Experience

Speedhome.com

• Malaysia
• Facilities Services
• 1 - 100 Employee

• Operations Executive (Account Received Account Payable)

  • Feb 2022 - Present

  As Operation Executive at Speedhome, my responsibility is to provide back end Customer Service / After Sales service to Landlord & Tenant. To be very flexible and multitasking and able to shift to another duty and to take ownership. To resolve problems and issues pertaining to tenancy matters. To provide the best service to the landlord and tenant with the goal of achieving the best customer experience and reducing complaints. ARAP - Account Receivable Account Payable Managing 4000+ tenancy and its ARAP via WhatsApp chat / live chat, email and outbound calls. Responsible to conduct outbound to call the tenant to collect rental payment starting on the 1st day of the rental due date. To manage and facilitate rental transactions between landlord and tenant. To assist the tenant and landlord on payment plan, deferment and rental discounts. To provide advice to the landlord and to act as an intermediary between the tenant and landlord for one unit / specific unit rented. To resolve the conflict between tenant and landlord when it comes to rental payment and transaction. To assist both sides ( Landlord & Tenant) to resolve any conflict such as Tenancy Agreement issue/ house condition issue/rental and utility payment issue and to resolve conflict if any between landlord and tenant as per SOP. Eviction - Main duty To manage Eviction of tenant unpaid rental for more than 21 days via issuing eviction notice and to take legal action via court order if necessary. 2 Homerunners / On the ground team : Scheduling Homerunner to conduct site visits / Eviction visit / Joint Inspection / Police report. Show less



OmniRaise

• Malaysia
• Fundraising
• 100 - 200 Employee

• Brand Ambassador

  • Nov 2021 - Feb 2022

  - Representing NGO's from the Charity Sector and raise awareness for our client's campaigns and programs - Inspire the public to become monthly supporters for campaigns that our company is involved in - Actively involved in sales and marketing to acquire new supporters by promoting and retaining a long-term relationship with existing supporters - Actively involved in Face-to-Face Marketing in our Events and Roadshows including malls, corporate lobby, special events and streets - Representing NGO's from the Charity Sector and raise awareness for our client's campaigns and programs - Inspire the public to become monthly supporters for campaigns that our company is involved in - Actively involved in sales and marketing to acquire new supporters by promoting and retaining a long-term relationship with existing supporters - Actively involved in Face-to-Face Marketing in our Events and Roadshows including malls, corporate lobby, special events and streets



Sahaba Malaysia

• Damansara, Selangor, Malaysia

• Business Development Team Lead

  • Aug 2020 - Nov 2021

  Team Leader (Virtual E-commerce & Business Development) 1) Planning for merchant strategy 2) Leading marketing and production to complete client project 3) Dealing with client for marketing/digital marketing project 4) Annual planning for merchant subscription 5) Monitoring sales and stock for warehouse Team Leader (Virtual E-commerce & Business Development) 1) Planning for merchant strategy 2) Leading marketing and production to complete client project 3) Dealing with client for marketing/digital marketing project 4) Annual planning for merchant subscription 5) Monitoring sales and stock for warehouse



Richmore International Sdn Bhd

• Petaling Jaya, Selangor, Malaysia

• Marketing Executive

  • Jan 2020 - Aug 2020

  1) Speaker for corporate company profile 2) Provide information to clients in term of their investment status and back office system update 3) Planning monthly major corporate event 4) Assist in all media relations such as invitation and event activities such as sourcing with a 3rd party for venue etc. 1) Speaker for corporate company profile 2) Provide information to clients in term of their investment status and back office system update 3) Planning monthly major corporate event 4) Assist in all media relations such as invitation and event activities such as sourcing with a 3rd party for venue etc.



Maybank

• Malaysia
• Banking
• 700 & Above Employee

• Strategy Communication & Relations

  • Aug 2019 - Dec 2019



The Idea Hut Sdn Bhd

• Malaysia
• Events Services
• 1 - 100 Employee

• Event Marshall

  • Jan 2014 - Aug 2019

  1) Under Armour Viper Challenge 2) Under Armour Car Free Run 3) Under Armour Maybank Golf Open 4) Touch n Go e wallet 5) Mens & Women’s Health Night Run 6) Reebok Wellness Week YTL Resort 7) T2 APAC Iskandar Studio 8) AFM Piala Malaysia Tour 1) Under Armour Viper Challenge 2) Under Armour Car Free Run 3) Under Armour Maybank Golf Open 4) Touch n Go e wallet 5) Mens & Women’s Health Night Run 6) Reebok Wellness Week YTL Resort 7) T2 APAC Iskandar Studio 8) AFM Piala Malaysia Tour



Celebrity Fitness

• Indonesia
• Wellness and Fitness Services
• 500 - 600 Employee

• Fitness Consultant

  • Jun 2015 - Sep 2016



PETRONAS

• Malaysia
• Oil and Gas
• 700 & Above Employee

• Customer Service Staff

  • Dec 2012 - Feb 2013