Nursamal Toleubay

Hostess at Bier Markt Esplanade
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • Russian Native or bilingual proficiency
  • Kazakh Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Canada
    • Restaurants
    • 1 - 100 Employee
    • Hostess
      • Jul 2022 - Present

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Team Member
      • Jul 2022 - Sep 2022

  • STEP Food and Beverage
    • Nur-Sultan, Kazakhstan
    • Assistant Manager
      • Oct 2016 - Aug 2021

      - Maximized team performance by training new hires and developing current employees. - Addressed customer service concerns, resolved issues, and ensured exceptional experiences. - Tracked inventory and purchased dining and kitchen supplies based on the needs of the store. - Completed tasks assigned by the general manager accurately and efficiently. - Monitored food quality and staff interactions to ensure guests receive a positive experience. - Maximized team performance by training new hires and developing current employees. - Addressed customer service concerns, resolved issues, and ensured exceptional experiences. - Tracked inventory and purchased dining and kitchen supplies based on the needs of the store. - Completed tasks assigned by the general manager accurately and efficiently. - Monitored food quality and staff interactions to ensure guests receive a positive experience.

    • United Kingdom
    • Restaurants
    • 1 - 100 Employee
    • Pizza Maker
      • Dec 2020 - Mar 2021

      - Cleaned and stocked work areas and customer areas, sanitizing workstations and equipment.- Followed procedures for safe food preparation, assembly, and presentation.

    • Cashier
      • Dec 2020 - Mar 2021

      - Greeted customers and took food orders; providing information about the menu and food.- Delivered superior customer service to enhance the guest experience.

    • Kazakhstan
    • Spectator Sports
    • 1 - 100 Employee
    • Hockey Arena Food Court Sales Associate
      • Apr 2018 - Sep 2018

      - Maintained high standards of customer service during high-volume, fast-paced operations. - Assembled food orders while maintaining appropriate portion control. - Operated register for cash, credit, debit, and check transactions. - Maintained high standards of customer service during high-volume, fast-paced operations. - Assembled food orders while maintaining appropriate portion control. - Operated register for cash, credit, debit, and check transactions.

Education

  • George Brown College
    Advanced Diploma, Business Administration - Project Management
    2021 - 2024

Community

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