Jonas Spiess

Tech Lead at CooperX Brasil - 7 Anos!
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Contact Information
us****@****om
(386) 825-5501
Location
São Paulo, São Paulo, Brazil, BR
Languages
  • English Full professional proficiency
  • Spanish Limited working proficiency
  • German Elementary proficiency
  • Português Native or bilingual proficiency
  • Espanhol Limited working proficiency
  • Português Native or bilingual proficiency
Skills

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Michel Alex Santiago

Jonas é um profissional comprometido e curioso. Disposto a aprender e compartilhar conhecimentos, ele é ágil, organizado e flexível. Compreende os desafios das equipes junto aos clientes e trabalha junto para encontrar a melhor solução para todos. Tenho certeza que Jonas agrega positivamente em qualquer equipe e organização em que atua!

Filipe Bento ⚡

Jonas é um excelente profissional. Focado em resultados, sempre traz muitas ideias e procura entregar sempre mais que o esperado. É muito pró-ativo e provoca seus pares, líderes e clientes a pensarem sobre novas formas de fazer o que precisa ser feito. Foi um prazer imenso trabalhar com ele!

Vitor Groba

We’ve joined our hands on several projects, and Jonas is one of the best people I had as a partner. I highly recommend his expertise, always looking ahead of the go. Leading the clients, suggesting controls and intelligence for the process. Jonas would become an appreciated member of any team. It was a pleasure working with you.

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Credentials

  • Curso de Marketing Digital RD UniversitY
    RD University
    Jul, 2023
    - Oct, 2024
  • Imersão em Planejamento para Lideranças de Marketing e Vendas
    RD University
    Jul, 2023
    - Oct, 2024
  • Projetos ágeis com SCRUM
    DIO
    Apr, 2023
    - Oct, 2024
  • Curso de HubSpot CRM
    Udemy
    Mar, 2023
    - Oct, 2024
  • Jornada da Inteligência Profissional
    Pontifícia Universidade Católica do Rio Grande do Sul
    Mar, 2023
    - Oct, 2024
  • Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Agile Project Management with Jira Cloud: 3 Advanced Topics
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Agile Project Management with Jira Cloud: 2 Lean and Agile Processes
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Azure: Understanding the Big Picture
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Fundamentos do Scrum
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Gestão de Equipes Virtuais
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Introdução à Amazon Web Services: Computação em Nuvem
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • SAP ERP Essential Training
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • SAP MM - Visão Geral
    Udemy
    Jan, 2023
    - Oct, 2024
  • Salesforce Essential Training
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Salesforce: Sales Automation for Salespeople
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile
    Jan, 2023
    - Oct, 2024
  • Técnicas Avançadas de Scrum
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • What Is a PMO?
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • VTP - Programa de Treinamento para Voluntários
    Arte de Viver Brasil
    Nov, 2022
    - Oct, 2024
  • Como Melhorar suas Competências de Escuta
    LinkedIn
    Dec, 2021
    - Oct, 2024
  • Especialista em Outbound Marketing & Sales
    Universidade Rock Content
    Sep, 2019
    - Oct, 2024
  • Gerenciamento de Projetos com Foco em Tecnologia da Informação
    IETEC - INSTITUTO DE EDUCAÇÃO TECNOLÓGICA
    Feb, 2017
    - Oct, 2024
  • Scrum 100 Lero Lero
    Udemy
    May, 2016
    - Oct, 2024
  • SEO II
    HubSpot Academy
    Jul, 2023
    - Oct, 2024
  • Inbound Marketing
    HubSpot Academy
    Jan, 2023
    - Oct, 2024
  • HubSpot Marketing Software
    HubSpot Academy
    Mar, 2023
    - Oct, 2024
  • HubSpot Marketing Software
    HubSpot Academy
    Mar, 2023
    - Oct, 2024
  • Frictionless Sales
    HubSpot Academy
    Feb, 2023
    - Oct, 2024
  • Software HubSpot Sales
    HubSpot Academy
    Feb, 2023
    - Oct, 2024
  • Curso SAP para usuáros
    Udemy
  • Mapeamento do Fluxo de Valor
    Sebrae
  • Planejamento Estratégico para Empreendedores
    Sebrae

Experience

  • CooperX Brasil - 8 Anos!
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tech Lead
      • Mar 2023 - Present

      Responsible for addressing the technical solutions to carry out the services of the Sales teams through CRM Hubspot Coordinate the tasks and activities of the development teams, within the Scrum methodology using Jira Software. Develop the information sharing architecture and integrations through Webservices, Rest API or use of Chatbots through Whatsapp to automate data collection. Responsible for addressing the technical solutions to carry out the services of the Sales teams through CRM Hubspot Coordinate the tasks and activities of the development teams, within the Scrum methodology using Jira Software. Develop the information sharing architecture and integrations through Webservices, Rest API or use of Chatbots through Whatsapp to automate data collection.

  • Sapiens Consultoria e Negócios
    • Brazil
    • IT Services and IT Consulting
    • Project and Systems Consultant
      • Mar 2008 - Present

      In the last 5 years, we have carried out more than 500 projects to implement systems and tools in the areas of Marketing, Pre-Sales, Sales, Post-Sales, Contract, and Project Management using Microsoft Project, Office Tools, CRMs, Bitrix24, ExactSales, Movidesk, ServiceNow among others. Business Process Consulting, BPM, Survey, and mapping of business processes, to increase the operational efficiency of operations and improve business management. Consulting for the implementation of integrated management systems, CRM, CS, CX, HelpDesk, ITSM, and ERP, among others. The architecture of Solutions for Integration and Automation of Processes and Systems, Development of technical solutions for the demands of automated routines through management systems. Management and technical coordination of projects with Agile / Scrum methodologies, Guidance and monitoring of the development of routine automation solutions in integrated systems. Show less

  • HubSpot
    • United States
    • Software Development
    • 700 & Above Employee
    • Implementation Consultant
      • Apr 2019 - Apr 2023

      Execute Hubspot software implementation projects in companies throughout Brazil. Conduct video conference meetings with clients Develop people, propose solutions and train those involved Analyze the performance results of the automation of the integrated sales process. Execute Hubspot software implementation projects in companies throughout Brazil. Conduct video conference meetings with clients Develop people, propose solutions and train those involved Analyze the performance results of the automation of the integrated sales process.

  • Mycon
    • Brazil
    • Financial Services
    • 1 - 100 Employee
    • Marketing tools and systems management
      • Jul 2022 - Jan 2023

      Management of Marketing tools and systems, ActiveCampaign, Deepads, Mtrends, Whatsapp, Landbot.io, Million Verifier, PowerBI, CDP-Infobip and CRM-Bitrix24.These tools are used to manage communication with 100,000 leads captured through ads in digital media, OOH and social networks such as Facebook, Instagram and which, integrated with CRM-Bitrix24 and CDP-Infobip, automatically send Whatsapp, SMS and E-mails -mail, available on a segmented basis in launches, actions and sales campaigns.Leadership and development of a team of 5 people responsible for maintaining the tools and implementing automations and message cadences. Show less

    • BackOffice Systems Management
      • Aug 2021 - Jan 2023

      Implementation and Management of BackOffice systems, including CRM, Bitrix24, VOIP Telephony, Whatsapp, Integrations via API Rest, NewCon, among others, with greater focus on improving and automating processes, with the objective of increasing the operational efficiency of 110 users of the pre-sales, sales and post-sales areas, which use these systems on a daily basis.Team leadership and development 4 people responsible for customer service and systems maintenance.

  • Br24
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tech Leader
      • Nov 2019 - Jul 2021

      Responsibilities:● Elaboration and Monitoring of the Individual Development Plan of 4 implementers● Development and implementation of the Technical Skills assessment of implementers● Implementation of the Bitrix24 system, providing for 34 types of After-Sales service requests for 500 customers of Construtora Emplavi.● Migration of the SalesForce CRM system to Bitrix24, giving continuity to the management of opportunities, contracts and sales teams of 4 Business Units of Grupo QualityMain results obtained:● Raising the proficiency level of the 4 implementers in 3 months.● Systematization of the evaluation of the implementers' technical competences, using forms and spreadsheets.● Automation of 100% of communications and distribution of requests to back office and field teams responsible for 1st and 2nd level services for the construction company.● Availability of real-time monitoring of opportunities and team performance through 20 Dashboards developed in PowerBI and integrated with Bitrix24 CRM in Grupo Quality Show less

    • Senior Implementation Consultant
      • Sep 2019 - Nov 2020

      Specialist consultant in the Bitrix24 CRM platform, responsible for mapping the client's needs and risks, as well as presenting the development and implementation scenarios of the solution;Responsible for implementing and training those involved in the different business areas, developing documentation and support materials for more than 200 customers;Modeling, development and creation of workflows for medium and large clients;Business specialist for several segments, acting as a technical and structural analyst of processes, suggesting and applying good practices in the implementation of proposed solutions. Show less

  • Exact Sales
    • Brazil
    • Software Development
    • 200 - 300 Employee
    • Business Process Consultant
      • Jan 2019 - Jan 2020

      Exact Sales combines its own methodology with innovative software to accelerate sales, improving value delivery and increasing revenue. Responsibilities: ● Execute software implementation projects and sales acceleration methodology from Exact Sales. ● Conduct videoconference meetings with clients to train people, develop the use of the tool and propose adjustments and improvements in sales processes. ● Analyze sales performance and indicators/KPIs to encourage the use of techniques and sales approach with SPIN Selling, GPCT, Inbound, Outbound Marketing. Main results obtained: ● Implementation of software and methodology to accelerate sales in more than 100 clients. Show less

  • Clincard Fidelizacao
    • Palhoça e Região, Brasil
    • Project Management Coordinator - PMO
      • Feb 2018 - Dec 2018

      • Responsible for managing the company's portfolio of 50 strategic and transformational projects; • Creation and coordination of the collaborative weekly report (Agile) of the projects for monitoring of all managers and direction; • Mentoring of project leaders in methodology and tools (systems and templates); • Use of Design Thinking techniques such as PMCANVAS to prepare proposals, design solutions and project scope; • Elaboration of business plans (BP) for economic viability (ROI) and budget of projects; • Analysis and structuring of customer service solutions (SAC+ CRM+ Active+ Receptive+ Multi Channel Service); • Coordination of the service network expansion project for Rio Verde/GO • Coordination of the development of the company's Strategic Planning. • Coordination of weekly sprint meetings and backlog monitoring. Show less

  • CALCARD ADMINISTRADORA DE CARTÕES LTDA.
    • Brazil
    • Financial Services
    • 100 - 200 Employee
    • Project Management Coordinator - PMO
      • Mar 2017 - Jan 2018

      Responsibilities: ● Responsible for mapping the company's project portfolio, prioritizing strategic and transformational projects; ● Creation of a centralized project report for senior management (directors and president); ● Structuring of the project governance system (approvals, reports and guidelines); ● Methodology development (standardized flow) for projects of greater complexity (PMBOK), lesser complexity (Agile) and development with Scrum; ● Training of project leaders in methodology and tools (systems and templates); Main results obtained: ● Implementation of the integrated project management system (Project + Sharepoint + PowerBI); ● Development of KPIs/Indicators for project monitoring and control; ● Use of Design Thinking techniques such as PMCANVAS for preparing and conducting proposals and designing solutions and project scope in direct contact with the client; Show less

  • HealthChess Tecnologia
    • Brazil
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Support and Deployment Management
      • May 2016 - Dec 2016

      Company specialized in Information Systems and Medical Management for Management of Clinics, Offices, Medical Groups and Anesthesiology Cooperatives. • Structuring, implementation and management of the technical support area, customer service, development, implementation and acting as Product Owner to define the evolution of software in the healthcare area. Company specialized in Information Systems and Medical Management for Management of Clinics, Offices, Medical Groups and Anesthesiology Cooperatives. • Structuring, implementation and management of the technical support area, customer service, development, implementation and acting as Product Owner to define the evolution of software in the healthcare area.

  • Senior Sistemas
    • Brazil
    • Software Development
    • 700 & Above Employee
    • Gestor Pré-Venda Senior
      • Oct 1997 - Jan 2016

      Senior is a Brazilian reference in the software market, offering flexible, complete and reliable solutions that serve the most varied market segments, from agribusiness to retail, from manufacturing to logistics. Accredited Outsourced Consultant - 2008-2016 Collaborator - 1997 - 2008 Positions: Pre-Sales Manager of Human Resources and Business Intelligence systems / Project Coordinator / Service, implementation and product development consultant. • Responsible for coordinating projects to implement payroll operational routines for companies such as: Disport/Paquetá/RS (14,000 employees), Seara Alimentos/SC (12,000 employees), Unimed/BH (4,500 employees); • Coordination of the implementation team of the access control and environment monitoring system in the 234 radio stations of the telephony operator GVT. • Participated in the implementation of the computerized management system for Occupational Safety and Occupational Medicine: Metisa, Macedo Alimentos, Itaipu/PR, FIAT/MG, Eletro Aço Altona/SC; • Analysis of system adherence and assessment of customization needs in the implementation of human resources management software for companies: Aurora Alimentos, Hering, Angeloni, Amanco, Christian Association Santa Catarina, Rodobens, Moinho Dias Branco, Atacadão, Randon, PUC /PR, Salfer, Schering Plow, Ulbra, Visanet, Vivax, among others; • Development of new businesses in the pre-sales area, technical presentation of the product, survey of customer needs and closing contracts; • Analysis and presentation of solutions for all areas of HR for companies such as: Baldan, Cargill, Intelbras, Malwe, Furb, among others. Show less

Education

  • UNISOCIESC - Universidade Sociedade Educacional de Santa Catarina
    T.I. com ênfase em Gerenciamento de Projetos, Gerenciamento de Projetos
    2006 - 2009
  • Fast MBA
    Formação EAD, Empreendedorismo, Negócios e Startups
    2020 - 2020
  • Anhanguera Educacional
    MBA EM GESTÃO ESTRATÉGICA DE NEGÓCIOS, Administração e Negócios
    2018 - 2019
  • Universidade do Estado de Santa Catarina
    Graduation, Internet
    2000 - 2002

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