Matthew Walton

Client Onboarding Manager at Ochresoft
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Oxford Area, UK
Languages
  • English Native or bilingual proficiency
Skills

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Bio

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Credentials

  • ITIL® V3
    -
  • PRINCE2®
    -

Experience

  • Ochresoft
    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • Client Onboarding Manager
      • Oct 2020 - Present

      Working with our clients and teams internally to ensure we deliver the best possible customer experience throughout the onboarding process.Ochresoft Intelliworks is a legal case management system. It is a Conveyancing and Private Client specialist product that delivers business solutions and comprehensive workflows to law firms.

    • Project Success Manager
      • Aug 2019 - Oct 2020

  • OmPrompt
    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Customer Success Manager
      • Nov 2018 - Apr 2019

    • Service Delivery Manager
      • May 2016 - Nov 2018

      Overseeing the OmPrompt Managed Services team, providing leadership and support to team members to ensure the best possible customer experience for all activities performed by the team; including Customer Support, I.T. Operations, Development, User Acceptance Testing and Data Correction.

    • Operations Team Leader
      • Dec 2011 - Apr 2016

  • OKA
    • United Kingdom
    • Furniture and Home Furnishings Manufacturing
    • 100 - 200 Employee
    • Product Development Coordinator
      • 2004 - 2011

  • 20:21 Insight
    • Technical Field Engineer
      • 2003 - 2004

Education

  • Abingdon and Witney College
    2 A-Levels - AVCE I.T, Information Technology
    2000 - 2002
  • Wallingford School
    RSA Computer Literacy and Information Technology, RSA Integrated Business Technology
    1995 - 2000

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