Joakim Höckerdal
Learning Designer & Storyteller at Funkis Multimedia AB- Claim this Profile
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English Native or bilingual proficiency
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Swedish Native or bilingual proficiency
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Chinese Professional working proficiency
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German Limited working proficiency
Topline Score
Bio
Marcus N.
In my work as Help Desk Manager I´ve had the pleasure of knowing Joakim for over four years. We worked together for about two years building the Photo section of Diakrit´s Help Desk. Joakim takes great pride in his work and is very goal oriented and analytical when completing his tasks. His work included liaising with Sales, IT and myself to develop a framework and processes for streamlining the Help Desk. Joakim is a strong communicator with a multi-faceted background, great to cooperate with and he has my highest recommendations.
Matthew Campbell
As Chief Marketing Officer I have had the pleasure of knowing Joakim for the last four years and having him on my team for the last 2. He has been a tremendous help to DIAKRIT’s Marketing Department and an asset to our company. Organized and diligent, Joakim quickly learned his new role and regularly brought new ideas to the table. He is an effective multi-tasker and is able to handle a high-volume workload. Joakim is a hardworking, top-performing individual with unprecedented linguistic skills. He has my highest recommendation.
Marcus N.
In my work as Help Desk Manager I´ve had the pleasure of knowing Joakim for over four years. We worked together for about two years building the Photo section of Diakrit´s Help Desk. Joakim takes great pride in his work and is very goal oriented and analytical when completing his tasks. His work included liaising with Sales, IT and myself to develop a framework and processes for streamlining the Help Desk. Joakim is a strong communicator with a multi-faceted background, great to cooperate with and he has my highest recommendations.
Matthew Campbell
As Chief Marketing Officer I have had the pleasure of knowing Joakim for the last four years and having him on my team for the last 2. He has been a tremendous help to DIAKRIT’s Marketing Department and an asset to our company. Organized and diligent, Joakim quickly learned his new role and regularly brought new ideas to the table. He is an effective multi-tasker and is able to handle a high-volume workload. Joakim is a hardworking, top-performing individual with unprecedented linguistic skills. He has my highest recommendation.
Marcus N.
In my work as Help Desk Manager I´ve had the pleasure of knowing Joakim for over four years. We worked together for about two years building the Photo section of Diakrit´s Help Desk. Joakim takes great pride in his work and is very goal oriented and analytical when completing his tasks. His work included liaising with Sales, IT and myself to develop a framework and processes for streamlining the Help Desk. Joakim is a strong communicator with a multi-faceted background, great to cooperate with and he has my highest recommendations.
Matthew Campbell
As Chief Marketing Officer I have had the pleasure of knowing Joakim for the last four years and having him on my team for the last 2. He has been a tremendous help to DIAKRIT’s Marketing Department and an asset to our company. Organized and diligent, Joakim quickly learned his new role and regularly brought new ideas to the table. He is an effective multi-tasker and is able to handle a high-volume workload. Joakim is a hardworking, top-performing individual with unprecedented linguistic skills. He has my highest recommendation.
Marcus N.
In my work as Help Desk Manager I´ve had the pleasure of knowing Joakim for over four years. We worked together for about two years building the Photo section of Diakrit´s Help Desk. Joakim takes great pride in his work and is very goal oriented and analytical when completing his tasks. His work included liaising with Sales, IT and myself to develop a framework and processes for streamlining the Help Desk. Joakim is a strong communicator with a multi-faceted background, great to cooperate with and he has my highest recommendations.
Matthew Campbell
As Chief Marketing Officer I have had the pleasure of knowing Joakim for the last four years and having him on my team for the last 2. He has been a tremendous help to DIAKRIT’s Marketing Department and an asset to our company. Organized and diligent, Joakim quickly learned his new role and regularly brought new ideas to the table. He is an effective multi-tasker and is able to handle a high-volume workload. Joakim is a hardworking, top-performing individual with unprecedented linguistic skills. He has my highest recommendation.
Credentials
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Shane Snow on Storytelling
LinkedInMay, 2018- Nov, 2024 -
Kirkpatrick Certified Professional
Kirkpatrick Partners, LLCNov, 2016- Nov, 2024 -
Practical Project Management
Stockholm universityJan, 2013- Nov, 2024 -
Cambridge CELTA (Cert. English Language Teaching to Adults)
University of Cambridge
Experience
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Funkis Multimedia AB
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Sweden
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E-Learning Providers
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1 - 100 Employee
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Learning Designer & Storyteller
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Oct 2017 - Present
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Volvo Group
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Sweden
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Motor Vehicle Manufacturing
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700 & Above Employee
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Instructional Designer & Script writer at Volvo Group University
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Sep 2015 - Sep 2017
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Project Manager & Instructional Designer
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May 2014 - Sep 2015
As a Project Manager for Learning Services I manage a range of projects and competence development initiatives within Volvo. Responsibilities include:• Track lead during roll out of training/competence development initiatives for specific roles and areas. • Project manager of training/competence development initiatives and learning solution production.• Instructional design and script writing.
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Education Programme Manager
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Apr 2013 - May 2014
As lead for the Training team I was responsible for the Training area during roll out and implementation of the IT Service Management project at Volvo IT. Responsibilities included:• Development and implementation of a long-term strategy for education and adoption of the new tool and process.• Finance/resource planning, and managing the Training team. • Project manager of training/competence development initiatives and learning solution production.
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Diakrit
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Sweden
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Real Estate
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100 - 200 Employee
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Project Manager / Business Analyst
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Sep 2011 - Jun 2012
•Participated in developing sales strategies and marketing materials when Diakrit established presence in the Chinese market. •Business analyst, Diakrit Thailand: Designed interface and system flow of a web-portal containing a library for 3D models and an order system for 3D visualizations. •Coordinated production of visualization projects for the real estate market.
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Marketing & Communications Assistant
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Jan 2011 - Oct 2011
•Responsible for developing processes and organizational structures. •Copywriter, developed and implemented internal and external marketing material.•Facilitated effective communication through Chinese, English and Swedish language skills to ensure fluid internal and external communication.
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Customer Service Manager
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Sep 2008 - Jan 2011
•Built the Photo Support in cooperation with Head of Support. •Worked closely with Sales, IT and Production to attain an efficient and customer focused customer support. •Responsible for training material and workshops.
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British Council
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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IELTS Examiner
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Feb 2009 - Jun 2012
IELTS (International English Language Testing System): Performing controlled speaking examinations for candidates seeking standard scores for overseas study or visas. Freelance. IELTS (International English Language Testing System): Performing controlled speaking examinations for candidates seeking standard scores for overseas study or visas. Freelance.
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Teacher Trainer
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Aug 2008 - Aug 2008
Teacher trainer for 70 trainees during a one-month intensive TEFL (Teaching English as a Foreign Language) course. Teacher trainer for 70 trainees during a one-month intensive TEFL (Teaching English as a Foreign Language) course.
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Teacher of Adv. Oral English
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Sep 2005 - Jul 2007
•Produced all learning materials and designed and ensured proper implementation of curricula and syllabi. •Extensive experience with students of all ages and levels from both university and private language institutions. •Produced all learning materials and designed and ensured proper implementation of curricula and syllabi. •Extensive experience with students of all ages and levels from both university and private language institutions.
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Education
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2007 - 2010
Lund University
Master of Arts, Chinese studies -
2002 - 2008
Lund University
BA, Comparative Literature -
2007 - 2008
Beijing Language and Culture University
Diploma, Advanced Chinese Studies -
2011 - 2011
Umeå University
Diploma, Business Administration -
2001 - 2002
Bona College (Folkhögskola)
Diploma, Creative Writing one year program
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