Underwriting Manager

• Apr 2022 - Present

Senior Underwriter

• Jun 2020 - Present

Underwriter

• Jan 2014 - Jul 2020

● Main underwriter for crop insurance and multi-peril crop insurance portfolios.● Responsible for sales, lead generation and relationship management of key partner brokers.● Manage front end and back end quoting systems and ensure that underwriting guidelines and business processes are compliant.● Develop pricing models and data analytics for insurers and reinsurers.● Develop and deliver training content including product tutorials and broker training videos.● Assisting with claims handling, including processing and approval of claim settlements.

Research & Development Analyst

• Sep 2012 - Dec 2013

● Responsible for online underwriting portal and assisting the underwriting manager with pricing and compliance. ● Assisting underwriters in day to day underwriting of crop insurance portfolio, including approval of quotes and solving broker enquiries. ● Assisting claims department with processing and payment of claims. ● Assisting finance department with premium collection and compiling of management reports. ● Responsible for online underwriting portal and assisting the underwriting manager with pricing and compliance. ● Assisting underwriters in day to day underwriting of crop insurance portfolio, including approval of quotes and solving broker enquiries. ● Assisting claims department with processing and payment of claims. ● Assisting finance department with premium collection and compiling of management reports.

Digital Marketing Lead & Sales Supervisor

• Oct 2010 - Sep 2012

● Providing digital marketing services for clients including better search optimisation, website creation and improving social media community engagement. ● Managing all electronic direct marketing content for client’s outbound communication campaigns. ● Assistant manager and supervisory role in contact centre department. ● Managed team consisting of ten people working across various campaigns including lead generation, event registration, sales referral and other telemarketing services. ● Analysed customer calling data and provide daily reports to marketing manager.