Doug Fairless
Chief Operating Officer at Knight Commercial- Claim this Profile
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Bio
Experience
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Knight Commercial
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United States
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Facilities Services
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1 - 100 Employee
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Chief Operating Officer
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Jan 2023 - Present
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Executive Vice President
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Nov 2022 - Jan 2023
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Paul Davis Restoration PDO
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United States
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Executive Vice President for Paul Davis Restoration - PDO
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Dec 2020 - Oct 2022
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ATI Restoration, LLC
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United States
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Construction
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700 & Above Employee
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Executive Vice President
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2008 - 2019
• Oversaw Midwest, East Coast, and Southern offices for nationally recognized leader in restoration, reconstruction, and environmental remediation services, with responsibility for construction, restoration, and mitigation divisions companywide; serving as senior member of national Catastrophe team, and also managing large insurance and restoration losses• Set company direction and strategy as member of original six-person executive team since 1996• Led expansion that enabled ATI to become a national company by establishing the Chicago/Midwest headquarters location, which grew to $20M in revenue and maintained the highest net income percentage in the entire company since 2016, and by opening new offices in Boston, Philadelphia, Tampa, Orlando, Dallas, and Houston• Contributed as one of ATI’s top sales producer, which led to growth from $3M to $300M in revenue and from 14 to 1400 employees since joining the company• Obtained in 2008, and managed company’s largest account, The Blackstone Group Inc., which produced an average of $25-30M in revenue annually• Established the Hospitality division in 2016, which grew rapidly to $15M in revenue, to include numerous multi-million dollar losses for major hotel chains
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Corporate Manager / Director of Construction and Restoration
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1996 - 2008
• Led construction, restoration, and mitigation companywide, oversaw regional managers for each office location, while also project managing customer losses ranging from $250K to $10M• Collaborated with leadership team as a significant contributor to facilitate company expansion and opening of four offices in Northern California and Las Vegas • Increased revenue by 30% by achieving preferred contractor program status with the major insurance carriers for each ATI location, and then implemented the new insurance standard for program work in each office• Grew the company brand by launching the Private Client division and obtaining accounts with AIG Private Client Group, which handled private property restoration from disasters such as the Malibu fires, the Archdiocese of California (the state’s largest property owner), school accounts to include UCLA, USC and other universities, churches, major property management companies, independent adjusters, and major brokers• Performed as ATI’s top revenue producer, contributing to growth from approximately $15M to $120M
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Director of Construction and Restoration
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1993 - 1996
• Initiated and oversaw start-up of Restoration and Construction divisions for three-year-old company, which became company’s primary focus and source of 65% of revenue• Established accounts with Allstate, USAA, Hartford, State Farm, and other major insurance carriers, and revenue grew from $3M to $15M with several large losses during the 1994 Northridge earthquake• Assisted in all phases of opening three new offices in Southern California and handled sales, account development, equipment purchasing, and operations, while project managing large insurance and restoration losses, and overseeing Construction, Restoration, and Mitigation divisions
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Education
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California Polytechnic State University-San Luis Obispo
Business Management, Business Administration, Management and Operations