Experience

Watchmaker Genomics

• United States
• Biotechnology Research
• 1 - 100 Employee

• Product Manager, Custom & Portfolio

  • Aug 2023 - Present

  - Management of custom solutions and products - Bridging Process Dev/Operations for optimized and efficient execution of custom projects



Paragon Genomics

• United States
• Biotechnology Research
• 1 - 100 Employee

• Director of Product and Support

  • Jun 2023 - Aug 2023

  Fremont, California, United States

• Senior Product Manager

  • Jan 2022 - Jun 2023

  Hayward, California, United States

• Product and Applications Manager

  • Aug 2020 - Jan 2022

  Hayward, California, United States - Role and title change includes additional focus on product development and management efforts - Increased involvement in marketing efforts - Build up and management of technical support and technical operation teams; customer success management - Lead new application development - Continued responsibilities in previous title/role

• Technical Application/Operations Manager

  • Jan 2020 - Aug 2020

  Hayward, CA - External-facing technical lead and subject matter expert for Paragon Genomics Products - Product management activities that include market analysis, customer needs/ requirements, and pricing. - Write product sheets, technical notes, user guides, and website pages. - Liaison for R&D and Business Development team in product marketing and development activities. - Built up and manage CAPA and nonconformity system, trending and reporting. - Head technical applications for… Show more - External-facing technical lead and subject matter expert for Paragon Genomics Products - Product management activities that include market analysis, customer needs/ requirements, and pricing. - Write product sheets, technical notes, user guides, and website pages. - Liaison for R&D and Business Development team in product marketing and development activities. - Built up and manage CAPA and nonconformity system, trending and reporting. - Head technical applications for feasibility and investigation into new markets and applications for current and in-development technologies. - Lead and perform technical support, pre sales, post sales support, and customer satisfaction management. - Represent the company at conferences and deliver webinars. - Manage partnerships, OEM agreements, and distributors as technical and operations point of contact. - Coordinate post sales and work with MFG team for custom panel deliverables. - Provide first experiment guidance, set up, and training to new customers. - In the process of building up an external facing technical team to support the company's growth and rapidly growing customer base. - Support other teams and lend a hand wherever needed!

• Field Application Scientist

  • Jul 2018 - Jan 2020

  Hayward, California - Head technical support globally - Customer onboarding and guidance through pilot projects - Training of collaborators' or partners' technical teams - Pre and post sales support - Customer engagement and feedback, survey management - Create quotes for orders - Technical sales activities - Automation, liquid handling optimization - Improvement of workflow and user guide updates - Create video content for workflow demo - Document writing, QMS implementation… Show more - Head technical support globally - Customer onboarding and guidance through pilot projects - Training of collaborators' or partners' technical teams - Pre and post sales support - Customer engagement and feedback, survey management - Create quotes for orders - Technical sales activities - Automation, liquid handling optimization - Improvement of workflow and user guide updates - Create video content for workflow demo - Document writing, QMS implementation, training - Participate in Business development activities and support marketing/product development, obtain VoC information - Represent the company at poster presentations, workshops, and conferences. - Supply chain and custom materials purchasing, procurement management - Manage CAPA & RCA & nonconformity reports, customer complaint management - Head custom panel optimization and verification projects - Project management, coordinating activities between sales, MFG and R&D - Staffing modeling, FTE calculations for growth planning, and hiring planning. - Hiring and training of junior staff

• Molecular Biology Scientist

  • Aug 2017 - Jul 2018

  Hayward, California - Research and development - Product development - Validations and verifications - Troubleshooting, assay optimization - Documentation/website - Purchasing - Customer interface - Tech support - Field applications support



Theranos

• United States
• Biotechnology Research
• 1 - 100 Employee

• Senior Research Associate

  • Jan 2016 - Aug 2017

  Palo Alto, California - Verification/Validation - Cross functional troubleshooting - Multifunctional interface, with MFG, QC, QA, engineering - Reagent optimization - Documentation implementation, documentation lead. - Training manufacturing and research associates - Reagent, assay integration onto automation

• Research Associate

  • May 2014 - Jan 2016

  Palo Alto, California • Reagent Development & Reformulation/ Method Comparison/ Precision Studies/ Linearity/Interference Studies for clinical chemistry assays • Planned and performed accelerated and real-time stability studies • Material compatibility studies • Assay integration onto automated platforms/ System integration • Document Control/ Agile /Assign production lot numbers/ Create document and part numbers/ • Scale up/ Pilot lots/ R&D to manufacturing technology transfer/ Work… Show more • Reagent Development & Reformulation/ Method Comparison/ Precision Studies/ Linearity/Interference Studies for clinical chemistry assays • Planned and performed accelerated and real-time stability studies • Material compatibility studies • Assay integration onto automated platforms/ System integration • Document Control/ Agile /Assign production lot numbers/ Create document and part numbers/ • Scale up/ Pilot lots/ R&D to manufacturing technology transfer/ Work flow • Quality Control process development and transfer. • Device/ Assay Validation/ system integration for 510(k) • Design, plan and execute experiments • Analyze and interpret data/evaluate results/form conclusions/write reports



Diagnostics for the Real World (DRW)

• United Kingdom
• Medical Device
• 1 - 100 Employee

• Associate Scientist- Reagent Development

  • Mar 2014 - May 2014

  Sunnyvale, California • Performed reagent instability investigation and reformulation. • Revised manufacturing process for enhanced stability and production consistency. • Tested product reactivity/storage stability under accelerated stability. • Involvement in hybridoma production for FLU monoclonal antibodies for new FLU diagnostic test. • Consistent involvement in next generation product development and design. • Hiring and training new Manufacturing Associates. • Integral member of decision… Show more • Performed reagent instability investigation and reformulation. • Revised manufacturing process for enhanced stability and production consistency. • Tested product reactivity/storage stability under accelerated stability. • Involvement in hybridoma production for FLU monoclonal antibodies for new FLU diagnostic test. • Consistent involvement in next generation product development and design. • Hiring and training new Manufacturing Associates. • Integral member of decision making. • company appointment "Chief Officer of Fun" for a happier and more enjoyable work environment.

• QC/Manufacturing Associate

  • Nov 2012 - Mar 2014

  Sunnyvale, California SAMBA HIV • Worked closely with University of Cambridge in technology transfer of new HIV diagnostic medical device project (SAMBA) for use in resource-limited areas. • Involved in reagent troubleshooting, R&D, and scale up. • Responsible for production planning and manufacturing of sterile and non-sterile chemical components of the SAMBA HIV diagnostic device. • Adhered to cGMP and ISO13485 regulations. • Managed rare reagent and other chemical inventory; material purchasing and… Show more SAMBA HIV • Worked closely with University of Cambridge in technology transfer of new HIV diagnostic medical device project (SAMBA) for use in resource-limited areas. • Involved in reagent troubleshooting, R&D, and scale up. • Responsible for production planning and manufacturing of sterile and non-sterile chemical components of the SAMBA HIV diagnostic device. • Adhered to cGMP and ISO13485 regulations. • Managed rare reagent and other chemical inventory; material purchasing and ordering. • Co-developed, organized, and oversaw manufacturing and assembly process of the HIV diagnostic devices and in-process Quality Assurance. • Trained and supervised assembly technicians for work in clean and low-humidity environment. • Scheduled production timelines to meet masterlot release deadlines. • Authored and edited documents such as MF's, SCP's, SOP's, IQ/OQ and validations of equipments. • Conducted NCR’s, new vendor validations, and expiration dating extensions. • Performed equipment validation, preventative maintenance, and troubleshooting. • Performed Quality Control testing of raw, in-process, and finished reagents. Chlamydia / HBV Rapid Test • Assisted reagent manufacturing and kit assembly/packing. • Performed incoming and in-process QC of reagents.



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Lab Assistant Instructor

  • Aug 2010 - Dec 2010

  Berkeley, CA - Assisted Graduate Student Instructors in the instruction and guidance of sophomore Organic Chemistry Laboratory. - Wrote weekly laboratory guides which included day specific safety precautions, important concepts, study questions, and related sample test questions. - Organized review and study sessions outside of class according to personal needs of students.