Chief Information Officer

• Jan 2015 - Present

CUNY SPH ranks among the top 10% of public health schools nationwide. I serve as their Chief Information Officer - overseeing everything from daily operations of the IT helpdesk, to long-term IT-related projects, and shaping the overall mission and vision of the IT Department through capacity building, resource management, and strategic planning. Notable tasks / achievements: • Established, from scratch, a framework for IT Service Delivery serving 400+ faculty, researchers, and administrative staff, and 1000+ students. • Developed Key Performance Indicators (KPIs) to power decision support analytics for IT resource allocation. Successfully scaled operations and infrastructure to support 100% growth in 5 years. • Developed in-house software development competencies to digitize and automate business processes. Achieved 20% increase in throughput across multiple administrative functions. • Lead the Business Continuity and Disaster Recovery (BCDR) planning process for administrative departments at the school. • Lead the IT transition to fully remote work, and the eventual transition to back to hybrid operations in response to the COVID-19 pandemic. Show less

Project Manger / Systems Analyst

• Jan 2011 - Dec 2014

Consulting Technical Project Manager for academic and commercial entities in the Medical Informatics / Healthcare IT domain. Managing complete product lifecycles from requirements analysis and use case evaluation to deployment and performance evaluation. Notable tasks / achievements: • Managed 5 distinct software development lifecycles, using iterative SDLC methods with distributed teams. • Extensive technical writing experience - facilitated the submission of a patent application including technical documentation and original art. • Served as subject matter expert (SME) for technical compliance with HIPAA (privacy) and Section 508 (accessibility) protocols. • Deployed infrastructure/applications on the Amazon AWS cloud computing platform. • Technologies used – ASP.Net, VB.Net, SQL Server, MySQL, WordPress, PHP, XML, CSS, Project Server/SharePoint, PayPal, Amazon AWS/EC2/RDS Show less

Faculty Research Assistant

• Sep 2007 - Dec 2010

Technical lead for multiple short to medium term government (NIH, VA) funded projects. Notable tasks / achievements across projects: • Served as Technical Architect for several software development lifecycles. • Developed data management strategies to aid project evaluation processes including data collection, cleaning and analysis. • Co-authored several scholarly papers for academic journals and conference proceedings. • Technologies used – ASP.Net, VB.Net, SQL Server, Flash w/ ActionScript, JavaScript, XML Show less

Information Systems Engineer

• Sep 2003 - May 2007

Progressively grew in a software development role as part of a multi-disciplinary academic research team in the Medical Informatics domain. Notable tasks/achievements across projects: • Progressed from entry-level software developer to technical lead in three years. • Leveled up as a full-stack software engineer, and infrastructure manager – requirements analysis, front-end / back-end software development, systems admin, database admin. • Technologies used – VB, VB.Net, ASP.Net, SQL Server, Windows Server, IIS Show less

Research Assistant

• Jan 2003 - Sep 2003