Experience

Macleay College

• Australia
• Higher Education
• 1 - 100 Employee

• Dean

  • Mar 2020 - Present

• Associate Dean Teaching & Learning

  • Jul 2019 - Mar 2020

• Head, Business Faculty

  • May 2019 - Nov 2019

  Responsible for academic management and oversight of fast-growing business faculty that incorporates diploma and bachelor courses, as well as contributing to new course development and TEQSA submission projects.



Private Education Providers

• Member of Academic and Governing Boards

  • May 2017 - Nov 2019

  As chair and member of Academic Boards I am responsible for guiding and assisting in the development of all academic activities of the institution that includes formulating and reviewing policies, guidelines and procedures in relation to academic matters and playing a proactive role in assuring the quality of teaching and scholarly activity.



Bond University

• Australia
• Higher Education
• 700 & Above Employee

• Visiting Teaching Fellow

  • Dec 2016 - Nov 2019

  Based in Sydney, I travel to Bond University as required to deliver residential courses in Negotiation to international and local MBA and Executive MBA students.



E-LEAD Global Centre of Excellence for Leadership, Engagement and Development

• Professional Training and Coaching
• 1 - 100 Employee

• Member

  • Nov 2016 - Nov 2019

  In this volunteer position with the Council, I provide strategic and operational advice, guidance and support to shape the future direction of the E-LEAD Centre of Excellence for Leadership, Engagement and Development.



Kent Institute Australia

• Higher Education
• 1 - 100 Employee

• Executive Dean

  • Mar 2015 - Nov 2016

  Lead the higher education portfolio and responsible for all matters related to academic management, academic governance, recruitment, academic quality assurance, student experience, and curriculum development. A major contributor to Kent's TEQSA reaccreditation project and strongly focused on ensuring the institution has the appropriate policies and procedures in place in a period of strong growth and expansion as a major dual sector institution. Developed the Handbook of Teaching Practice for all current and new academic staff, introduced stringent assessment, examination & invigilation procedures, streamlined academic administration processes, and shifted the evaluative focus to data analytics, including the development of analytical risk indicators for first-year students.



deactivated group

• Australia
• Education Management
• 1 - 100 Employee

• Head, School of Business & Management

  • Nov 2013 - Mar 2015

  Lead the Business Faculty and contributed to the enhanced academic management, academic governance and policy development of the College. With the undergraduate and postgraduate degree portfolio of ICMS growing and expanding, instrumental in hiring qualified and experienced lecturers interested in delivering subjects across the business disciplines including, entrepreneurship, logistics, retail marketing, management/HR, and new media.



CQUniversity

• Australia
• Higher Education
• 700 & Above Employee

• Professor and Dean, School of Management & Marketing, CQUniversity

  • Dec 2010 - Nov 2012

  As member of both Academic Board and Vice Chancellor's Advisory Committee, provided high-level input and commentary on major educational and strategic issues, including TEQSA and AQF requirements, strategic planning, MOOCs, blended learning strategies and external engagement. As dean of school, drove the revitalisation of the School of Management & Marketing, with strategic new hirings, greater accountability benchmarks, quantifying KPIs for research, rationalising and enhancing existing courses & programs, and managing the planning and implementation of new program offerings.Established a Learning & Teaching Committee, Learning & Teaching Newsletter, Research Seminar Series, Dean’s Student Advisory Group, Distance Education Mentor Scheme, Industry Advisory Group, Moodle standards for teaching staff, Quality Circles (on Assessment, Distance Education, Online Engagement & Blended Learning) and a Senior Leadership Group. New School policies included: final exam content, quality control and student advice policies; L&T Awards; School benchmarks for course evaluation and course satisfactions ratings; and greater individual accountability for teaching and research performance.Under my guidance, the School commenced a major longitudinal research project aimed at identifying 1) contributing factors to high attrition rates and 2) strategies to enhance retention, at the undergraduate level, particularly among distance education students.



UNSW

• Australia
• Higher Education
• 700 & Above Employee

• Director Accreditation, Australian School of Business

  • Jan 2008 - Nov 2010

  My role as Director Accreditation at the Australian School of Business at UNSW carried substantial responsibility, but no authority. With nine schools, twenty-four programs, six research centres, 275 permanent staff and 95 professional staff, my task was to elicit support and buy-in for the accreditation process by identifying the advantages of the accreditation process and the positive outcomes for the Faculty, its staff and its students. My main achievements as Director Accreditation were:• leading the faculty through the development and adaptation of policies and processes required to attain business school accreditation;• coordinating and chairing meetings of program directors and coordinators of ASB’s 24 programs for the purpose of generating learning goals and objectives in accordance with AACSB Assurance of Learning; • managing the writing, editing and production of a whole-of-faculty report required for EQUIS accreditation and organised the EQUIS peer review visit of March 2010;• benchmarking ASB in terms of rankings and ratings across teaching, research and organisational indicators; • renewing student engagement in the policies and strategies of ASB by creating a Student Consultative Group and integrating it into the accreditation process;• securing the buy-in of Faculty staff in the teaching & learning demands of Assurance of Learning; • securing the support of staff at the School of Business at the Australian Defense Force Academy in the AACSB process; and • being an active member and contributor to the Faculty Undergraduate Education and Postgraduate Coursework committees.



University of New South Wales

• Associate Professor in Tourism & Marketing

  • 2007 - 2010

  Research focused on tourism marketing strategies, distribution strategies in service industries, and tourism behaviour. Developed and delivered new courses in Marketing in Asia, Entrepreneurship, Risk Management, International Tourism Marketing.



UNSW

• Australia
• Higher Education
• 700 & Above Employee

• Director Master of Commerce Degree

  • Feb 2005 - Feb 2007

  Director of the University's largest on-campus postgraduate program. Responsible for organising and managing the launch of a revamped Master of Commerce curriculum with innovative cross-disciplinary team teaching and curriculum development. Managed the teaching and pedagogical contributions of high-performing academics across a diverse range of schools to deliver a first-class learning experience for postgraduate business students. Created and taught the team-based capstone course using real-world case-study briefs from not-for-profits based in Sydney to deliver meaningful service-learning outcomes for students. Introduced reflective learning to enhance the self-learning of such experiences.Was selected as one of only two academic members of FCE’s Social Responsibility Strategy working group that aimed to develop, as the name suggests, a whole-of-faculty strategy for social inclusiveness. Among members of that group were leading Australian business and not-for-profit leaders in John Doumani (former President International, Campbell’s Soup), Anna Buduls (Mirvac Group) and Robert Fitzgerald (Commissioner, Productivity Commission). Provided valuable insights into the challenges and feasibility of implementing principles of social inclusiveness into the Faculty curricula.

• Head, Tourism & Hospitality Unit

  • 2003 - 2006

  Head of the undergraduate and postgraduate programs in tourism & hospitality offered within the Faculty of Commerce & Economics. Chaired the industry reference group comprising leading industry executives; generated student internships through leading organisations such as Qantas and Accor; marketed the undergraduate program - Australia's #1 tourism degree - to high schools in Sydney; developed alumni database and created job network for alumni,



Inbound Tourism Online

• Publisher

  • 1999 - 2004

  Inbound tourism newsletter providing independent and robust commentary and information for Australia's inbound tourism operators and organisations. Subscribers included Tourism Australia, all state tourism organisations, leading hotel groups, tourist attractions and inbound operators.



Australian Business Association in Japan

• Member & President

  • 1986 - 1990

  Co-founder and twice president of a business association established by Australians working and living in Tokyo during the late 1980s. As president, organised and chaired the first workshop in Japan aimed at foreigners in small business.



March & Associates Tokyo

• Director

  • 1985 - 1990

  Translation, copywriting and journalism business based in Tokyo. Specialising in finance, economics and business had the good fortune to have clients such as Sanwa Bank, Nomura Securities and Fuji Film for whom I wrote and/or translated corporate newsletters and annual reports.