Experience

CreateMe

• United States
• Software Development
• 100 - 200 Employee

• Senior QA Engineer

  • Feb 2023 - Present

• QA Engineer

  • Nov 2021 - Jan 2023

  New York City Metropolitan Area - Established a quality assurance process and metrics for eCommerce web applications and Unity projects as the lead QA by implementing agile testing methodologies and improvements with documentations across multiple teams (DTO/OTC/CUST) - Managed a 3rd-party vendor testing team as the lead QA to oversee manual testing process for multiple teams (DTO/OTC/CUST) - Developed, executed, and maintained manual test cases in Gherkin/Cucumber language for feature tests, regression, and release… Show more - Established a quality assurance process and metrics for eCommerce web applications and Unity projects as the lead QA by implementing agile testing methodologies and improvements with documentations across multiple teams (DTO/OTC/CUST) - Managed a 3rd-party vendor testing team as the lead QA to oversee manual testing process for multiple teams (DTO/OTC/CUST) - Developed, executed, and maintained manual test cases in Gherkin/Cucumber language for feature tests, regression, and release management, employing black-box testing techniques on Azure DevOps - Worked directly with Developers and Product Managers on bug-triage and defects management, and prioritizing backlog against functional and nonfunctional requirement traceability - Took initiative to setup and maintain automated code review(sonarQube) to better identify vulnerable areas in code base for test team by incorporating it into CI/CD pipeline - Setup and maintained automation framework using Cypress for Front end, Visual and API automated testing. - Hired, onboarded, and mentored new junior QAs to provide testing support across multiple teams (DTO/OTC/CUST)



Terrart NYC™

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Co-Founder | Consulting Partner

  • Feb 2021 - Present

  New York, New York, United States Winner of QEDC's 2021 Startup Competition - Sustainability Winner of BPL’s 18th annual PowerUP! Business Plan Competition 2021



VeraCore Software Solutions, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Quality Assurance Analyst

  • Jan 2021 - Sep 2021

  • Set the overall strategy for the Software Quality Assurance as the sole QA by implementing agile testing methodologies and defining process improvements with QA documentations • Developed, executed, and maintained manual test cases in Gherkin/Cucumber language employing black-box testing techniques for our Cloud Native products and Integration Hub on Azure DevOps • Worked directly with Developers and Product Owners on bug-triage and defects management to ensure closure in accordance… Show more • Set the overall strategy for the Software Quality Assurance as the sole QA by implementing agile testing methodologies and defining process improvements with QA documentations • Developed, executed, and maintained manual test cases in Gherkin/Cucumber language employing black-box testing techniques for our Cloud Native products and Integration Hub on Azure DevOps • Worked directly with Developers and Product Owners on bug-triage and defects management to ensure closure in accordance with functional and nonfunctional requirements in a timely manner • Took initiative to create, maintain, and run automated test cases in JMeter and Selenium when I realized there was a need for an on-going automation effort • Created and executed master regression test suites to ensure a smooth integration between our fulfillment service software and e-commerce shopping carts such as Shopify, Magento, Amazon, etc.. • Executed manual test cases for our shopping carts legacy integrations APIs using Swagger and Boomi • Provided training and mentorship to Integration Hub team on QA testing, policies, procedures, and core processes in an agile scrum environment Show less



Kincentric

• United States
• Business Consulting and Services
• 400 - 500 Employee

• IT Test Analyst - Contractor

  • Jan 2020 - Dec 2020

  Greater New York City Area • Plan, execute, and oversee testing of incoming and outgoing user stories on Azure Dev Tool to confirm quality conformance to specifications and quality deliverables • Analyze and investigate support requests or reported bugs on TFS to ensure closure in accordance with company guidelines and external regulatory requirements • Run automated smoke tests built on cloud (AWS) to identify broken builds in all micro-services on TFS and Octopus Deploy • Monitor risk-management procedures… Show more • Plan, execute, and oversee testing of incoming and outgoing user stories on Azure Dev Tool to confirm quality conformance to specifications and quality deliverables • Analyze and investigate support requests or reported bugs on TFS to ensure closure in accordance with company guidelines and external regulatory requirements • Run automated smoke tests built on cloud (AWS) to identify broken builds in all micro-services on TFS and Octopus Deploy • Monitor risk-management procedures, and maintain and analyze logs to identify and report recurring issues by building and executing regression test suites • Provide training and support to quality assurance team on systems, policies, procedures, and core processes Show less



Infor

• United States
• Software Development
• 700 & Above Employee

• Professional Services Consultant

  • Oct 2018 - Jan 2020

  Greater New York City Area • Developed, executed, and maintained manual test cases employing black-box testing techniques for user stories for Hertz ResRent Car Rental application on HP ALM • Managed an offshore testing team to oversee functional testing process • Performed bug-triage and defects management in a timely manner on HP ALM and JIRA • Handled system implementation process including client reviews and UAT training on test case execution and navigations on HP

• ICS Consultant Associate

  • Jun 2016 - Sep 2018

  641 Ave of the Americas, New York, NY 10011 • Received Go Getter Award in 2017 • Developed JMeter Scripts for Infor M3 performance testing for basic package with experienced Functional Consultants • Successfully engaged Infor M3 performance testing projects and received positive feedbacks from the clients • Engaged in manual testing of system integration testing and regression testing, creating and executing test cases and documenting defects on HP ALM as a testing consultant for Infor ResRent • Handle client reviews… Show more • Received Go Getter Award in 2017 • Developed JMeter Scripts for Infor M3 performance testing for basic package with experienced Functional Consultants • Successfully engaged Infor M3 performance testing projects and received positive feedbacks from the clients • Engaged in manual testing of system integration testing and regression testing, creating and executing test cases and documenting defects on HP ALM as a testing consultant for Infor ResRent • Handle client reviews professionally and trained COE Resources on developing test cases and navigations on HP ALM



AGT International

• Technology, Information and Internet
• 1 - 100 Employee

• Quality Assurance Intern

  • Mar 2016 - May 2016

  462 7th Avenue, New York, NY 10018 • Developed, maintained, and debugged various test cases and evaluated the results for Miss Universe Mobile Apps on TFS • Executed manual regression test cases for HRMS web application within the Team Foundation Server (TFS) • Performed system analysis on HRMS by creating UML Activity Diagrams • Documented, and translated new customer requirements in to technical requirements for the development team • Ensured that validated deliverables meet functional and design specifications and… Show more • Developed, maintained, and debugged various test cases and evaluated the results for Miss Universe Mobile Apps on TFS • Executed manual regression test cases for HRMS web application within the Team Foundation Server (TFS) • Performed system analysis on HRMS by creating UML Activity Diagrams • Documented, and translated new customer requirements in to technical requirements for the development team • Ensured that validated deliverables meet functional and design specifications and requirements Show less



Amalgamated Bank

• United States
• Banking
• 300 - 400 Employee

• Assistant Vice President Intern

  • Jul 2015 - Aug 2015

  275 7th Ave, New York, NY 10003 During my internship at Amalgamated Bank, I worked with the Application Development and Support Team. There were three types of applications our team supports, outsourced, licensed, and in-house. We supported the business department using different application to assist different departments with their needs. One of the larger projects I was involved in was the Info Sec System, which would automate NARs (Network Access Requests) on a web-based application. I took part in the project… Show more During my internship at Amalgamated Bank, I worked with the Application Development and Support Team. There were three types of applications our team supports, outsourced, licensed, and in-house. We supported the business department using different application to assist different departments with their needs. One of the larger projects I was involved in was the Info Sec System, which would automate NARs (Network Access Requests) on a web-based application. I took part in the project management at the early stage of the application. I facilitated the project by documenting the workflow, coordinating my team to work with the information security team, and testing and bug reporting using Java Script and SQL. Another project was administrative reviews. This was for auditing purposes. I reviewed hundreds of records weekly in NARs (Network Access Requests) and password reset requests, to make sure that any changes that were made in the system had proper documentation and authorization. I also created an Excel spreadsheet weekly to document the review records, and escalated unauthorized records to my manager. I also assisted in scripting using Foxtrot to automate complex procedures to upload data into the test core banking system, Horizon Test, in order to run combined statements. Show less



Baruch College

• United States
• Higher Education
• 700 & Above Employee

• Vice Chair of Career Development Committee

  • Feb 2014 - Jun 2014

  55 Lexington Ave, New York, NY 10010 I am responsible for managing all tech-related aspects of the Career Development Committee. This entails updating, maintaining, and managing the Career Development Committee social media pages, sending out internship and career development opportunities to all members of the honor society.

• Computer Lab Assistant

  • Feb 2014 - Jun 2014

  151 E 25th St, New York, NY 10010 •Efficiently installed new images on more than 600 computers on campus each semester •Escalated any recurring issues regarding software and hardware failure to the manager •Courteously assisted over 30 students, faculty, and staff with various technological issues daily •Managed and supervised operations of the student computing labs to ensure efficiency and stability •Monitored and maintained adequate inventory levels to ensure supplies and resources are readily accessible to… Show more •Efficiently installed new images on more than 600 computers on campus each semester •Escalated any recurring issues regarding software and hardware failure to the manager •Courteously assisted over 30 students, faculty, and staff with various technological issues daily •Managed and supervised operations of the student computing labs to ensure efficiency and stability •Monitored and maintained adequate inventory levels to ensure supplies and resources are readily accessible to users



The Experiential Network & M2W, INC

• United States
• Advertising Services
• 1 - 100 Employee

• Brand Ambassador

  • Jun 2011 - Dec 2012

  • Provided the public with information on a product or service in over 100 events, especially for our client, MetroPCS • Involved as many people as possible in over 10 experiential campaigns, such as Ice Cream Truck Campaign • Staffed and managed events as an On-Site Manager in over 30 events, such as annual customer appreciation event



Chinese-American Planning Council

• United States
• Civic and Social Organizations
• 200 - 300 Employee

• Student Consultant & Tutor

  • Oct 2011 - Jun 2012

  13618 39th Ave #6, Flushing, NY 11354 I helped over 40 high school students improve their learning skills in leadership workshops. I also improved over 40 high school students’ grades in various subjects such as English, Chemistry, Geometry, Trigonometry, and AP Calculus.