Experience

Plummer Associates, Inc

• United States
• Civil Engineering
• 100 - 200 Employee

• CAD Design Technician III

  • Sep 2022 - Present



Dewberry

• United States
• Engineering Services
• 700 & Above Employee

• CAD Technician

  • Aug 2017 - Jun 2022



Arnt Consulting

• Account Manager

  • Jun 2009 - Nov 2016

  Surpassed sales goals by 18% in 2012 by:-Opening untapped territory and increasing region’s Hardware sales by 27%-Outstanding success in building relationships and establishing alliances.-Strategic business planning and consultation with enterprise level IT solutions. Surpassed sales goals by 18% in 2012 by:-Opening untapped territory and increasing region’s Hardware sales by 27%-Outstanding success in building relationships and establishing alliances.-Strategic business planning and consultation with enterprise level IT solutions.



Avnet

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager

  • Oct 2005 - May 2009

  Consultative inside IT sales, North East territory. Maintained and grew existing territory by: Supporting 30% growth in Q4 2005.Consistently exceeded team based quarterly quotas of 60 million.Routinely support deals in excess of 2.5 millionCompleted GE corporate training on sales integrity, document creation, Sarbanes-Oxley compliance, data security and other corporate best practices. Promoted to team Symantec Champion. Consultative inside IT sales, North East territory. Maintained and grew existing territory by: Supporting 30% growth in Q4 2005.Consistently exceeded team based quarterly quotas of 60 million.Routinely support deals in excess of 2.5 millionCompleted GE corporate training on sales integrity, document creation, Sarbanes-Oxley compliance, data security and other corporate best practices. Promoted to team Symantec Champion.



Finali Corporation

• Outsourcing and Offshoring Consulting

• Customer retention and analytics

  • Aug 2003 - Jan 2005

  Analyze and resolve wide range of customer issues for end-users of e-commerce sites. Served as a customer retention agent for Cheaptickets.com, and Westernunion.com. Played key role on team of 20 who launched and solidified one of the largest accounts in Finali’s history: Cendant. Assembled data for performance analysts to track and identify trends across multiple channels. Effectively resolved customer complications through the use of email, phone and chat. Received several company incentives for top performer on a team of 30.



Horizon Casino Resort

• Casino Host

  • Feb 1999 - Oct 2001

  Used casino-marketing strategies to compile prospect lists to promote blackjack, craps, slot, and golf tournaments. Managed some of the resort’s largest and most successful Blackjack, Craps, slot, and Golf tournaments consisting of 70-100 top players vying for prize pools of $25,000 to $100,000. Each 3-day tournament generated between $750,000 and $2 million in revenue. Developed new player-assessment techniques that focused simultaneously on increasing revenue and improving service.