Elisa Borgarello

Customer Service Associate at Justin Van Breda London
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Full professional proficiency
  • French Elementary proficiency
  • Italian Native or bilingual proficiency

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Bio

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Experience

    • United Kingdom
    • Design Services
    • 1 - 100 Employee
    • Customer Service Associate
      • May 2022 - Present

    • United Kingdom
    • Higher Education
    • 1 - 100 Employee
    • Interior Design Student
      • Oct 2021 - Present

    • United Kingdom
    • Retail Apparel and Fashion
    • 1 - 100 Employee
    • Merchandising Admin Assistant
      • Jun 2019 - Jan 2022

      As a Merchandise Admin Assistant my main responsibilities are: • Allocating stock to stores and reviewing performance by style. • Analysing and controlling replenishment of stock to stores. • Daily liaison with the Distribution centre for update on stock and deliveries. • Be the first point of contact through telephone and email enquiries from stores and field staff. • To advise stores on deliveries and price related and promotional queries. • To use in house software system to analyse store sales and monitor stock levels. • To generate packing lists for store stock deliveries and achieve daily target. • To complete and submit intake sheets for stock to go live on retailer's website. • To upload images and product information. • To create and keep updated the Critical Path with ETA delivery for each style to plan the different delivery drops in store. • To add styles to the system, creating barcodes and following up with the relative factories. • To manage the samples, adding them to the critical path, checking that they're up to standard and that all the labels match. • To create and send to the factories care labels for each garment. • To check the cover of a single item and create weekly sales report for each host. Show less

    • United States
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Brand Manager
      • Apr 2018 - Jun 2019

      As a brand manager for Alice & Olivia in Harvey Nichols I was responsible for my brand stock, its distribution on the shop floor, the VM of the stock and mannequins and the weekly sales. I sent weekly reports to my brand, managers and company buyers, letting them know how the brand was performing on a week-to-week basis, as well as comparing data from previous years. I was directly involved during stock takes and sales launches. As a brand manager for Alice & Olivia in Harvey Nichols I was responsible for my brand stock, its distribution on the shop floor, the VM of the stock and mannequins and the weekly sales. I sent weekly reports to my brand, managers and company buyers, letting them know how the brand was performing on a week-to-week basis, as well as comparing data from previous years. I was directly involved during stock takes and sales launches.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Brand Consultant
      • Jul 2017 - Apr 2018

      As Brand Specialist for Citizens of Humanity I was responsible for my brand stock distribution on the shop floor and in the stockroom. I compiled weekly sales reports for my brand, and was directly involved during stock-takes and sales launches. As Brand Specialist for Citizens of Humanity I was responsible for my brand stock distribution on the shop floor and in the stockroom. I compiled weekly sales reports for my brand, and was directly involved during stock-takes and sales launches.

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Operations Supervisor
      • Jan 2017 - Jul 2017

      As an Operation Supervisor at New Look, I managed a small team of people, directing them and assigning them their daily tasks. I was in charge of the BOH, managing and directing the work of the delivery team and the stockrooms. I also dealt with clients at the tills and in the store. I was directly involved during stock-takes, model store and sales launches. I was also responsible for the H&S procedures in store.

    • Shop Assistant
      • Sep 2015 - Jan 2017

      In this role, I worked both on the shop floor and in BOH. I was responsible for delivering a friendly service, smiling, greeting and making eye contact with every customer in the store. As part of the delivery team, I dealt with replenishment and overstock, as well as maintenance of the stockroom. I was directly involved during stock-takes, model store and sales launches.

  • Alfa Teatro
    • Torino, Italia
    • Assistant Costume Designer
      • Oct 2014 - Mar 2015

      At Alfa Teatro, my role was to check and fix costumes for upcoming shows. I worked with a team under the direction of the owner of the theatre and the company. We had to wash, iron and mend different costumes and headpieces, and ensure that all characters had the accessories they needed for their performance beforehand. At Alfa Teatro, my role was to check and fix costumes for upcoming shows. I worked with a team under the direction of the owner of the theatre and the company. We had to wash, iron and mend different costumes and headpieces, and ensure that all characters had the accessories they needed for their performance beforehand.

  • Lorena Mayer
    • Torino, Italia
    • Personal Assistant
      • Aug 2014 - Nov 2014

      Assistance during fashion shows: preparation of the models, supervision of outfit outgoing, clothing repair, personal assistance, etc ... Assistance during fashion shows: preparation of the models, supervision of outfit outgoing, clothing repair, personal assistance, etc ...

Education

  • Inchbald School of Design
    Interior Design
    2020 - 2023
  • University of the Arts London
    Online short course, Fashion Buying and Merchandising
    2019 - 2019
  • Istituto di moda Mara Scalon
    Costume designer qualification, Costume Design
    2012 - 2015

Community

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