Experience

VeriPark

• United Kingdom
• Software Development
• 700 & Above Employee

• • Jan 2018 - Present

  Projects:Implemented MS Dynamic CRM 2011, 2013, 2015, 2016, Dynamic 365 Classic, UCI 9.1 for different well known Banks. Major CRM Modules covered for Retail & Corporate banking 1. Retail Single Customer View 3602. Corporate Single Customer View 3603. Sales/ Prospect Management4. Complaint/ Service Request Management5. Retention Management6. Call Center Module 7. Marketing Management8. Digital Marketing9. CRM Mobile Application10. CRM Integration with Email Outlook11. CRM Security Module12. Retail & Corporate Master Data Management (Enrollment & Account Opening)13. Call Reports14. Goals Management 15. Private Banking ModuleOther Systems Covered 17. Retail Internet banking18. Corporate Internet bankingBank Clients:Dynamic CRM projects successfully launched with following Major Banks & visited on site.1. Bangkok Bank, Thailand2. First Abu Dhabi Bank – FAB, Abu Dhabi UAE3. National Bank Of Kuwait, Kuwait4. Mauritius Commercial Bank, Mauritius5. Ghana Commercial Bank, Ghana6. Bahrain Islamic Bank, Bahrain7. National Investment Bank, Ghana8. National Bank of Abu Dhabi, Abu Dhabi UAE9. Kuwait Financial House, Kuwait10. Zenith bank, NigeriaMajor Responsibility (Summary)• Critically analyze the business domain before going to implementation.• Give detail attention to QA plan including allocation of least resources.• Utilize the effective QA tools & techniques to show coverage of 100% business requirements & traceability matrix.• Applied & improve processes of product & process QA to make sure minimum QA resources with exceptional quality results.• Empower team through provide trainings in business domains & QA processes.• Strong Synchronization with client to make sure user acceptance testing is successful & provide extensive trainings/ support before/during UAT phase.• Review Test Scenarios/ Test Data/Traceability Matrix prepared by QA team & further guide them how to write effective Test Cases by using Azure Devops. Show less

• • Dec 2015 - Dec 2017

  Projects:Implemented Microsoft Dynamic CRM 2011, 2013, 2015, 2016 for different well known banks & financial industry to meet their financial requirements.Major CRM Modules covered for Retail & Corporate banking 1. Retail Single Customer View 3602. Corporate Single Customer View 3603. Sales/ Prospect Management4. Complaint/ Service Request Management5. Retention Management6. Call Center Module 7. Marketing Management8. CRM Mobile Application9. CRM Integration with Email Outlook10. CRM Security ModuleMajor Responsibility:1. Analysis of core business requirements, Detail review/inspection of Functional/ non-functional requirements before going to implementation process and submit the requirement review results2. Travel to different client countries & performed extensive level of testing at bank testing environment including Functional, Usability, Security, System integration testing, performance, browser compatibility, UI testing. Represent detail test results to the client.3. Travel to different client countries & provide training regarding customized CRM product modules before UAT to start also provide support to client during SIT/ UAT. (System Integration Testing/ User Acceptance Testing).4. Establish and maintain traceability matrix among functional requirements and test cases through Azure Devops and represent 100% requirement coverage report to all the stakeholders.5. Represent detail test cases suites to all the stakeholders in the Azure Devops before test execution process. 6. Review UAT test scripts given by Client & compare with functional /integration test scripts to make sure we cover all the business scenarios during functional/integration testing & before UAT to start.7. Prepare software training guide, installation guide and release notes document.8. Help to technical team to find the root causes of the issues/ defects.9. Design the test plan including test preparation & execution timelines. Show less



Assurety Consulting & Solutions Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior SQA Engineer

  • Nov 2009 - Nov 2011

  > Analysis of core business requirements, performance related business scenarios and service level agreements also to make sure that the business and functional requirements are complete before going to implementation process. > Review web prototypes, Data Flow Diagrams, website Map and give recommendations on software design issues > Develop test schedule for the whole testing process through MS project 2010 and achieve the project milestones successfully. > Review executed functional test cases and test result reports submitted by the other team members and guide them about the agile development of test cases and agile test execution process. > Detail analysis of performance test requirements. Develop and execute detail performance test plan also to help development team to optimize the performance of the system. > Define and implemented SQA process, Issues / change management system processes. > Worked as a Scrum Master in Agile scrum methodology. > Maintain traceability matrix among software requirements and test cases through HP Quality Center also represented the coverage analysis of the business requirements to the stake holders. > Effective Configuration management of software work products and processes / standards through Microsoft SharePoint server 2007. > Documentation of software user guide, installation guide and release notes. > Completely involved in product development life cycle process - from requirement through post-release and engage effectively with software developers to understand technical concept. > Hands-on Experience in Quick Test Professional test automation tool. > Assign tasks to all the SQA team members based on their expertise and skills also trained junior staff for tracking and managing all the testing documents with the help of HP Quality Center. Show less



Nortec Pvt Ltd

• Senior SQA Engineer

  • Mar 2009 - Oct 2009

  > Detail review/inspection of software requirement specification before going to implementation process. > Review web prototypes, Data Flow Diagrams, website Map and give recommendations on software design issues.  Develop and implement test plan. > Establish and maintain traceability matrix among software requirements and test cases through Test Director 8.0. > Perform different testing techniques Like Functional testing, integration testing, GUI testing, stress & performance testing, compatibility testing, security testing, installation testing etc. > Define and implemented SQA process, Issues / change management system processes. > Document and monitor all the processes and procedures of the QA activities. > Completely involved in product development life cycle process - from requirement through post-release and engage effectively with software developers to understand technical concept. > Identify and communicate risks if occurred during product development life cycle process.  Communicate test progress, test results, and other relevant information to project stakeholders and management. Show less



Progressive Systems (Pvt.) Ltd

• SQA Engineer / Business Analyst

  • Jun 2007 - Feb 2009

  > Review business and functional requirements documents to make sure it is enough compliant with the customer expectations. > Technically review database structure ERD and resolve issues. > Review web prototypes, Data Flow Diagrams, website Map and give recommendations on software design issues.  > Develop, implement the test plan and successfully achieve the project milestone.  > Establish and maintain traceability matrix among software requirements and test cases through Test Director 8.0. > Perform different testing techniques Like Functional testing, integration testing, GUI testing, stress & performance testing, compatibility testing, security testing, installation testing etc. > Documentation of software user guide, installation guide and release notes. > Completely involved in product development life cycle process - from requirement through post-release and engage effectively with software developers to understand technical concept.. > Communicate test progress, test results, and other relevant information to project stakeholders and management. > Team member of CMMI Software Engineering Process Group (SEPG) and participated in software engineering process definition stage for software requirement management, configuration management, validation and verification, product quality assurance processes in the progressive system Pvt Ltd. Show less



WEB Technologies (Pvt.) Ltd

• Quality Assurance Engineer / Business Analyst

  • Jan 2005 - May 2007

  Projects : ENGAGE product, which is a scalable, flexible and powerful tool to connect disparate remote data systems allowing information to be modified, merged and filtered during transfer through different connectors like NETWORK, SQL, FTP (for Windows and Linux environment), MYSQL, Oracle, Ms Access, RCP (for windows and Linux Environment), MSMQ etc and each transfer process can be scheduled for complete automation. Testing of different manipulation script wizards for different file format conversions like CSVtoXML (reverse), CSVtoCSV, CSVtoIDX (reverse), XMLtoIDX (reverse) etc. Engage Report Requester Web-based application that enables users to request Reports in different formats directly from different remote systems which are platform independent (Linux, windows etc…) through RCP connector. Testing of Engage Dashboard application for DBFS Ltd England Show less