Experience

St. Mary's Seminary & University

• United States
• Higher Education
• 1 - 100 Employee

• Seminarian

  • Aug 2021 - Present



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Contract Associate Graphic Designer

  • Jul 2019 - Mar 2020

  On a freelance basis, partners with Manager, Sr. Designers, Copywriters and Graphic Designers in the creation and production of advertising and content materials including email, digital content and advertising, paid and organic social and print work including direct mail and signageWorks closely with DICK’S internal Marketing department and takes corporate identity elements to incorporate them across all materials for a consistent brand experience On a freelance basis, partners with Manager, Sr. Designers, Copywriters and Graphic Designers in the creation and production of advertising and content materials including email, digital content and advertising, paid and organic social and print work including direct mail and signageWorks closely with DICK’S internal Marketing department and takes corporate identity elements to incorporate them across all materials for a consistent brand experience



Quad

• United States
• Advertising Services
• 700 & Above Employee

• Layout Production Artist / Culture Ambassador

  • Nov 2015 - Jun 2019

  • Collaborates with Client Service Managers and DSG Creative Team to follow style guidelines and meet tight deadlines for build-stage products and proof changes for Dick’s Sporting Goods tab, direct mail, digest, and coupon print materials• Member of Quad’s Creative Design Team for DSG Tabs• As Cultural Ambassador, I am responsible to increase on-site Quad employee morale and positively engage with DSG employees• Dodgeball, Volleyball, and Soccer Captain for DSG recreational sports leagues



Pat Catan's Craft Center

• Art Framer

  • Feb 2015 - Nov 2015

  • Works with customer to select the best possible mat, frame, and glass option toassemble frame and exceed customer's expectations• Collaborates with framing department to standardize the communication log and track previous, current, and future frame sales• Sales history includes selling $2000 work order while the average sale for framing department is $200 • Works with customer to select the best possible mat, frame, and glass option toassemble frame and exceed customer's expectations• Collaborates with framing department to standardize the communication log and track previous, current, and future frame sales• Sales history includes selling $2000 work order while the average sale for framing department is $200



UPMC

• Office Assistant

  • Feb 2014 - Nov 2015

  • Assists management department by sending office appointment charges to billing department• Takes inventory and orders office supplies for administrative and clinical staff• Utilizes appropriate modules of the automated financial management system for scheduling, information verification, entering charges, and other tasks• Schedules, coordinates, and reschedules patients appointments. Relays necessary messages to staff and primary care providers• Verifies necessary information and records in the medical record and computerized scheduling system• Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed• Answers telephone, screens calls, takes messages, and provides information.• Answers questions regarding patient appointments and testing• Greets and registers patients in a polite, prompt, helpful manner. Provides any necessary instructions/directions. Informs appropriate medical staff of patient's arrival • Completes necessary paperwork such as encounter forms and referrals. Uses computer system to generate information necessary for billing• Maintains clean, orderly waiting area including beverage area and reading materials• Complies with all UPMC Health System policies and procedures. Maintains strict confidentiality related to medical records and other data



Advertising Outsourcing Services

• Graphic Artist

  • May 2013 - Dec 2013

  • Adhered to style guides and design templates to consistently create effective print advertisements for Indiana Media Group and Stephens Media Group.• Communicated with Lead Artists and sales representatives in order to meet and surpass client’s expectations on an extremely tight deadline.• Utilized pre-flight to ensure document files were appropriate prior to printing. • Adhered to style guides and design templates to consistently create effective print advertisements for Indiana Media Group and Stephens Media Group.• Communicated with Lead Artists and sales representatives in order to meet and surpass client’s expectations on an extremely tight deadline.• Utilized pre-flight to ensure document files were appropriate prior to printing.



NotifyMD

• Training Team Lead

  • Jul 2012 - May 2013

  • Assisted the Call Center Operations team with the day to day training responsibilities. Primarily served to ensure that all call center agents received proper training. (Customer service skills, HIPAA/HITECH, etc.)• Guided newly hired employees through on-boarding paperwork• Expedited agents’ up-training from an average of 90 days to less than 45 days• Established protocols for specific skill areas in order to improve employee’s performance level• Assisted in improving the Quality Assurance process, as well as the Error Reporting process



Longbotham Strategic Marketing

• Marketing Outreach Coordinator

  • Aug 2011 - Jul 2012

  • Developed and implemented marketing strategies to retain current clients and reach prospective clients• Assisted with B2B copywriting for websites, press releases, and marketing materials• Database management• SEO/Keyword Research & Usage • Developed and implemented marketing strategies to retain current clients and reach prospective clients• Assisted with B2B copywriting for websites, press releases, and marketing materials• Database management• SEO/Keyword Research & Usage



NotifyMD

• Telephone Agent

  • Jun 2007 - Aug 2011

  • Answered 300+ unique inbound telephone calls per day for medical offices and other commercial businesses • Answered 300+ unique inbound telephone calls per day for medical offices and other commercial businesses