strategic planning, external reputation management, issues/crisis management, media relations, public relations, investor relations, government relations, sponsorship and community engagement. All aspects of internal communications including ownership of the company intranet. Change management and day to day support for CEO and Executive Leadership team. Led the corporate and internal communications functions for TOWER, including strategic planning, external reputation management, issues/crisis management, media relations, public relations, investor relations, government relations, sponsorship and community engagement. All aspects of internal communications including ownership of the company intranet. Change management and day to day support for CEO and Executive Leadership team.

    • New Zealand
    • Airlines and Aviation
    • 700 & Above Employee
    • Corporate Communications Manager
      • Oct 2006 - Oct 2012

      My responsibilities included internal and external communication portfolios, media engagement including international travel programmes, online communications, regional communications, internal communication, marketing communications and sponsorship leverage, significant stakeholder engagement and specific project work. Communications lead on regulatory projects. Input into investor relations. My responsibilities included internal and external communication portfolios, media engagement including international travel programmes, online communications, regional communications, internal communication, marketing communications and sponsorship leverage, significant stakeholder engagement and specific project work. Communications lead on regulatory projects. Input into investor relations.

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • External Communications Manager
      • Sep 2004 - Oct 2006

      My responsibilities included media relations, issues management, investor relations, marketing communications, digital, CEO support and input into internal communications. Highlights included the roll out of Vodafone's 3G network. My responsibilities included media relations, issues management, investor relations, marketing communications, digital, CEO support and input into internal communications. Highlights included the roll out of Vodafone's 3G network.

    • New Zealand
    • International Trade and Development
    • 700 & Above Employee
    • Communications Manager
      • 2004 - 2006

      My responsibilities at NZTE incorporated all aspects of internal and external communications including government relations, media relations and programmes, issues/reputation management, management of online and publications, internal communication programmes, events and CEO support. Management of NZTE's visiting media programme. This role involved working closely with our offshore offices and senior trade commissioners and alongside other agencies such as the Ministry of Foreign Affairs and Trade.

    • New Zealand
    • Airlines and Aviation
    • 700 & Above Employee
    • Communications Manager
      • 1998 - Jan 2004

      Management of all internal and external communications programmes and initiatives providing support to both NZ and international markets. Management of design functions for Trade NZ and development of extensive range of collateral. Joint responsiblity for brand development with Marketing. I also worked closely with New Zealand Tourism on a number of initiatives including the Lord of the Rings leverage and hosting programme for 60 international media. Managing Trade NZ's visiting media programme. Jointly managed communications, internal and external, for the merger of Trade NZ and Industry New Zealand and then managed the combined team in the new organisation.

Education

  • Australasian Investor Relations Association
    Diploma of Investor Relations
    -
  • Aoraki Polytechnic
    Journalism, Journalism
    -

Community

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