Jim Fairman

Information Security Operations Project Manager at SmartSource
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Contact Information
us****@****om
(386) 825-5501

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LinkedIn User

Everybody Dance Now! Chicago depends on charitable donations to offer free weekly dance classes to undeserved youth throughout Chicago. Our mission is "Youth Empowerment Through Dance" and Jim has gone above and beyond to contribute to our cause. Jim proposed to our team, a way to enhance donations by leveraging his passion for photography with a photo sales website. He conceived a plan, built a pilot, and collaborated with our team to validate needed functionality, financial accountability, and suitable appearance. Jim’s ability to communicate and coordinate project plan details involving several individuals in separate organizations is both refreshing and efficient. Our Chicago community benefits greatly from his skills, and generous contributions of initiative, creativity and effort!

Paul Stackpole

Jim is an outstanding client representative and helped us set up an automated program -that we still have running 3-4 years later. He also did some very special complex project program work that we needed on a rush basis-same day-and did it in a way that made me feel good. He is excellent at providing complex B2B solutions and knows how to communicate software and services. Any Team-and any customer is lucky to take advantage of Jim's talents and attitude. Paul

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Credentials

  • Visio 2016 Essential Training
    LinkedIn
    Apr, 2019
    - Nov, 2024
  • Learning Jira Software
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • SharePoint for Project Management
    LinkedIn
    Feb, 2019
    - Nov, 2024
  • Agile Project Management with Microsoft Project
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • Microsoft Project 2019 and Project Online Desktop Essential Training
    LinkedIn
    Jan, 2019
    - Nov, 2024
  • CISSP Cert Prep: 5 Identity and Access Management
    LinkedIn
    Feb, 2017
    - Nov, 2024
  • Cloud Computing: Cloud Security
    LinkedIn
    Feb, 2017
    - Nov, 2024
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    Feb, 2017
    - Nov, 2024
  • Scrum Fundamentals Certified
    SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(381 pages)
    Dec, 2018
    - Nov, 2024
  • Certified ScrumMaster
    Scrum Alliance
    Jan, 2019
    - Nov, 2024

Experience

    • United States
    • Events Services
    • 100 - 200 Employee
    • Information Security Operations Project Manager
      • Apr 2019 - Present

      Agile SCRUM and Kanban projects supporting InfoSec Ops, Client Services, Product Development at NALA, EMEA & APAC locations. Project management experienced with Network Access Control, Google Cloud Platform, Secure Development Life Cycle, Java Patch Management, Secure Firewall Patch Management, Encryption Security Protocols, SASE, Secrets Management Agile SCRUM and Kanban projects supporting InfoSec Ops, Client Services, Product Development at NALA, EMEA & APAC locations. Project management experienced with Network Access Control, Google Cloud Platform, Secure Development Life Cycle, Java Patch Management, Secure Firewall Patch Management, Encryption Security Protocols, SASE, Secrets Management

    • Account Manager
      • Nov 2017 - Nov 2018

      Coordinated scoping, design & delivery of career skills training events for business disciplines including: Executive Leadership, Project Management, Marketing, Cybersecurity, Business Analysis, IT Operations & Administration, Finance, Software Development, and desktop applications use. Led “knowledge gap” reviews, Planned & Presented customized training solutions, Developed & Negotiated customized contracts; Confirmed delivery plans match requirements for content, logistics, billing, and collections, and executed follow-up communications to ensure business goals met. Collaborated with stakeholders at VP, Director and Manager levels in HR, Engineering, IT and Sales organizations at clients in Finance, Healthcare, Consumer Products, Local & Federal Government. PRODUCT AREAS OF EXPERTISE ■ Adobe ■ Agile ■ Amazon ■ Business Skills ■ Cisco ■ Citrix ■ Cloud ■ COBIT ■CompTIA ■ Development ■ ITIL ■ IT Management ■ Java ■ Leadership and Development ■ Linux ■ Microsoft ■ Office ■ Oracle ■ Project Management ■ Security ■ Six Sigma ■ SCRUM ■ VMware

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Account Executive, Account Manager & Project Coordinator
      • 2009 - 2016

      Focused on developing “Trusted Advisor” relationships with complex client organizations, to ensure maximum value, quality delivery, and client satisfaction. Coordinated all client facing activities. As stakeholder in Scrum organized team, leveraged deep SaaS product knowledge and detailed understanding for clients’ needs to manage expectations between emerging client requirements and product owner’s prioritized backlog. Client: IT Outsourcing Managed scoping, solution planning, implementation team education, and project task timeline to provide customized billing in support of Federal Defense agency contracts. Coordinated project between client contacts in operations, leadership and procurement, with internal accounting, operations and billing teams. Personally used advanced Excel skills and deep product knowledge to create spreadsheet automating invoice calculations with customized pricing and accounting. Client: North American Franchise Operator Defined, Designed, Managed Delivery, and Supported customized product deployment and reporting extensions used by client’s marketing organization to understand and optimize impact of marketing investments on 200 franchise locations. Coordinated cross-organizational team including client, agency and internal staff in CXO, VP, Director and Manager roles representing Marketing, Call Center, IT, Customer Support, Implementation, Product Management, and Sales organizations. Personally focused on learning, setting, and communicating clear bi-directional expectations/goals within the project team to inspire coordinated efforts to achieve successful project outcome. Improvements to communication strategies, reliable delivery, guidance and client focused goal setting, led to transformation of a combative business relationship to a collaborative and successful one. The project improved visibility into impact of ad dollars on revenue growth and reduced duration between client first touch and phone call to a franchise.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Regional Sales Manager
      • 2007 - 2008

      Sales of highly customized Enterprise SaaS platform to Marketing, IT & Sales organizations. Client: Agile Development Management Platform Provider Identified client need and coordinated scoping of requirements for product backlog. Served as point of business contact communicating between client and internal stakeholders, product owner and development team for pricing, contract, delivery and support issues. Based on the success of this implementation, it became a template for the use of Agile project methodologies for subsequent client implementations. Project: Inaugural User Forum Event Conceived and managed delivery of a user forum event to engage and educate existing and prospective clients on company’s products and plans. Presented concept internally to get budget approval and allocation of staff assistance. Managed planning with internal development, support and marketing teams to define agenda, create collateral, and confirm resources to present content customized for the event. Reviewed proposed plan with clients to validate value and get buy-in to host the event, participate as presenters, and allow their own staff members to attend on scheduled date. Managed all facilities, materials, and scheduling details related to event and the follow up after-event gathering. Based on the success of this event, the concept and format was subsequently duplicated in other sales territories. BigMachines ( acquired by Oracle ) provided a customized SaaS portal to automate configuration of sales content for customers and internal stakeholders, to ensure content compliance with manufacturing, sales, legal and other business requirements.

  • OPNET Technologies, Inc.
    • Greater Chicago Area
    • Software Account Executive
      • 2004 - 2007

      Expanded client base in Illinois & Wisconsin territory by over 125% through direct sales prospecting. Led sales team in closing new channel and new product deals. Focused on Fortune 500 businesses in Healthcare, Insurance, Financial, Retail and Manufacturing markets. Developed and leveraged partnership relationships with Cisco, HP, Computer Associates, Accenture, INS. OPNET ( acquired by Riverbed Technologies ) provides software and services supporting the diagnostic and design/planning needs of network and application development teams, related to performance analysis and security threat avoidance.

Education

  • University of Michigan
    Bachelor of Science (B.S.)

Community

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