Suraj Jaundoo
Communications and Training Manager at GTT- Claim this Profile
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English Native or bilingual proficiency
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Spanish Limited working proficiency
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Japanese Elementary proficiency
Topline Score
Bio
Shermar Berkley
He is a great friend and a hard worker, once when everyone was asleep even though he had not taken a wink of sleep he completed a part of the project where we were struggling in. Honestly, he is one of the people that allow me to join the larger network of the Developer circles without him, I wouldn't even know these things existed.
Shermar Berkley
He is a great friend and a hard worker, once when everyone was asleep even though he had not taken a wink of sleep he completed a part of the project where we were struggling in. Honestly, he is one of the people that allow me to join the larger network of the Developer circles without him, I wouldn't even know these things existed.
Shermar Berkley
He is a great friend and a hard worker, once when everyone was asleep even though he had not taken a wink of sleep he completed a part of the project where we were struggling in. Honestly, he is one of the people that allow me to join the larger network of the Developer circles without him, I wouldn't even know these things existed.
Shermar Berkley
He is a great friend and a hard worker, once when everyone was asleep even though he had not taken a wink of sleep he completed a part of the project where we were struggling in. Honestly, he is one of the people that allow me to join the larger network of the Developer circles without him, I wouldn't even know these things existed.
Credentials
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3CX Advanced Certified Engineer v18
3CXFeb, 2023- Oct, 2024 -
3CX Intermediate Certified Engineer v18
3CXSep, 2022- Oct, 2024 -
3CX Basic Certified Engineer v18
3CXFeb, 2022- Oct, 2024 -
Computer Repairs, Software Installation & Network Essentials
A+ Computer Training CenterFeb, 2020- Oct, 2024 -
Okta Certified Professional
OktaFeb, 2023- Oct, 2024 -
NSE 1 Network Security Associate
FortinetJan, 2022- Oct, 2024 -
NSE 2 Network Security Associate
FortinetJan, 2022- Oct, 2024 -
NSE 3 Network Security Associate
FortinetJan, 2022- Oct, 2024
Experience
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GTT
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Guyana
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Telecommunications
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300 - 400 Employee
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Communications and Training Manager
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Jan 2023 - Present
Work on PBX Systems( Mitel, 3CX, Teams PBX, etc.) to build users, extensions, Call queues, direct routing, etc. Assist with leading and Training IT Technical Analysts on all systems including Active Directory, Okta, AWS App streams, Zscaler, Microsoft 365 Admin, Exchange Admin, Microsoft Azure, Workspace One, VPN, etc.
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Senior Technical Analyst
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Jan 2022 - Jan 2023
Worked on the Communications Team closely with PBX systems Mitel and 3cx being the main ones Built users, extensions, call queues, also worked on call routing, worked on getting Physical and softphones setup, troubleshot any issues that may arise with users’ phone both in office and remote,
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Technical Analyst
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Jul 2021 - Dec 2021
Work on the Helpdesk supporting users with issues from Hardware troubleshooting and replacing components to Software assisting with VPN and application issues, worked with Windows Servers, Active Directory, vSphere, Okta, Workspace One, Zscaler, Dell-Kace, Azure, Exchange Admin Center, also worked on some Network issue.
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ATN International
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United States
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Telecommunications
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200 - 300 Employee
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Communications and Training Manager
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Jan 2023 - Present
Work on PBX Systems( Mitel, 3CX, Teams PBX, etc.) to build users, extensions, Call queues, direct routing, etc. Assist with leading and Training IT Technical Analysts on all systems including Active Directory, Okta, AWS App streams, Zscaler, Microsoft 365 Admin, Exchange Admin, Microsoft Azure, Workspace One, VPN, etc.
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Senior Technical Analyst
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Jan 2022 - Dec 2022
Worked on the Communications Team closely with PBX systems Mitel and 3cx being the main ones Built users, extensions, call queues, also worked on call routing, worked on getting Physical and softphones setup, troubleshot any issues that may arise with users’ phone both in office and remote,
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Technical Analyst
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Jul 2021 - Dec 2021
Work on the Helpdesk supporting users with issues from Hardware troubleshooting and replacing components to Software assisting with VPN and application issues, worked with Windows Servers, Active Directory, vSphere, Okta, Workspace One, Zscaler, Dell-Kace, Azure, Exchange Admin Center, also worked on some Network issue. Worked on the Communications Team closely with PBX systems Mitel and 3cx being the main ones Built users, extensions, call queues, also worked on call routing, worked on getting Physical and softphones setup, troubleshot any issues that may arise with users’ phone both in office and remote, Show less
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Trifinity Solutions Inc.
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Software Development
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1 - 100 Employee
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Developer
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Oct 2019 - Jun 2020
Completion of tasks which included, but not limited to Graphic Designing, building Augmented reality apps, Websites, and mobile app development. These tasks were evaluated by the supervisor and submitted on a regular basis, also participated in the teaching of classes in the mentioned Field. Completion of tasks which included, but not limited to Graphic Designing, building Augmented reality apps, Websites, and mobile app development. These tasks were evaluated by the supervisor and submitted on a regular basis, also participated in the teaching of classes in the mentioned Field.
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BOUNTY FARMS PRIVATE LIMITED
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India
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1 - 100 Employee
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Electrical Engineer
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Jun 2019 - Sep 2019
Worked along with the senior Engineer to maintain all Equipment in the plant, worked to create improvements that optimized production, exercised good judgement in selecting methods and techniques, Preformed in-dept evaluations prior to planning work. Worked along with the senior Engineer to maintain all Equipment in the plant, worked to create improvements that optimized production, exercised good judgement in selecting methods and techniques, Preformed in-dept evaluations prior to planning work.
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Education
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2021 - 2024
Jain (Deemed-to-be University)
Bachelors of Business Administration (BBA) in Information Technology Management, Information Technology -
2018 - 2020
Government Technical Institute
Dipolma, Electrical and Mechanical Engineering -
2012 - 2017
Tutorial Academy Secondary School
CSEC, General Studies
Community
