Laura Pfender

Customer Success Manager at CyberReef
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Contact Information
us****@****om
(386) 825-5501
Location
Murfreesboro, Tennessee, United States, US

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Experience

    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Customer Success Manager
      • Jan 2022 - Present

    • Regional Sales Manager - Southeast
      • Jan 2020 - Jan 2022

    • Channel Partner Manager
      • May 2019 - Jan 2020

    • Business Development Manager
      • Aug 2018 - May 2019

      I work with a team of people who between them have more than 100-years in the telecommunications industry! Combine them with tech geniuses and you have CyberReef Solutions. My role is to find and reach out to businesses we can help. We work within all industries and companies of all sizes. If you provide any wireless devices to employees, you WILL benefit from our solutions. Our mission? CyberReef Solutions is committed to making our customer's life easier. Who is CyberReef?☛ Founded in 2012☛ Provide a hosted private network solution that reduces deployment time from months to days.☛ Secure ALL cellular data and protect against cyber-attacks. ☛ Provide a solution to manage and control data usage and monthly mobile spend. ☛ We are so confident that we can reduce your mobile data spend, that we offer a 100% guarantee. ☛ If we can't save you money on your monthly mobile spend, you will receive our services free for one-year. No one else in the industry makes this offer - no one! • If you need a secure private network, we provide a fully-managed solution that can be implemented in a matter of days. • You may be experiencing the difficulty of managing your mobile internet; which is growing exponentially with the addition of devices in the Internet of Things (IoT).• High and out-of-control data costs are often attributable to employee misuse of company provided Smartphones, Tablets, and MiFi devices.• Without a way to control these devices your only choice is to pay overages or pay more for higher data plans. • We have built the solution to make your life easier; Secure Bandwidth Manager.CyberReef Solutions exists to protect cellular data, save you money, and make your life easier. Feel free to reach out with questions or to chat about how we can help you. ✉ laura.landman@cyberreefsolutions.com✆ 318-218-1376 Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Regional Director
      • Apr 2016 - Aug 2018

      Serving the NWLA community, the American Heart Association & American Stroke Association exists to build healthier lives, free of cardiovascular diseases and stroke. That single purpose drives all we do. Through the Heart Walk (October 8, 2016) and Go Red for Women Luncheon (February 16, 2017), we raise much needed funds for our community to educate and provide research which saves lives. Serving the NWLA community, the American Heart Association & American Stroke Association exists to build healthier lives, free of cardiovascular diseases and stroke. That single purpose drives all we do. Through the Heart Walk (October 8, 2016) and Go Red for Women Luncheon (February 16, 2017), we raise much needed funds for our community to educate and provide research which saves lives.

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Director of Development
      • Apr 2014 - Apr 2016

    • Director of Membership
      • Jan 2006 - Mar 2014

      •Responsible for building relationships with local society board members across the country.•Staff responsibilities at National, District, and Local Conventions and meetings.•Responsible for assisting the Executive Director to increase membership through mutually beneficial goals and a new marketing program.•Manage membership inquiries and concerns.•Manage membership department staff and assist the Executive Director with interim management duties.•Designed and implemented a new database.•Implemented new membership initiatives•Consistently reach monthly and annual budget goals.•Renegotiated contracts with major service providers saving the company thousands annually.•Compose and distribute press releases to local, state and national media. •Design new marketing and promotional materials. Show less

    • Telecommunications
    • 300 - 400 Employee
    • Customer Service Representative
      • Feb 1996 - Jan 1999

Education

  • Peterborough Regional College
    Associate’s Degree, Early Childhood Education and Teaching
    1989 - 1991
  • Bossier Parish Community College
    Associate's degree, Business Administration and Management, General
    2013 - 2016
  • Hinchingbrooke Secondary School
    High School
    1987 - 1989
  • Peterborough College
    NNEB
    1989 - 1991
  • Bossier Parish Community College
    Business Administration, Business Administration and Management, General
    2014 - 2016

Community

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