Mark Peterson
Director, IT Infrastructure and Security at Nazareth College- Claim this Profile
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Bio
Bill Cherrington
In Short there is nothing that Mark cannot handle. Mark is a quick study and works well under pressure. Throughout the two years Mark worked for me I handed him many projects that needed to get done, he has the character to see any project through to completion and was able to train others on what he learned and write up the documentation on how he accomplished it. One example was asking Mark to setup the Multi-media Graphical Arts lab with not only new Macintosh workstations but a Mac Server as well, he was successful in integrating Open and Active directories and in time for the next semester six months earlier then what he was asked to do, all awhile working as a desktop technician a pay grade far less then a systems administrator. There are many more positive things I can say about Mark but you have a good understanding of what he is and what he can do, but if you wish to discuss this further please give me a call at 303-914-6467 Best Regards Bill Cherrington Assistant Director of Computer Services Red Rocks Community College
Bill Cherrington
In Short there is nothing that Mark cannot handle. Mark is a quick study and works well under pressure. Throughout the two years Mark worked for me I handed him many projects that needed to get done, he has the character to see any project through to completion and was able to train others on what he learned and write up the documentation on how he accomplished it. One example was asking Mark to setup the Multi-media Graphical Arts lab with not only new Macintosh workstations but a Mac Server as well, he was successful in integrating Open and Active directories and in time for the next semester six months earlier then what he was asked to do, all awhile working as a desktop technician a pay grade far less then a systems administrator. There are many more positive things I can say about Mark but you have a good understanding of what he is and what he can do, but if you wish to discuss this further please give me a call at 303-914-6467 Best Regards Bill Cherrington Assistant Director of Computer Services Red Rocks Community College
Bill Cherrington
In Short there is nothing that Mark cannot handle. Mark is a quick study and works well under pressure. Throughout the two years Mark worked for me I handed him many projects that needed to get done, he has the character to see any project through to completion and was able to train others on what he learned and write up the documentation on how he accomplished it. One example was asking Mark to setup the Multi-media Graphical Arts lab with not only new Macintosh workstations but a Mac Server as well, he was successful in integrating Open and Active directories and in time for the next semester six months earlier then what he was asked to do, all awhile working as a desktop technician a pay grade far less then a systems administrator. There are many more positive things I can say about Mark but you have a good understanding of what he is and what he can do, but if you wish to discuss this further please give me a call at 303-914-6467 Best Regards Bill Cherrington Assistant Director of Computer Services Red Rocks Community College
Bill Cherrington
In Short there is nothing that Mark cannot handle. Mark is a quick study and works well under pressure. Throughout the two years Mark worked for me I handed him many projects that needed to get done, he has the character to see any project through to completion and was able to train others on what he learned and write up the documentation on how he accomplished it. One example was asking Mark to setup the Multi-media Graphical Arts lab with not only new Macintosh workstations but a Mac Server as well, he was successful in integrating Open and Active directories and in time for the next semester six months earlier then what he was asked to do, all awhile working as a desktop technician a pay grade far less then a systems administrator. There are many more positive things I can say about Mark but you have a good understanding of what he is and what he can do, but if you wish to discuss this further please give me a call at 303-914-6467 Best Regards Bill Cherrington Assistant Director of Computer Services Red Rocks Community College
Experience
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Nazareth College
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United States
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Higher Education
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300 - 400 Employee
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Director, IT Infrastructure and Security
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Jun 2022 - Present
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University of Rochester Medical Center
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United States
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Hospitals and Health Care
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700 & Above Employee
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Manager of Network Security
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Mar 2013 - Jun 2022
In my current role, I am the principal strategist in Network Security with oversight of cornerstone security strategies, projects, and implementations; I am in charge of auditing and implementing firewalls, developing reporting processes, and management of vulnerability program. Moreover, I oversee network segmentation, update patching, Amazon Web Services infrastructure and security policies, OS X management, mobile device management, media encryption and IT group integration. I train staff regarding HIPAA security, respond to server requests, oversee vendor relations, and development of camera process and documentation. Here, I have delivered 1000-unit deployment across generic devices and served as an integral leader in solution of university security threat monitoring with analysis of over 80k flows per second.
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Manager Academic IT Support
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May 2010 - Mar 2013
I effectively led Desktop Support Technicians HelpDesk ticket pool SLA conformance, and staff as a key leader of Academic IT Technical Support. I managed technology strategies, including configurations and security, critical issue response and resolution, storage systems, enterprise technologies, documentation, and development of standard operating procedures. I oversaw the Casper Suite Application Deployment across over 1500 Mac devices on an enterprise-wide basis. Moreover, I successfully configured SONAS Storage Solution Configuration in the provision for over 600 TB of storage for researchers.
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Cornell University
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United States
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Higher Education
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700 & Above Employee
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IT Support Manager
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Nov 2006 - Jun 2010
Here, I oversaw all aspects of IT Support, including Active Directory maintenance, computer inventory management, network and desktop support across academic departments, budgets, documentation, and project leadership. Created and implemented security policies and administered Open Directory. I was in charge of migrations, resource allocation for hardware and software, and staff training. Here, I administered and oversaw directories for over 500 users and 2500 devices. I also successfully reduced imaging time for CCMR machines by 60%.
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Front Range Community College
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United States
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Higher Education
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700 & Above Employee
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IT Support Technician II
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May 2005 - Nov 2006
Created and maintained the Front Range Community College Apple Open Directory. Maintained images deployed to the PCs and Macs. Managed hourly and work-study employees and delegated tasks accordingly. Boulder County Campus Apple Open Directory project head. Created hardware specifications for Apple Computer purchases. Worked with Multimedia and Graphics Design department to design and implement a new multimedia classroom. Assisted in creating Front Range computer refresh plan. Lead for Boulder Campus Inventory Project.
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Sports Authority
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United States
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Retail
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700 & Above Employee
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Customer Support Specialist
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Dec 2004 - May 2005
Level one and two support for corporate and Store employees. Managed User accounts in Active Directory. Investigated store network connectivity issues to corporate office. Placed service calls with contracted vendors. Trained new Support Services Technicians. Level one and two support for corporate and Store employees. Managed User accounts in Active Directory. Investigated store network connectivity issues to corporate office. Placed service calls with contracted vendors. Trained new Support Services Technicians.
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Engineering Aide II
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Jun 2004 - Dec 2004
Installed and provided support for desktops and laptops. Assisted in trouble-shooting network, server and user problems. Trained incoming Co-Op Students. Installed and supported various Windows Software applications. Migrated users from Windows NT 4.0 and Windows 2000 to Windows XP Professional. Installed and provided support for desktops and laptops. Assisted in trouble-shooting network, server and user problems. Trained incoming Co-Op Students. Installed and supported various Windows Software applications. Migrated users from Windows NT 4.0 and Windows 2000 to Windows XP Professional.
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Rochester Institute of Technology
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United States
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Higher Education
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700 & Above Employee
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Network Support Specialist
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Mar 2003 - Aug 2003
Worked on day-to-day activities involved in maintaining the RIT campus network, including Cisco 3500 series switches and 6509 routers Responsible for making sure that the trouble pool and the student employee individual trouble pools were kept up to date. Managed student employees. Worked on day-to-day activities involved in maintaining the RIT campus network, including Cisco 3500 series switches and 6509 routers Responsible for making sure that the trouble pool and the student employee individual trouble pools were kept up to date. Managed student employees.
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Phillips 66
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Oil and Gas
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1 - 100 Employee
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Network Wiring Expert
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2002 - 2002
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Education
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2015 - 2017
Norwich University
Master of Science (M.S.), Computer and Information Systems Security/Information Assurance -
2000 - 2004
RIT
Bachelor of Science, Applied Networking and System Administration
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