Experience

IH Services, Inc.

• United States

• Multi Unit Manager

  • Oct 2019 - Present



Mobile Link USA

• Greater Philadelphia Area

• Territory Ma

  • Mar 2019 - Sep 2019

  Responsible for 8 locations across the Philadelphia Delaware Market. • Multi-unit Management; • Recruiting and Hiring; • People Development; • Performance Management; • Revenue and Productivity Growth; • Profit and Loss Management • Conducting store visits to address financial opportunities. Providing training and clear documented action plans to improve profit performance through product platforms, merchandising, replenishment, people, and training. • Partnering with Human Resources and Loss Prevention during investigations; Corporate Replenishment departments to adjust core product and POG settings down to individual unit need and space restrictions; Corporate Office to make recommendations or evaluate new real estate opportunities; • Managing vendor partnerships and developing initiatives to improve vendor Performance; • Accountable for P&L performance and control for the district overall and for individual units within the district; • Budget location quarterly sales, P&L, expense plan expectations to a monthly spread up to 8 units; • Providing an excellent customer experience through all New Managers and Sales Associates. Show less



Dahappy Pets

• Willingboro, New Jersey

• Business Owner

  • Jan 2017 - Mar 2019

  Responsibilities include Managing web presents, Sourcing products, Google analytics, SOE's, FB Business, Running champagne and reviewing responses. Other details include following with vendors negotiating to price along with shipments. Responsibilities include Managing web presents, Sourcing products, Google analytics, SOE's, FB Business, Running champagne and reviewing responses. Other details include following with vendors negotiating to price along with shipments.



RadioShack

• Marlton New Jersey

• General Manager Sales Marketing

  • Sep 1992 - Jun 2017

  Accomplished Sales Manager successfully manages multiple units through building strong management teams. Directed market activities to exceed profitability expectations regarding sales, customer service, payroll and loss prevention. • Leadership in recruiting, hiring and training leaders; • People Development; • Strong communicator with solid analytical, strategic and problem-solving skills; • Building excellent customer relationships and loyalty not only to the brand but to the locations. Had many customers for decades. • Multi-unit Management; • Recruiting and Hiring; • People Development; • Basic Netgear/Linksys hardware and software installations; • Performance Management; Radio Shack 1992 – June 2017 Responsibilities included, but not limited to: • Recruiting, hiring, and developing store managers, assistant managers, and sales associates; • Administering the corrective action process and job terminations; • Conduct regular meetings to train managers on new company initiatives and sales processes; monthly new employee orientation; assistant manager training; and associate sales meetings. • Partnering with: Human Resources and Loss Prevention during investigations; -Corporate Replenishment departments to adjust core product and -Corporate Office to make recommendations or evaluate new real estate opportunities; • Managing five vendor partnerships and developing initiatives to improve vendor Performance; • Accountable for P&L performance and control for the district overall and for individual units within the district; • Budget location quarterly sales, P&L, expense plan expectations to a monthly spread up to 6 units; • Providing an excellent customer experience through all New Managers and Associates. • Conduct weekly and monthly associate performance reviews with actionable plans to improve sales and operational performance results. Provided associate corrective actions to improve performance and productivity; Show less