Cassandra Fricke
Senior Support Coach at Voice of the People in Uptown- Claim this Profile
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Spanish Limited working proficiency
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Bio
Experience
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Voice of the People in Uptown
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United States
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Non-profit Organizations
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1 - 100 Employee
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Senior Support Coach
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Nov 2021 - Present
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University Prep
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United States
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Education Administration Programs
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1 - 100 Employee
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Main Office Coordinator - COVID Task Force co-chair
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Mar 2020 - Oct 2021
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Consultant
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Jan 2019 - Mar 2020
Contract with the Interstate Renewable Energy Council (IREC) and funded by the National Renewable Energy Lab (NREL) to provide subject-matter-expertise in the development of training materials for national Weatherization program administrative job categories.Contribute to learning objectives, training content, learning activities, training review and quality control.
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Consultant
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May 2019 - Jun 2019
Work in conjunction with the National Association for State Community Services Programs (NASCSP) Weatherization (WAP) program staff to develop curriculum for administrative training for non-technical staff. Specifically, production planning and managing workflow.
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Sabbatical
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United States
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Technology, Information and Internet
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200 - 300 Employee
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South American Traveler
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Oct 2017 - May 2018
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Independent Consultant
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Jan 2017 - Sep 2017
Collaborated with High Performance Human Habitats to evaluate existing data to identify key performance indicators of job functions.Established protocol to inform training and quality teams on new tool to track and score employee performance. Collaborated with High Performance Human Habitats to evaluate existing data to identify key performance indicators of job functions.Established protocol to inform training and quality teams on new tool to track and score employee performance.
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CEDA
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United States
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Non-profit Organizations
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300 - 400 Employee
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Deputy Director
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Oct 2014 - Dec 2016
Managed $4M+ annual budget, coordinating operational plans and objectives to optimize processes.Designed and monitored weatherization production plan, delivering 558 units per year.Led team of 46 managers and staff members responsible for field and internal operations, confirming all technical certifications.Developed and implemented production procedures, meeting federal policies and regulations including Illinois Weatherization Assistance Program (IHWAP) standards.
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Training Manager
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Sep 2008 - Oct 2014
Coordinated annual training conference with 60 attendees, securing subject matter experts to present best practices and state funders to present on guidance.Recruited, interviewed, and hired 75+ department staff, conducting performance reviews to optimize performance.Directed 35+ employees, contractors, and subcontractors, ensuring maintenance of state and national certifications.Managed broad range of administrative and managerial responsibilities for 7+ trainees per session, providing full range of classroom, field, and production-based coaching through multimedia visual aids, on the job training and props.
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REACH project coordinator
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Dec 2006 - Sep 2008
Hired, trained, and supervised 2 team members responsible for case management, grant guidelines, and compliance requirements.Maintained caseload of 35 participants and provided energy conservation education, budget tutorials, utility assistance, and job referrals.Participated in quarterly meetings with up to 6 attendees from Department of Health and Family Services, state evaluators, and community leaders.
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Forefront (Illinois)
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United States
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Non-profit Organizations
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1 - 100 Employee
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Policy intern
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Aug 2005 - May 2006
Lobbied Illinois Congressional offices in Washington D.C. to advocate on behalf of the charitable sector.Developed and implemented an internal public trust initiative tracking system.Researched and prepared case studies designed to enhance nonprofit administrative training.Assisted the Senior Director in development initiatives and administrative duties. Lobbied Illinois Congressional offices in Washington D.C. to advocate on behalf of the charitable sector.Developed and implemented an internal public trust initiative tracking system.Researched and prepared case studies designed to enhance nonprofit administrative training.Assisted the Senior Director in development initiatives and administrative duties.
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Case Manager - Intern
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Aug 2004 - May 2005
Case Manager - working with homeless families.Providing referrals in housing, education, job training, job placement, day care and counseling. Case Manager - working with homeless families.Providing referrals in housing, education, job training, job placement, day care and counseling.
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Library Assistant
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Aug 2002 - Aug 2003
Started the library’s first tutoring program from English Language Learners (ELL).Recruited, trained, organized and supervised teenage volunteer students to tutor elementaryschool ELL.Planned bi-weekly delivery of sessions including evaluation.Edited and delivered the library’s public relation materials. Started the library’s first tutoring program from English Language Learners (ELL).Recruited, trained, organized and supervised teenage volunteer students to tutor elementaryschool ELL.Planned bi-weekly delivery of sessions including evaluation.Edited and delivered the library’s public relation materials.
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Education
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University of Illinois Chicago
MSW, Community and Administrative Practice -
Western Illinois University
BA, Theater and Sociology