Experience

FullStory

• United States
• Software Development
• 300 - 400 Employee

• Manager, Onboarding Services

  • Nov 2021 - Present

• Senior Onboarding Specialist

  • Apr 2021 - Oct 2021

  As a Senior Onboarding Specialist, I led customers through their Onboarding journey to quickly getting value out of FullStory.



Fresh Harvest

• United States
• Food & Beverages
• 1 - 100 Employee

• Senior Manager of Technology and Marketing Operations

  • Jan 2018 - Apr 2021

  In my role at Fresh Harvest, an Atlanta-based, fast growing e-Commerce subscription business, I owned the technology stack and all marketing operations. I drove technology & process improvements, including design, development, implementation, and change management. I managed our SaaS platform including issue resolution and custom development initiatives. Additionally, I drove marketing content strategy, planning, and execution. In my role at Fresh Harvest, an Atlanta-based, fast growing e-Commerce subscription business, I owned the technology stack and all marketing operations. I drove technology & process improvements, including design, development, implementation, and change management. I managed our SaaS platform including issue resolution and custom development initiatives. Additionally, I drove marketing content strategy, planning, and execution.



Clarkston Consulting

• United States
• Business Consulting and Services
• 300 - 400 Employee

• Supply Chain Marketing Analyst

  • Apr 2016 - Dec 2017

  In my role as a Marketing Analyst, I supported all marketing activities for our supply chain practice including sales collateral, event support, content strategy and execution, and go-to market messaging. I managed the implementation of a new marketing automation tool, integrating it with our existing CRM and sales processes. In addition, I regularly analyzed and reported on marketing performance to our team and to company leadership. I played an active role in growing our subscriber base through content publication and weekly communications. Show less

• Project Management Consultant | Supply Chain & IT

  • Jul 2014 - Apr 2016

  In my role as a Consultant, I worked with a global fashion retailer, managing projects in Supply Chain and Merchandising, Planning, and Allocation. I supported the end-to-end execution of an Omni-channel strategy leading projects in merchandising, planning, allocation, logistics, and transportation, leading 25 person teams.



Coyote Logistics

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Supply Chain Operations Rep

  • May 2013 - Aug 2013

  In my internship, I completed a rotational program through customer operations, analytics and strategy departments. I managed inbound and outbound loads through EDI for new fully-outsourced customer (600 loads/day). I completed system analysis and network optimization for a specific customer. I automated internal manual processes using business intelligence software. In my internship, I completed a rotational program through customer operations, analytics and strategy departments. I managed inbound and outbound loads through EDI for new fully-outsourced customer (600 loads/day). I completed system analysis and network optimization for a specific customer. I automated internal manual processes using business intelligence software.



Comentec

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Operational Excellence Manager

  • Feb 2012 - Aug 2012

  In my extended internship at this global startup firm specializing in SAP integration, I established processes for recruiting and on-boarding. I completed systems analysis of business processes on sales, marketing and operations. I managed web development and was part of the top talent team presenting to c-suite for multi-million dollar opportunities. In my extended internship at this global startup firm specializing in SAP integration, I established processes for recruiting and on-boarding. I completed systems analysis of business processes on sales, marketing and operations. I managed web development and was part of the top talent team presenting to c-suite for multi-million dollar opportunities.



Southwestern Advantage

• United States
• Professional Training and Coaching
• 400 - 500 Employee

• Internship | Student Manager

  • Mar 2009 - Sep 2011

  As an independent contractor in direct sales of educational products, I executed all ordering, inventory, sales, accounting, scheduling, presentation, and delivery of product. I recruited, trained, managed, and motivated students for summer direct sales program. I assisted with weekly training of sales force on the field. As an independent contractor in direct sales of educational products, I executed all ordering, inventory, sales, accounting, scheduling, presentation, and delivery of product. I recruited, trained, managed, and motivated students for summer direct sales program. I assisted with weekly training of sales force on the field.