National Director of Sales

• Sep 2022 - Present

Owning and hit/exceed annual sales targets within the territory Developing and executing strategic plans to achieve sales targets and expand our customer base Head of sales team And more :) Owning and hit/exceed annual sales targets within the territory Developing and executing strategic plans to achieve sales targets and expand our customer base Head of sales team And more :)

Sales Director

• Apr 2022 - Present

Selling products by implementing national sales plans. Supervising regional sales managers.Determining unit and gross-profit plans by implementing marketing strategies, analyzing trends and results.Establishing sales objectives by forecasting and developing sales quotas for regions and territories and projecting expected sales volumes and profit for existing and new products.Implementing sales programs by developing field sales action plans.Maintaining sales volume by tracking changing trends, economic indicators, competitors and supply and demand.Completing national sales operational requirements by scheduling and assigning employees and following up on work results.Maintaining national staff job results by counseling and disciplining employees.Planning, monitoring, and appraising job results.Contributing to team effort by accomplishing related results. Show less

National Customer Service Manager

• Mar 2016 - Mar 2023

Call Center Manager

• Jul 2017 - Feb 2023

Hire, train and onboard new CC telereps as required to reache the goals. Provide coaching and assistance to cc telereps on an ongoing basis. Process daily/monthly sales leads reports for submission to the CEO. Ensure that all TR follow the company’s best practices for CC management and operations.

Marketing and Communication Manager

• Jun 2013 - Mar 2016

Develop strategic communications planning for promotion and dissemination of corporate and marketing content. Develop corporate promotions and communications liaising with other departments and the Management Team. In conjunction with the web team, create, adapt, improve and optimize web communication for SEO and organic and keyword search. Manage the corporate brandingDevelop/maintain social media profiles and quality content on Facebook. Develop other, relevant social media outlets to support and expand our digital presence . Manage PR and press relations. Assist in the preparation and drafting of various communications (email, social media, blogs, etc. …) including high-level public speeches Show less

Ufficio Stampa/Organizzazione Eventi

• 2009 - 2010

Ufficio stampa, segretaria generale, Ufficio stampa e organizzazione dell'evento sportivo internazionale: Sicilia Classic Tennis Challenger 2009 e Sicilia Classic Tennis Challenger 2010 (internazionali maschili di tennis, ATP) Organizzazione dell'evento sportivo e mondano: Interclub Summer Cup 2010 (torneo dei circoli palermitani). Organizzazione del servizio fotografico per il catalogo di moda della linea vicentina "ApePazza" . Collaborazione con l'Ufficio Stampa de "Le Giornate dell'Economia per il Mezzogiorno" - Palermo 2- 7 Novembre 2009 (settore economia). Collaborazione continuata fino ad Agosto 2010 con l'Ufficio Stampa della Fondazione The Brass Group per la stagione concertistica e gli eventi (settore musica jazz) Show less