Experience

Provar

• United Kingdom
• Software Development
• 100 - 200 Employee

• Chief Product and Technology Officer

  • May 2023 - Present

  London, England, United Kingdom

• Chief Technology Officer

  • Aug 2022 - May 2023

  London, England, United Kingdom Provar pairs intuitive testing solutions, including Provar Automation and Provar Manager, with world-class service to help teams capitalize on their Salesforce investment. Its comprehensive Quality Cloud suite of testing products creates a quality hub designed to improve release agility, drive down system defects, and advance innovation, meeting people at every stage in their journey — from the individual manual tester to comprehensive QA teams with automated workflows. Visit… Show more Provar pairs intuitive testing solutions, including Provar Automation and Provar Manager, with world-class service to help teams capitalize on their Salesforce investment. Its comprehensive Quality Cloud suite of testing products creates a quality hub designed to improve release agility, drive down system defects, and advance innovation, meeting people at every stage in their journey — from the individual manual tester to comprehensive QA teams with automated workflows. Visit www.provartesting.com to learn more.



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Senior Program Architect

  • Nov 2020 - Jul 2022

  Melbourne, Victoria, Australia At Salesforce, providers of the World's #1 CRM, Program Architects play a critical role within the Customer Success Group, serving as strategic advisors and Salesforce product and platform experts to the company’s largest, most complex enterprise customers.



Forbes Technology Council

• United States
• Civic and Social Organizations
• 100 - 200 Employee

• Official Member

  • Oct 2019 - Oct 2020

  Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive.



Kraytix

• Software Development

• Founder

  • Jan 2016 - Oct 2020

  Bath, United Kingdom Kraytix is the provider of FrontRunner, a Salesforce lead management app that helps companies build better quality pipelines by applying a structured approach to sales qualification, using frameworks such as BANT, MEDDIC and SCOTSMAN.



Intent HQ | FT1000 fastest growing European business

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Product Officer

  • Mar 2019 - Dec 2019

  London, United Kingdom Intent HQ’s Customer Intelligence Platform uses Artificial Intelligence to provide hyper-personalised experiences for telecommunications customers across their marketing, sales and service journeys. Defined the 3-year vision and strategy for the platform, established the product management / design / marketing function with supporting processes and built a suite of sales enablement tools for the commercial team.



DigitalGenius

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Product Officer

  • Jul 2016 - Mar 2019

  London, United Kingdom DigitalGenius’s Artificial Intelligence platform integrates with Salesforce to automate repetitive customer service inquiries. Built and led the product management, professional services and Salesforce engineering functions. Launched two platform solutions: CoPilot (agent-assisted case resolution) and AutoPilot (automated case resolution) and published three integration applications on Salesforce AppExchange. Worked with Salesforce Service Cloud leadership team and solution engineering teams on… Show more DigitalGenius’s Artificial Intelligence platform integrates with Salesforce to automate repetitive customer service inquiries. Built and led the product management, professional services and Salesforce engineering functions. Launched two platform solutions: CoPilot (agent-assisted case resolution) and AutoPilot (automated case resolution) and published three integration applications on Salesforce AppExchange. Worked with Salesforce Service Cloud leadership team and solution engineering teams on joint opportunities. Show less



Eduserv

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Strategy Officer, Managed Cloud Services

  • Oct 2013 - Dec 2015

  Bath, United Kingdom Eduserv provides hybrid Managed Cloud Services from its own UK data centre and Amazon Web Services for public and third-sector organisations. Repositioned the business from a colocation data centre vendor to a hybrid managed cloud services provider to accelerate public and third sector cloud migration and digital transformation. Established the UK’s first partnership with the new AWS UK Public Sector Team. Brought to market, and listed on the Government’s Digital Marketplace, 15+ new… Show more Eduserv provides hybrid Managed Cloud Services from its own UK data centre and Amazon Web Services for public and third-sector organisations. Repositioned the business from a colocation data centre vendor to a hybrid managed cloud services provider to accelerate public and third sector cloud migration and digital transformation. Established the UK’s first partnership with the new AWS UK Public Sector Team. Brought to market, and listed on the Government’s Digital Marketplace, 15+ new productised services. Show less



Cloudreach, an Eviden business

• United Kingdom
• IT Services and IT Consulting
• 400 - 500 Employee

• Head of Application Development

  • Jun 2012 - Jun 2013

  London, United Kingdom Cloudreach is a cloud computing consultancy, focused on the implementation and operational support of public cloud services, including Amazon Web Services, Microsoft Azure and Google Cloud Platform. Built a new custom application development business unit to create applications on public cloud and mobile platforms. Grew the team to 12 members and £1M revenue in under 12-months. Launched a Salesforce AppExchange app to synchronise Google email, contacts and calendars with Salesforce.



PowerOasis

• United Kingdom
• Software Development
• 1 - 100 Employee

• Chief Product Marketing Officer

  • May 2008 - Mar 2012

  Swindon, United Kingdom PowerOasis provides renewable power solutions for telecoms base stations that don’t have access to reliable grid electricity. Helped grow the business to 40 employees and £2.7M of revenue. Created the business plan for a network power monitoring OSS solution that contributed to £8M of funding. Built a software development team from zero to 10 and brought to market the power management platform. Established a preferred power systems provider partnership with Ericsson South East Asia.



Actix

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Chief Product Officer

  • 2005 - 2008

  London, United Kingdom Actix provides a suite of mobile network optimisation solutions. Transformed the product business unit from desktop tools to an enterprise software company. Successfully integrated two acquired businesses and rationalised the product portfolios. Released the ActixOne platform to enable network planning and optimisation teams to collaborate and support self-optimizing networks.



Meticulus Solutions

• United Kingdom
• Software Development
• 1 - 100 Employee

• Chief Technical Officer

  • 2000 - 2005

  Corsham, United Kingdom Released a portfolio of enterprise information management and security solutions including document management, digital rights management and secure email for law firms and financial advisors.



SN Systems Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Software and Business Development Director

  • 1998 - 2000

  Bristol, United Kingdom 95% of Sony Playstation games and 65% of Nintendo games were written using SN Systems tools. Launched a suite of console games development tools, secured first £1M deal with Activision, managed the strategic partnerships with Sony, Nintendo and Microsoft.



Various (Aerospace, Defense and Transportation)

• Freelance Software Engineer

  • 1983 - 1998

  Various Safety-critical embedded software engineering in the aerospace, defence and transportation industries for Westinghouse Signals, Smiths Industries, Aerosystems International, Ferranti and British Aerospace.