IT Specialist

• May 2019 - Present

Technical Support Representative

• Jul 2016 - May 2019

Technical Support Representative

• Mar 2016 - Jul 2016

General Manager

• Jul 2014 - Mar 2016

Conducting and in charge of day-to-day operations of a Jimmy John's including vegetable preparation, baking perfect quality bread, slicing meats and cheese to specifications, immaculate customer service, using a point of sales system, assembling sandwiches, and keeping the restaurant spotless.Preparing daily, weekly and monthly paperwork including closing out point of sales system, preparing the end of day deposit, as well as auditing previous days deposits, creating a weekly schedule to maintain adequate staffing levels, completing inventory, new hire paper work, employee write ups, terminations, inputting sales data, and working with P&L statements.Resolving customer issues quickly and efficiently.Maintaining cost of goods and labor percentages below goals.Ordering product to maintain stock levels without causing product to expire.

Assistant Manager

• Oct 2011 - Jul 2014

General Manager

• Dec 2010 - Oct 2011