Ana Patrícia de Matos

Food and beverage supervisor at Riu Plaza The Gresham Dublin
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Dublin, IE
Languages
  • Spanish Professional working proficiency
  • English Professional working proficiency
  • Português Native or bilingual proficiency

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Bio

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Credentials

  • Web Design
    Master D
    Nov, 2022
    - Oct, 2024
  • Learn to Program: The Fundamentals
    Coursera
    Apr, 2021
    - Oct, 2024
  • Aprender a empreender
    Sebrae
    Feb, 2021
    - Oct, 2024
  • Professional Electronics, Automation and Computer Technician
    Agrupamento de escolas Francisco de Holanda
    Jun, 2015
    - Oct, 2024

Experience

  • Riu Plaza The Gresham Dublin
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Food and beverage supervisor
      • Nov 2022 - Present

      - Development of SOP to achieve hotel standards- Contribute to the hiring/training and motivation of personnel - Coordinate the staff to work together as a team and delegate tasks- Identify customer needs and respond proactively to all of their concerns- Comply with all health and safety regulations.- Opening duties- Breakfast, lunch and dinner set up- Coordinating with all health and safety regulations

    • Food & Beverage Assistant
      • Jul 2019 - Oct 2022

      - Bar service - Table service- Breakfast service- Buffet- Room service- Customer serviceTeam spirit and leadership, interpersonal skills, ease in communicating and managing teams. Ability to bypass adverse situations and adaptive power in news environments.

  • Luís Ferrero
    • Portugal
    • Individual and Family Services
    • Receptionist
      • Aug 2017 - May 2019

      - Customer Service - Customer support - Cashier - Hairdressing - Stock Management - Customer Service - Customer support - Cashier - Hairdressing - Stock Management

  • Piccolo Mondo- Ristorante & Pizzeria
    • Germany
    • 1 - 100 Employee
    • Bar Waitress
      • Aug 2014 - Apr 2017

      - Table service - Bar service - Collaborator in the Kitchen area - Table service - Bar service - Collaborator in the Kitchen area

  • Galileu
    • Brazil
    • Education Administration Programs
    • 1 - 100 Employee
    • Coffee worker
      • Oct 2013 - Jun 2014

      - Table service - Customer service - Snack confection - Pastry service and confectionery - Table service - Customer service - Snack confection - Pastry service and confectionery

Education

  • Master D
    Web Design, Webmaster
    2021 - 2022
  • The Johns Hopkins University
    HTML, CSS, and Javascript for Web Developers, Web development
    2021 - 2021
  • University of Toronto
    Learn to Program: The Fundamentals, Computer Science
    2021 - 2021

Community

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