Experience

Bents Garden & Home

• United Kingdom
• Retail
• 1 - 100 Employee

• People and Culture Manager

  • May 2021 - Present

• HR Advisor

  • Aug 2016 - May 2021

  To provide both internal and external customers with world class service, advising all colleagues to the best of their ability whilst living the Bents Ways and consistently demonstrating the Bents Behaviours and exceptional service whilst ensuring business objectives are met. Reporting to and working closely with the HR Manager, my role is primarily to be responsible for managing the day to day activity of the HR function across the business and in particular maintaining all HR and training documentation; ensuring all HR & training procedures, records and systems are kept up to date and monitored. To show attention to detail, knowledge, professional competence, and communication style to influence success. To work harmoniously and creatively as part of the Centre’s HR Department, I support the day to day running of their department and the daily service activity.



Speedy Services

• United Kingdom
• Construction
• 700 & Above Employee

• Recruitment Coordinator

  • May 2013 - Aug 2016

  * Responsible for the end to end recruitment process for all hire vacancies. For all operational and sales vacancies within the Northern, Southern Region including London and Anglia, Scotland and Ireland. Having previously been responsible for Shared Service, Head Office, Managed Services and Partnered Services roles, including Finance, IT, Sales, HR, Risk & Assurance, Hire Controllers, Administrators, etc * Liaising with Recruiting Managers establishing requirements and agreeing appropriate recruitment method where necessary, updating the job specification * Create adverts for internal and external publication * Utilise online databases and other methods to pro-actively source candidates * Manage and maintain candidates from inception of process to offer * Arrange interviews and assessment days, with occasional liaison with HR * Pre-screening telephone and face to face interviews * Participation in candidate testing including administration, scoring and feedback * Conducting exit interviews



MAG (Airports Group)

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Recruitment Partner

  • Oct 2009 - Mar 2013

  • More recently changed into the recruitment team of the HR Service Centre, Managing the recruitment process from advert to induction programme on up to 40 vacancies at any one time - approval, advert, short listing, interviewing, assessment centres, offer, contract • Coordinating of assessment centres for up to 12 candidates with various kinds of assessments • Selecting the key recruitment tools to fit in with the role, job purpose and recruitment campaign • Conducting Verbal and Numerical reasoning tests as per qualification with SHL • Began here as a HR generalist within the service centre as sole HR advisor for Customer Service Staff in Terminal 1, 2 and 3 circa 800 staff. Advising staff on HR matters that include Recruitment, Starters and Leavers, Absence including medical redeployment and ill health retirement, Employee Relations, Maternity, Paternity, Parental and Adoption leave, Career Breaks and any contractual changes • Weekly reporting of ER and Absence Cases to the HR BP for Customer Services • Advising and monitoring of vacancies to the medical redeployment employees • Processing of leavers, acceptance letter, notifying the relevant departments i.e. Payroll, IS, Pass Office • Providing advise and guidance to managers regarding contractual changes to their staff • Responding to references • Responding to speculative CV's



Redstone Plc

• Warrington, United Kingdom

• HR Advisor

  • Jul 2003 - Sep 2009

  General Advisory role Payroll Manager General Advisory role Payroll Manager



Personnel Recruitment

• Administrator/Payroll Clerk

  • Jul 2002 - Jul 2003

  Personnel Recruitment Ltd Commenced as an Assistant Administrator on an apprenticeship basis Performed all administrative duties Checking timesheets for over 35 staff on a weekly basis and then process them through Aztech (Payroll System) for their wages to enter their account weekly Calculate overtime for temporary staff Handling holiday requests form temporary staff On call for clients and candidates 24 hours a day Handle invoice queries / raise credit notes which are passed then passed to head office Making telephone calls to new and existing customers Interviewing new workers, to establish their eligibility for recruitment following a stringent process e.g. obtain current P45, Bank details, Medical History, copy of license, references