Experience

Cultural Awareness International, Inc.

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Senior Global Assignment Coordinator

  • Mar 2022 - Present

  Service is our Mission. Culture is our Passion. Providing Cultural, Language, and Destination Training worldwide. A certified woman and minority-owned business proud to hold 20 awards for Legendary Service, Creative Solutions, and Excellence in Service. Service is our Mission. Culture is our Passion. Providing Cultural, Language, and Destination Training worldwide. A certified woman and minority-owned business proud to hold 20 awards for Legendary Service, Creative Solutions, and Excellence in Service.



Lakeside Camp

• Operations Consultant

  • Feb 2019 - Mar 2022

  In my capacity, I demonstrated in-depth knowledge and expertise in governing daily operations while incorporating strategic approaches simultaneously. To explain more, I built relationships and cooperated with an intercultural team to exhibit consistent quality control, managed labor, schedules, and payments, and attended to safety requirements with an emphasis on retaining conformity with the ACA standards. I also directed meetings with diversified camp owners and program managers to preserve the serviceability of the property in hosting approximately summer camps with 150+ attendees and staff. Not to forget that I designed and reviewed streamlined processes, including setting up an online GSuite system for the requirements, contact information, and calendar appointments on recurring season contracts, to assure operational efficacy.



Minnesota Central Kitchen

• Non-Profit Production Chef

  • Sep 2020 - Mar 2021

  Bolstered families that had been heavily impacted by COVID-19 through the transformation of rescued foods from restaurants, farmers, and donations into nutritious meals while rendering extensive assistance to members in learning aspects of low-waste operations. Bolstered families that had been heavily impacted by COVID-19 through the transformation of rescued foods from restaurants, farmers, and donations into nutritious meals while rendering extensive assistance to members in learning aspects of low-waste operations.



Plus Relocation

• United States
• Human Resources
• 100 - 200 Employee

• Senior Global Mobility Counselor (Global/Domestic) Trainer

  • Mar 2012 - Jan 2019

  Here, I administered 40+ monthly relocations and maintained 300+ files with budget of up to $2M+ while estimating costs, giving recommendations for policies, assignments, and trips, and serving as a point of contact for questions and implementations.To expound, I integrated a self-initiated SCARF methodology for the relocation of employees, and I garnered a perfect Client Services survey score. I exhibited reporting while interpreting agendas, relaying messages to service levels, resolving problems, communicating progress, and complying with the specifications. I gave counsels on benefits, including sales and purchases of homes, while sourcing suppliers from 85+ countries.In addition, I navigated budget and cost-saving while using KPIs to coach hires, accelerate the onboarding, and strengthen interactions. I also operated across task force teams to pioneer improvements, such as:- Roadmaps for the departmental transitioning to Salesforce.- A counselor team training and real estate referral program with $75K+ of annual revenue.- A customer-specific inbox for the funneling of emails to inboxes with 750+ hours of labor time reduction.- The automation of processes via cloud-based software with 1125+ hours of time savings.- Presentations for new processes and fundings, implementation of reservable standing desk work stations, and cutting down of repayment window operations through the removal of papers and redundancies.Going further, I spearheaded an office in Shanghai for the global culture while overseeing the procurement of supplies and superintending the customer experience across regional and local offices. I also facilitated process training while motivating staff, building rapport, and removing barriers. Moreover, I engaged with 175 employees on a fapiao legal receipt program to enhance capacity to reclaim expenses and tax exemptions, and I concluded the project a year earlier, strengthened organizational knowledge, and generated marketing campaigns.



Nacel Open Door, Inc. (NOD)

• United States
• Education Administration Programs
• 1 - 100 Employee

• Program Assistant

  • Feb 2011 - Dec 2011

  Having served, I handled the processing of host family applications per standardized protocols and set policies while traveling to Chicago to liaise with the incoming international students and address their orientation questions to safeguard the deliverance of quality program experience. Having served, I handled the processing of host family applications per standardized protocols and set policies while traveling to Chicago to liaise with the incoming international students and address their orientation questions to safeguard the deliverance of quality program experience.



Kid's College & iSponge English Academy

• English Teacher

  • Sep 2008 - Jan 2011

  For this position, I instructed the English subject to Korean ages 7-12 while conceptualizing curriculums, formulating class schedules, assessing assignments and examination outputs, providing feedback, orchestrating performance evaluations and records to ascertain institutional productivity. For this position, I instructed the English subject to Korean ages 7-12 while conceptualizing curriculums, formulating class schedules, assessing assignments and examination outputs, providing feedback, orchestrating performance evaluations and records to ascertain institutional productivity.



Wildlife Conservation Society

• United States
• Non-profit Organization Management
• 700 & Above Employee

• Global Legal Assistant

  • Oct 2006 - Sep 2008

  During my tenure, I supplied support to a team of global attorneys while submitting legal documents and reports to regulating bodies for global programs across 64 countries worldwide and rendering assistance in the transitioning to a paperless filing system to contribute to drive efficiency. During my tenure, I supplied support to a team of global attorneys while submitting legal documents and reports to regulating bodies for global programs across 64 countries worldwide and rendering assistance in the transitioning to a paperless filing system to contribute to drive efficiency.



Countrywide Insurance Services Inc

• Executive Assistant/Claims Examiner

  • Sep 2005 - Sep 2006

  Coordinated with policyholders, claimants, attorneys and investigators to evaluate the various risks and claims presented while coming up with viable and reasonable resolutions. Demonstrated ability as an effective negotiator in bring pending matters to conclusion while using on the job education in areas of the law and of medicine. Coordinated with policyholders, claimants, attorneys and investigators to evaluate the various risks and claims presented while coming up with viable and reasonable resolutions. Demonstrated ability as an effective negotiator in bring pending matters to conclusion while using on the job education in areas of the law and of medicine.



Concordia Language Villages

• Education Administration Programs
• 100 - 200 Employee

• Head Chef (Japanese Cuisine)

  • May 1999 - Aug 2005

  Years back, I led the daily kitchen operations, including team training, inventory, and purchasing, to bolster the fulfillment of creating meals thrice a day for over 150+ people while managing the budget, vendors, delivery and employee schedules, sanitation, and ad-hoc requests to steer potency. Years back, I led the daily kitchen operations, including team training, inventory, and purchasing, to bolster the fulfillment of creating meals thrice a day for over 150+ people while managing the budget, vendors, delivery and employee schedules, sanitation, and ad-hoc requests to steer potency.