Maria Claudia Wibowo

Ecommerce Specialist at Happyfit Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
ID
Languages
  • English -
  • Indonesian -

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Bio

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Experience

    • Indonesia
    • Sporting Goods Manufacturing
    • 1 - 100 Employee
    • Ecommerce Specialist
      • Jul 2022 - Present

      Job Description: - Create and implement strategies to drive revenue growth across all online platforms - Analyse and evaluate brand's online retail performance - Work closely with different teams (product management, graphics, sales) to provide updated content for ecommerce - Execute online pricing & promotions (voucher, discount tag, bundle) - Stock forecasting & reporting - Awarded as Shopee's Top 5 Brand Terlaris for sports category on 10.10, 11.11 & 12.12 Job Description: - Create and implement strategies to drive revenue growth across all online platforms - Analyse and evaluate brand's online retail performance - Work closely with different teams (product management, graphics, sales) to provide updated content for ecommerce - Execute online pricing & promotions (voucher, discount tag, bundle) - Stock forecasting & reporting - Awarded as Shopee's Top 5 Brand Terlaris for sports category on 10.10, 11.11 & 12.12

    • Indonesia
    • Import & Export
    • 1 - 100 Employee
    • Ecommerce Supervisor
      • May 2021 - Jul 2021

      Job Description: - Ensuring smooth day-to-day operation of online sales on eCommerce (Shopee, Tokopedia, Blibli), Go-Food, Shopee Food, and brand apps - Solving problems at a day-to-day level and assisting clients - Manage the ecommerce page ensuring products, categories, menus are up to date Job Description: - Ensuring smooth day-to-day operation of online sales on eCommerce (Shopee, Tokopedia, Blibli), Go-Food, Shopee Food, and brand apps - Solving problems at a day-to-day level and assisting clients - Manage the ecommerce page ensuring products, categories, menus are up to date

    • Indonesia
    • Retail
    • 1 - 100 Employee
    • Ecommerce Specialist
      • Jul 2020 - May 2021

      Purpose of the role: - Drive the revenue growth of 7 brand eCommerce - Managing marketplaces operations - Delivering integrated analytics & reporting of overall eCommerce business Key responsibilities: - Manage partner's program campaign activation and content management - Develop online marketing plans, execute ad campaigns, and analyze campaign results - Drive inventory planning, tracking, and triggering new product launches on marketplaces - Ensure good relationship with all eCommerce partners - Manage regular operational topics like replenishments, warehouse & customer service coordination, product returns, stock issues, etc - Manage budgets and sales for marketplaces - Ensure timely reporting and analysis to provide Insights to drive business performance

    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • KYC Analyst
      • Aug 2019 - Feb 2020

      Job description:- Review documentation for new customer accounts and evaluate high-risk accounts- Analyze new customer processes and policies- Review new product proposals and analyzing risk and compliance issues relating to the products

    • Operations Analyst (Cross Border)
      • Oct 2018 - Aug 2019

      Job description:- Handle 500 chats daily from buyers through live chat- Manage and resolve customer related issues and escalations- Accomplishes business objectives by identifying and solving customer information and processing problems- Keeping great performance by always achieving weekly and monthly KPI

Education

  • Universitas Katolik Parahyangan
    Bachelor's degree, International Relations and Affairs
    2014 - 2018

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