Experience

Town of Windsor, CT

• United States
• Government Administration
• 1 - 100 Employee

• Wilson Library Branch Manager

  • Jan 2019 - Present

  • Plan and organize workload and staff assignments• Recruit, hire, train, supervise, evaluate, and motivate staff and volunteers• Prepare and monitor $260k+ budget; analyze revenue and expenditures of branch operations to assure fiscal control• Provide professional advice on branch issues to senior library staff and town manager• Compile and archive statistical reports of library operations• Manage branch materials purchasing, cataloging workflow, circulation workflows, and evaluation of materials collection• Evaluate space to meet the needs of the community and library operations• Assure library facilities and equipment are maintained properly, and coordinate maintenance and repair functions• Plan and deliver programs to meet the needs of the community, provide outreach to community groups, develop and implement marketing strategies• Assist public with reference support, technology support, and social service referrals• Experience using Sierra ILS & Munis



Hartford Public Library

• United States
• Libraries
• 1 - 100 Employee

• YOUmedia Manager & Teen Services Librarian

  • Jan 2018 - Jan 2019

  • Supervise and elevate YOUmedia mentors, interns, and volunteers • Evaluate and optimize workflows, processes, and space design • Design, implement, and evaluate programs and workshops for teens • Develop and maintain community partnerships for programming, outreach, and referrals• Manage YOUmedia print collection

• Teen Services Librarian

  • Jun 2015 - Jan 2018

  • Young Adult collection management• Design, implement, and evaluate programs and workshops for teens • Develop and maintain community partnerships for programming, outreach, and referrals• Designed curriculum for YOUmedia Advisory Council, Strong Girls Camp and Woke Teens Forum—three successful, intensive programs structured to cultivate leadership and deepen cultural awareness in teens• Built, managed, and evaluated young adult collection development strategy and collection budget for 10 branches for 1.5 years• Redesigned collection to optimize book browsing accessibility for Young Adult readers• Observed significant circulation gains month-to-month and year-over-year



NCCJ - The National Conference for Community & Justice

• United States
• Non-profit Organizations
• 1 - 100 Employee

• DEIJ facilitator

  • Jan 2017 - Jan 2019

  Facilitate half and whole day social justice workshops for high school studentsLead debriefing sessions with other facilitators Facilitate half and whole day social justice workshops for high school studentsLead debriefing sessions with other facilitators



University of Washington

• United States
• Higher Education
• 700 & Above Employee

• Reference and Instruction Specialist

  • Sep 2014 - May 2015

  • Provided one-on-one research help and consultations to students, both digital and F2F• Assisted instructors with assignment and curriculum design• Designed and taught one-shot information literacy-based instruction sessions• Provided tours of the libraries, as needed• Staffed the public service desks when necessary• Updated and created LibGuides• Created web tutorials• Collection development and management projects• Completed reference and instruction-related projects as assigned



The Metropolitan Museum of Art

• United States
• Museums, Historical Sites, and Zoos
• 700 & Above Employee

• Thomas J. Watson Intern

  • Jun 2014 - Aug 2014

  • Provided object-based tours to the general public• Processed gifts• Created and maintained Bibliographic MARC records• Used OCLC Connexion to search, overlay, and copy catalog records• Digitized Met Publications for the year 1969• Created metadata using CONTENTdm• Reclassified rare photography books using a modified LC class schedule • Provided object-based tours to the general public• Processed gifts• Created and maintained Bibliographic MARC records• Used OCLC Connexion to search, overlay, and copy catalog records• Digitized Met Publications for the year 1969• Created metadata using CONTENTdm• Reclassified rare photography books using a modified LC class schedule



University of Washington - Odegaard Undergraduate Library

• Access Services Student Specialist

  • Sep 2013 - May 2014

  • Supervised undergraduate student staff on nights and weekends• Provided personnel training and contributed to staff development• Evaluated workflows and policies• Provided exceptional customer service • Supervised undergraduate student staff on nights and weekends• Provided personnel training and contributed to staff development• Evaluated workflows and policies• Provided exceptional customer service



Zulily

• United States
• Retail
• 700 & Above Employee

• Copywriter

  • Oct 2012 - Oct 2013

  • Created captivating content with a focus on maximizing sales and maintaining the zulily brand image• Maintained interdepartmental communication with merchandising and buying teams• Conducted independent product research as necessary• Ensured product compliance within CPSC standards• Restructured departmental training materials as part of a special task force • Created captivating content with a focus on maximizing sales and maintaining the zulily brand image• Maintained interdepartmental communication with merchandising and buying teams• Conducted independent product research as necessary• Ensured product compliance within CPSC standards• Restructured departmental training materials as part of a special task force



Zeeks Pizza

• United States
• Restaurants
• 1 - 100 Employee

• Call Center Supervisor

  • Sep 2011 - Sep 2012

  • Supervised a staff of 10 • Provided training• Conducted performance review• Evaluated workflows and policies• Composed daily sales and store performance reports for upper management• Provided fast-paced problem-solving support • Supervised a staff of 10 • Provided training• Conducted performance review• Evaluated workflows and policies• Composed daily sales and store performance reports for upper management• Provided fast-paced problem-solving support



Town of Bloomfield

• United States
• Government Administration
• 1 - 100 Employee

• Library Assistant 1

  • Sep 2005 - Aug 2011

  • Provided circulation desk support in both the adult and children's departments• Trained and supported volunteers• Provided reference support as needed• Provided exceptional customer service • Provided circulation desk support in both the adult and children's departments• Trained and supported volunteers• Provided reference support as needed• Provided exceptional customer service