Diloj John PMP® CBAP®
Business Requirements Analyst at Property Valuation Services Corporation- Claim this Profile
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Bio
Guna S
Diloj is very good in Project Planning & Execution and has the basic quality of converting a problem or an issue in to an opportunity, an ideal Customer Care Guy. He has grown consistently within the organization from Technical Consultant, Business Consultant, and Project Leader to senior project management role over the years. I wish him all the luck in all his endeavors
Maher Eissa
Diloj’s ability to handle IT department and his domain knowledge of manufacturing made a dramatic increase in the productivity level and help in management Decisions of the company, I was impressed by Diloj’s ability In business Analysis, MIS.. That skills often come perfectly naturally to him.
Guna S
Diloj is very good in Project Planning & Execution and has the basic quality of converting a problem or an issue in to an opportunity, an ideal Customer Care Guy. He has grown consistently within the organization from Technical Consultant, Business Consultant, and Project Leader to senior project management role over the years. I wish him all the luck in all his endeavors
Maher Eissa
Diloj’s ability to handle IT department and his domain knowledge of manufacturing made a dramatic increase in the productivity level and help in management Decisions of the company, I was impressed by Diloj’s ability In business Analysis, MIS.. That skills often come perfectly naturally to him.
Guna S
Diloj is very good in Project Planning & Execution and has the basic quality of converting a problem or an issue in to an opportunity, an ideal Customer Care Guy. He has grown consistently within the organization from Technical Consultant, Business Consultant, and Project Leader to senior project management role over the years. I wish him all the luck in all his endeavors
Maher Eissa
Diloj’s ability to handle IT department and his domain knowledge of manufacturing made a dramatic increase in the productivity level and help in management Decisions of the company, I was impressed by Diloj’s ability In business Analysis, MIS.. That skills often come perfectly naturally to him.
Guna S
Diloj is very good in Project Planning & Execution and has the basic quality of converting a problem or an issue in to an opportunity, an ideal Customer Care Guy. He has grown consistently within the organization from Technical Consultant, Business Consultant, and Project Leader to senior project management role over the years. I wish him all the luck in all his endeavors
Maher Eissa
Diloj’s ability to handle IT department and his domain knowledge of manufacturing made a dramatic increase in the productivity level and help in management Decisions of the company, I was impressed by Diloj’s ability In business Analysis, MIS.. That skills often come perfectly naturally to him.
Credentials
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Project Management Professional (PMP)®
Project Management InstituteJul, 2013- Nov, 2024 -
Certified Business Analysis Professional™
IIBAJun, 2022- Nov, 2024
Experience
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Property Valuation Services Corporation
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Canada
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Non-profit Organizations
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1 - 100 Employee
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Business Requirements Analyst
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Jan 2022 - Present
As a Business Requirements Analyst, improve or create new value by anticipating business requirements, uncovering areas for improvement, assessing client needs, and supporting the development, implementation, and maintenance of solutions.Playing the role as a key contributor to new product development by eliciting business requirements from both internal and external customers, documenting, and evaluating ideas and concepts, and translating requirements into functional specifications and technical designs, conducting quality assurance, and testing, and establishing product end-to-end life cycles. Using analytical and business intelligence skills also contributes to the development of data-driven reports. This title also requires involvement in product planning, business case development, and its documentation, and project management.Product Development:• Collaborate with SMEs and other analysts to understand and describe needs or problems and define solutions.• Conduct research and gather requirements to substantial and validate solutions.• Build product plans that articulate a solutions design (functional and non-functional), technical requirements, testing protocols, life cycle, and maintenance schedules for the development team.• Develop user and business cases for new products.• Prepare end-user documentation and manuals.• Engage in gathering product feedback and improvements to ensure that the solution meets the needs of the client.• Monitor product life cycles and maintenance schedules.• Be a liaison between IT and product developers. Project Implementation:• Provide project coordination to product pilots and launches.• Prepare schedules with milestones, timelines, and resources.• Ensure the team has the data and tools they need to execute the product and escalate issues or risks.• Ensure proper documentation and write project summaries.• Help develop and deliver presentations and show-and-tell sessions. Show less
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Database Programmer
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Oct 2019 - Jan 2022
Developing management dashboards and reports for stakeholders using the IBM reporting tool (Cognos).Developing database objects required for reporting and dashboards.
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3i Infotech Ltd.
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India
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IT Services and IT Consulting
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700 & Above Employee
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Senior Manager
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Sep 2018 - Apr 2019
Handled conceptualization and development of project plan documents with Day wise Activity breakup from business study to project closure and contract validation. Management and execution of projects within budget and stipulated timeframe. Monitored and mentored the project team to ensure smooth execution of projects. Handled conceptualization and development of project plan documents with Day wise Activity breakup from business study to project closure and contract validation. Management and execution of projects within budget and stipulated timeframe. Monitored and mentored the project team to ensure smooth execution of projects.
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Manager : IT & Business Process Redesign
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Nov 2013 - May 2018
Headed the Business Process Redesign department which focuses on process mapping, reviewing, and aligning the business processes with standard business practices to achieve the strategic objectives of the organization. Headed the Information Technology department Studied business problems through various techniques such as interviews, data mining, collaborative games, etc. in the context of the requirements and recommend solutions that enable to achieve the strategic objective of the organization. Prepared and presented recommendations to internal stakeholders including senior managers and board. Analyzed application usage and align the enhancements on the application as per the organization’s long-term strategy. Management experience in leading a team of both internal staff and external partners, both on-site and remotely. Developed and enforced IT policies, procedures, and quality assurance practices. Took the ownership of costing of products which are manufactured in-house. Show less
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3i Infotech Ltd.
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India
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IT Services and IT Consulting
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700 & Above Employee
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Consultant to Senior Manager
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Jun 2004 - Oct 2013
Handled conceptualization and development of project plan documents with day-wise activity breakup from business study to project closure and contract validation. Executing, monitoring, and mentoring the project team for smooth functioning of projects within budget and stipulated timeframe. Elicited business requirements from customers, documented the details, translated them into functional specifications, and assisted in technical designs. Managed the deliverables from the offshore customization team through a smooth transition of functional specification documents and acceptance criteria documents. Handled implementation of ERP Orion Version 10.4, 10.6 & 11j - modules: GL, AR, AP / Procurement / Inventory / Sales / Manufacturing / HR & Payroll / Orion Retail Application / Fixed Assets / Job Contracting and business intelligence Responsible for studying customer business operations, identifying functional business requirements, conducting feasibility study & process study before implementation. Responsible for providing functional training to core users on ERP system & technical training to ERP system admin team. Show less
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Education
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2021 - 2021
University of Toronto School of Continuing Studies
Foundations of Business Analysis, Business Analysis -
1999 - 2002
Al Ameen College, Bangalore, India
MCA, Master of Computer Application -
1995 - 1998
SAS SNDP College, Kerala, India
BCA, Bachelors in Computer Application
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