Valerie T.

Finance Manager at Southaven RV and Marine
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Contact Information
us****@****om
(386) 825-5501
Location
Memphis Metropolitan Area

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5.0

/5.0
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Christopher Williams

Valerie is a great leader. She values the people that work with and/or report to her at a high level. Valerie believes that in order for her to succeed, her team must also exceed, and it’s evident with the way she leads her team to achieve (and crush) their goals. She makes smart decisions about business and she’s great with sharing her ideas in our district. I couldn’t ask for a better partner in the business and truly believe that she has helped me to become a better leader.

MICHELLE STEELE

Valerie is a mentor to those who need help. She is skilled in all aspects of Customer Service, Team leadership, and problem solving. Valerie leads with knowledge, experience, energy, enthusiasm, and a self driven force that is inspiring to those around her.

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Credentials

  • Diversity, Inclusion, and Belonging
    LinkedIn
    Mar, 2021
    - Nov, 2024
  • Delivering Employee Feedback (2014)
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Motivating and Engaging Employees
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Coaching for Results
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • Operations Management Foundations
    LinkedIn
    Feb, 2020
    - Nov, 2024
  • 5 Ways to Control Your Time
    LinkedIn
    May, 2019
    - Nov, 2024
  • Bringing Solutions not Problems
    LinkedIn
    May, 2019
    - Nov, 2024
  • Embracing Unexpected Change
    LinkedIn
    May, 2019
    - Nov, 2024
  • How to Get Great Customer Service
    LinkedIn
    May, 2019
    - Nov, 2024
  • Listening to Customers
    LinkedIn
    May, 2019
    - Nov, 2024
  • Strategic Thinking
    LinkedIn
    May, 2019
    - Nov, 2024

Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Finance Manager
      • Sep 2021 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Store Manager
      • Nov 2017 - Sep 2021

      6 1/2 prior years of experience with Hallmark. See below. 🌟Three consecutive years as SME and Captain for one of the most profitable product categories. 🌟 Omni-channel Expert. 25% of total store sales from SFS and BOPIS programs. Designated seasonal team to manage Q4 business. 🌟District Operations Expert. 🌟2019 Hallmark Gold Crown R. B. Hall Award Winner. Ranked #8 in the company. 🌟Three consecutive years with IAT growth >5%. 🌟Peer mentor and district leader in the DM or DTs absence. Show less

    • United States
    • Telecommunications
    • 700 & Above Employee
    • RSC
      • Jul 2014 - Nov 2017

      Level 3 store RSC. Samsung Eco-Advocate. Level 3 store RSC. Samsung Eco-Advocate.

    • Insurance
    • 700 & Above Employee
    • Insurance Agent/Office Manager/ Commercial Accounts & Sales Manager
      • Sep 2006 - Jul 2014

      Licensed Insurance Agent for TN, MS, and AR. Licensed in Property, Casualty, Life, Health, and Commercial. Building and Servicing Accounts. Increasing sales for insurance and financial products through multi-lining, cold calls, and outside opportunities. Developing and implementing new ideas for growing the business, performing office management functions, and supervising office staff. Provide office associate training for software programs and selling skills. Life University Award 2011 - Over 40 life policies paid and delivered during the 5.5 month qualifying period. Show less

    • United States
    • Retail
    • 300 - 400 Employee
    • Internal Investigator
      • Jan 2006 - Aug 2006

      Monitored cash register activity in 467 stores to find internal theft and operational compliance issues using LP software including: XBR and LPMS. Developed internal theft cases for interviews. Send LP reports to field management for associate accountability. Researched all reported suspicious activity and monitored activity of those employees and transactions. Monitored cash register activity in 467 stores to find internal theft and operational compliance issues using LP software including: XBR and LPMS. Developed internal theft cases for interviews. Send LP reports to field management for associate accountability. Researched all reported suspicious activity and monitored activity of those employees and transactions.

    • United States
    • Retail
    • 700 & Above Employee
    • District Manager
      • Sep 1998 - Feb 2005

      District Manager, Feb. 2004 – Feb. 2005 Area Manager, May 2002 – Feb. 2004 Store Manager / District Trainer, April 2000 – May 2002 Store Manager, April 1999 – April 2000 Assistant Manager, Sept. 1998 – April 1999 Customer Service: exemplified and coached selling standards to ensure total customer satisfaction. Profitability: lead managers within the district to achieve annual store sales plan, plan store and district budgets, plan payroll costs, achieve operating profit plan. Market Development Activities: site visits, store openings, store closings, remodels, relocations and acquisitions. People Development: recruited new talent, conducted store and area manager training, monitored and evaluated performance of managers, coached managers for improvement as required. Visual Execution: maintained overall look of stores, merchandising, and new product floor sets. Inventory Control: stock balancing between district stores, self-count total store inventories, loss prevention for internal and external theft. District Details: 14 stores within Tennessee, Mississippi and Louisiana. Show less

Education

  • Kaplan University
    Bachelor of Business Administration (B.B.A.), Business
    2006 - 2008

Community

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